Experience

Monitair

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Head Of Business Development

  • Jan 2021 - Present

  IOT & IT BD Department Head to drive business opportunities for IAQ (Indoor Air Solution) with Data Driven Projects mainly to Corporate, Educations, Property Developers, Retail Brands,Resellers and work closely with fields’ consultants. Support Marketing and Projects teams to reach business goals & KPI set. IOT & IT BD Department Head to drive business opportunities for IAQ (Indoor Air Solution) with Data Driven Projects mainly to Corporate, Educations, Property Developers, Retail Brands,Resellers and work closely with fields’ consultants. Support Marketing and Projects teams to reach business goals & KPI set.



Hong Kong Wing On Travel Service Limited

• Hong Kong
• Travel Arrangements
• 1 - 100 Employee

• Head of Corporate, MICE & Inbound Tours

  • Sep 2018 - Jan 2021

  Increased in my capacity and took over an additional department with addition 3 headcounts.Major focus on strategic planning and meeting KPI goal set director from company's CEO. As an additional source of business for the company and leverage with the knowledge, connection and skills to ensure Hong Kong Wing On Travel is not only an outbound retail agency but also an inbound DMC with sufficient capacity to excel.During COVID19, increased the capacity of developing the online selling application of Wing On application in order to increase the competitiveness of the agency against other competitors and online shopping websites. Primarily focus on Food, Health care and electronic items.With success stories to launch 5 difference products within one months. (e.g. 來支持一下永安生活百貨, Regal Hotels Staycation Programs: https://m.wingontravel.com/local/detail-2706?share=1&cliendId=04158028395985334603&allianceid=26&sid=5https://m.wingontravel.com/local/detail-2708?share=1&cliendId=04158028395985334603&allianceid=26&sid=5Murray Hotel Hong Konghttps://m.wingontravel.com/local/detail-2373?allianceid=26&sid=5&share=1&cliendId=04153283686952000x88Langham Hotel Hong Kong https://m.wingontravel.com/local/detail-2625?allianceid=26&sid=5&share=1&cliendId=04153283686952000x88Other items launched via my department over COVID191. SINOMAX - OCTASPRING® Series https://local.wingontravel.com/detail-27172. Mingcha Tea items Serieshttps://local.wingontravel.com/detail-2738

• Head of Corporate and MICE

  • Oct 2017 - Jan 2021

  - Leader of the Inbound & outbound MICE team of under 10 people for being the sole destination management company/ agency for September 16-23, 2019 Jewellery Fair (九月香港珠寶首飾展覽會) at HKCEC and AWE , especially in providing hotel accommodation arrangement for 3,000 international guests.- With success from the 2019 Sept Jewellery Fair, worked with organizer again in Cosmoprof (November 12 -15, 2019 亞太區美容展 (第24屆) in HKCEC and AWE, as the organizer official sole DMC for hotel accommodation and other travel arrangement for over 3,000 international guests. - Lead the MICE team, from start to completion of the Asia Pacific Life Insurance Congress 2019 which generated over 12,000 delegates from 13 counties as official event's Destination Management Company (DMC) with generation of inbound revenue and headcount. Lead, initiated and followed through with two (2) sponsors of APLIC event, Hong Kong Airport Authority (HKIA) and Wharf Group (Times Square) for entire 2 years of preparation.- Working on and being the Head of In-charge for being the official DMC for upcoming APLF Leather Fair and Jewellery Fair June 2020. - Lead the Inbound Tours segment, initiated and implemented various marketing opportunities while launching the company's Watertour product. On the other hand, launching three (3) dinner show activities with external partners and created positive image and revenue for the company.- Identifies and develops sales and marketing strategies and opportunities within Corporate & MICE industries locally Implementation of sales plans. - To build long-term, value-based customer relationships that enable achievement and meeting MICE business orientated objectives. - Achieves team's goals and makes recommendations to management with direct reports



Hong Thai Travel Services Ltd

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Hong Thai Travel Service / Head Of Corporate Sales Department

  • Mar 2017 - Oct 2017

  - Manage a team of few senior consultants, travel supervisors and a administrative assistant in achieving sales goal and projects set.- To open and sustain current business from HNA groups partners including airlines, associations and other local corporations.- Prepare of daily KPI reports, monthly sales report, lost business report and monthly business analysis for leader over review section. - Coach and conduct weekly meeting and training with team.- Conducting marketing campaigns and design / tailor-made incentives gifts for corporate clients. - Measure target companies potentials and assist to decide Credit Terms and Limits. - Follow outstanding balance and maintain relationships with all corporate accounts, growth the profit margin for Corporate Team.- Plan and initiate internal and external sales activities including weekly eDM, and to monitor sales activities KPI and frequency. - Internal auditor for ISO 9001 V92.



