Alecia Williams
Client Care Representative at Bobby Dodd Institute- Claim this Profile
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Topline Score
Bio
Experience
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Bobby Dodd Institute
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United States
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Human Resources
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1 - 100 Employee
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Client Care Representative
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Jan 2021 - Present
Account management Policy assessments are conducted to ensure clients are meeting the requirements of their provider Documentation intake & review of clients personal identifiable information Actively listening to clients and providing them with the most effective solution Write letters, memos and reports that command attention and achieve results Proficient in utilizing Health Management Data & Solutions operating system Account management Policy assessments are conducted to ensure clients are meeting the requirements of their provider Documentation intake & review of clients personal identifiable information Actively listening to clients and providing them with the most effective solution Write letters, memos and reports that command attention and achieve results Proficient in utilizing Health Management Data & Solutions operating system
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Booker T. Washington High School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Educational Leadership
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Feb 2020 - Nov 2020
Professional growth & development Insert Educational theories into practice Improved knowledge, skills, and dispositions related to Ed Leadership Performance of various leadership responsibilities; Select duties, classroom observations, Behavior interventions & parent conference Catalog processing Professional growth & development Insert Educational theories into practice Improved knowledge, skills, and dispositions related to Ed Leadership Performance of various leadership responsibilities; Select duties, classroom observations, Behavior interventions & parent conference Catalog processing
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Target
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United States
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Retail
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700 & Above Employee
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Tech Consultant
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Feb 2019 - Feb 2020
Strong interest in electronic products, particularly hand-held devices, connected technology, TVs and video games. Learn and adapt to current technology needs Provide cogent solutions for guest misfortunes Accept new job assignments willingly; working in other departments Stock sales floor & upkeep warehouse Demonstrate self-reliance and resourcefulness when superior were not available Strong interest in electronic products, particularly hand-held devices, connected technology, TVs and video games. Learn and adapt to current technology needs Provide cogent solutions for guest misfortunes Accept new job assignments willingly; working in other departments Stock sales floor & upkeep warehouse Demonstrate self-reliance and resourcefulness when superior were not available
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MarketSource Inc.
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United States
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Advertising Services
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700 & Above Employee
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Sales Floor Team Lead
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Jul 2017 - Feb 2019
Conduct shift scheduling Daily inventory management and supply order Provide confidentiality for the use of personal information Met weekly and monthly sell goals which often led to 1st place ranking Displayed a high degree of honesty, loyalty and integrity Hold subordinates accountable for duties, results and responsibilities Demonstrated superior executive ability under a variety of circumstances Effectively motivate subordinates to exert the effort necessary to attain organizational goals
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Paine College
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United States
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Higher Education
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100 - 200 Employee
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Account Manager
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Aug 2017 - May 2018
Responsible for properly filing students financial folders Balancing accounts File sharing with financial aid Alternate payment suggestions to ensure financial stability Responsible for properly filing students financial folders Balancing accounts File sharing with financial aid Alternate payment suggestions to ensure financial stability
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Six Flags
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United States
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Entertainment Providers
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700 & Above Employee
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Team Member
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May 2015 - Jun 2016
I provide park guest with the best service ensuring they are finding their way around the park. I Opened and closed retail stores throughout the park. While working in this high volume amusement park I paid close attention to detail while cash handling. I received “exceed expectations” ratings on performance from supervisor I provide park guest with the best service ensuring they are finding their way around the park. I Opened and closed retail stores throughout the park. While working in this high volume amusement park I paid close attention to detail while cash handling. I received “exceed expectations” ratings on performance from supervisor
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Paine College
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United States
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Higher Education
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100 - 200 Employee
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Resident Assistant
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Jul 2015 - May 2016
As an RA I served as a liaison between residents and the housing committee. My duties consist of monitoring the lobby during scheduled shifts, weekly routine room check and assisting during any and all fire drills. Twice a month I hosted an event to keep residents involved and engaged with one another. As an RA I served as a liaison between residents and the housing committee. My duties consist of monitoring the lobby during scheduled shifts, weekly routine room check and assisting during any and all fire drills. Twice a month I hosted an event to keep residents involved and engaged with one another.
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Education
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Clark Atlanta University
Master of Education - MEd, Educational Leadership and Administration, General -
Paine College
Bachelor's degree, Business Administration and Management, General -
Booker T. Washington High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program