Alejandra Ivonne Rivera Tamayo

Scrum Master at SOCIEDAD DE AHORRO Y CREDITO CREDICOMER
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Contact Information
us****@****om
(386) 825-5501
Location
Mejicanos, San Salvador, El Salvador, SV
Languages
  • Español Native or bilingual proficiency
  • Ingles Professional working proficiency
Skills

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Bio

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Credentials

  • 98-365: MTA: Windows® Server Administration Fundamentals
    Certiport - A Pearson VUE Business
    Jul, 2016
    - Oct, 2024
  • Scrum Manager Accreditation
    Scrum Manager
    Aug, 2015
    - Oct, 2024
  • TOEIC
    International Training, Testing and Certification Institute (ITTCI)
    Jun, 2013
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Jan, 2012
    - Oct, 2024

Experience

  • Credicomer Sociedad de Ahorro y Crédito
    • Financial Services
    • 1 - 100 Employee
    • Scrum Master
      • Aug 2021 - Present

  • Stefanini LATAM
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Scrum Master
      • Jun 2019 - Aug 2021

  • Grupo GD
    • El Salvador
    • Production Support Analyst
      • Oct 2015 - May 2019

      - Bring support to production environment issues to bank companies, related to MT940 messages, MT101, MT103 (sent and received international transfers). - Find possible options to solve root cause of any issue. - Support in sending failed messages. - Bring support to production environment issues to bank companies, related to MT940 messages, MT101, MT103 (sent and received international transfers). - Find possible options to solve root cause of any issue. - Support in sending failed messages.

  • Beyond Games
    • United States
    • Computer Games
    • 1 - 100 Employee
    • DevOps
      • Apr 2015 - Jul 2015

      These were my activities here: - Created SaltState recipes to provision our Ubuntu and Debian servers. - Set up e-mail alerts by Zabbix for our Linux servers. - Set up Jenkins and HockeyApp for tester distribution. - Used GitHub basic commands to update and modified my repository. These were my activities here: - Created SaltState recipes to provision our Ubuntu and Debian servers. - Set up e-mail alerts by Zabbix for our Linux servers. - Set up Jenkins and HockeyApp for tester distribution. - Used GitHub basic commands to update and modified my repository.

  • GBM
    • Costa Rica
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Windows Server Administrator
      • Jul 2013 - Apr 2015

      Bring support to 1700 servers from 13 different countries for Caribbean, Central America, Peru and Ecuador.

    • Technical Support Jr. Supervisor - Analyst level 1
      • Feb 2013 - Jun 2013

      Participate in conferences (English/Spanish), documenting processes and making analyst performance evaluations, creating executive reports and attending VIP users.

    • Analyst Technical Support level 1
      • Jul 2011 - Jan 2013

      Analyze and resolve or transferring requests or incidents related to technology system by telephone.

Education

  • Universidad Francisco Gavidia
    Master's degree in business administration with a specialization in e-commerce
    2019 - 2021
  • Universidad de El Salvador
    Systems Engineer, System Engineer
    2006 - 2015
  • Guadalupano School
    Bachelor's degree, General Barchelor
    1993 - 2005

Community

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