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Manager, Corporate Sales

  • Apr 2014 - Mar 2017

   Generating sales leads and sells to new, existing and prospective corporate customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the hotel. Service existing business through management of account bases.  Developing and maintaining contact with Local & Overseas Corporate business generators. Planning and conducting familiarization tours and site inspections, also by entertaining clients.  To monitor competitor hotels activities and assists in marketing intelligence during sales calls. To conduct interface with operations on a timely basis. Building new International Corporate accounts through yearly RFP, Business Case and Strategic Rate Loading process and follow from start to complete. Growing the Toyshow rooms market and accomplished over 10 showrooms per Toyshow season. Compiling Competitors Report for the Sales Team. Update of OTA Platform (Ctrip, GTA & HotelBeds)Achievements:  Succeeded to bring the International Judo Association group to stay in hotel over Jan 2015 Succeeded in closing a special room contract with the US Consulate for 2015 & 2016 Succeeded as being the special appointed guest on stage in the Rebel Heart Tour of Madonna's 2016 Concert in HK and created positive PR for the InterContinental brand while selling the group to stay under the brand and for future Asian connections.



Hopewell Holdings Limited (Panda Hotel)

• Sales Manager, Meetings & Conferences Development

  • Sep 2013 - Apr 2014

   Generated Sales Leads from Travel Providers' MICE Division, local corporate companies and associations. Conducting Accounts follow-up regularly and Closing Business Deals. As a result, to achieve sales target with high service standard.  Personally responsible of driving business through markets including South East Asia, India and Southern China etc. Conducted different sales trips to Guangzhou to drive business opportunities. Participated in trade shows.  Worked closely with Operations team’s partners to excel clients’ satisfaction for repeated business. Achievements:  Generated and follow through groups from fields including Direct Marketing, Education and Sports. For instance, completed the Lunar New Year Cup 2014 and received positive feedback from the HK Football Association. Through this group achieved sales figure by 65%, compared with 2012 1st quarter; year-to-date achieved over 100 % performance of the agreed target.



AsiaWorld-Expo Management Limited

• China
• Events Services
• 1 - 100 Employee

• Special Assistant to CEO/ Business Development Manager (Conference & Exhibition), May 2013 onwards

  • Jan 2013 - Jun 2013

   Business Development, conducted research on targeted industries.  Conducted new convention leads generation. Participated in clients engagements and involvement in business networking activities. In charge of the overall responsibility of AsiaWorld-Expo internal and external projects. Responsible for setting up the administrative and logistics work to support the CEO.  Coordinated all logistics for the CEO's external and internal directorate meetings.  Business Development, conducted research on targeted industries.  Conducted new convention leads generation. Participated in clients engagements and involvement in business networking activities. In charge of the overall responsibility of AsiaWorld-Expo internal and external projects. Responsible for setting up the administrative and logistics work to support the CEO.  Coordinated all logistics for the CEO's external and internal directorate meetings.



Hong Kong Disneyland

• Hong Kong
• Entertainment Providers
• 700 & Above Employee

• Senior Sales Manager (Business Development, Youth Programs)

  • May 2007 - Oct 2012

   Achieved and exceeded yearly sales target, maintained high "ROI" and sales lead generation.  Lead a team of two people and achieved attendance objectives by targeting schools, associations and organisations from the education sector in Hong Kong through sales of education programs, events, workshops, customized seminars for universities. In charge of driving attendance from targeted segments.  From start to complete, organized sales promotional events. Developed new products for the market by strategic planning and organized brainstorm sessions.

• Sales Manager (Business Development, New-Market Development)

  • Mar 2006 - Apr 2007

   Created local ticket sales platform through in-market tourist attractions. Provided training for selected inbound travel agents.  Developed business strategies and marketing materials for trade partners to drive sales.

• Senior Sales Specialist & Sales Specialist, (Business Development & Travel Trade)

  • Jun 2004 - Mar 2006

   Worked as the "Opening Team" Member for Hong Kong Disneyland Travel Trade SalesTeam. Responsible for account set up and created the sales pipelines.  Conducted and coordinated a number of overseas sales trips for the Sales Team.



Ocean Park Corporation

• Hong Kong
• Amusement Parks and Arcades
• 300 - 400 Employee

• Assistant Sales Manager (Corporate and Travel Trade Sales)

  • Aug 2000 - May 2004

   Reponsible in generation of corporate business and to attained sales target. Selling theme park charter events and worked with HKTB for familization tours.  In charge of the Sichuan and Chongzing travel agents in China.  In charge of all inbound travel accounts for both Japanese and Korean Markets.  Reponsible in generation of corporate business and to attained sales target. Selling theme park charter events and worked with HKTB for familization tours.  In charge of the Sichuan and Chongzing travel agents in China.  In charge of all inbound travel accounts for both Japanese and Korean Markets.



The Peninsula Hotels

• Hong Kong
• Hospitality
• 700 & Above Employee

• Banquet Sales Executive

  • Oct 1999 - Aug 2000



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Sales Administrator (Appointment after the Management Trainee Program)

  • Sep 1997 - Oct 1999



Hyatt Regency Chicago

• United States
• Hospitality
• 100 - 200 Employee

• Placement Trainee (Rooms Division)

  • Aug 1995 - Sep 1996



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• In-room Dining / Food & Beverage Trainee

  • Jul 1993 - May 1995