Experience

Claims Management Resources, Inc. (CMR)

• United States
• Insurance
• 1 - 100 Employee

• Industrial Engineer

  • Sep 2021 - Present

  -Analyzed payment transfer and client data information systems and developed recommendations for leadership -Worked directly with the CEO, VP, and Director of Operations to secure and optimize external data communications, overhaul viewable process metrics, and manager reporting tools -Led process engineering teams using continuous improvement, lean six sigma, and 5S methodologies Improved client onboarding speed and quality through process standardization and a OneDrive documentation portal -Documented and organized report changes and led business management system improvement efforts -Spearheaded the business requirements processes with the client(s), stakeholder(s), operator(s) and end user(s) to define project requirements, current state, and the associated variables and factors that’d compose a holistic solution Show less



ManTech

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Engineer & Process Analyst

  • Aug 2019 - Sep 2021

  -Provided technical expertise in research and development for the United States Department of Homeland Security, including acquisition and sustainment of innovative tactical intelligence and its associated equipment -Acted as Executive Coordinator for facilitation of NIST, ANSI & ISO integration with DoD & DHS R&D activities -Interfaced with the program office to manage engineering tasking to support the technology insertion efforts to enhance system performance and allow interoperability between DoD, DHS, and other intelligence teams/capabilities -Led technical analysis of solution approaches, scoping, and overcoming technical gaps for global U.S. government projects, including employing risk mitigation strategies whilst creating strategic competitive advantage (Some activities that took place included defining clear requirements of development efforts, assumptions, dependencies and change dynamics, benefits, funding and holistic involvement with other systems) Show less



Merck

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Manufacturing Systems Engineer

  • Jan 2018 - May 2019

  -Oversaw shift maintenance operators perform upkeep activities, disseminates 5S, continuous improvement and lean methodologies to positively influence the process improvement team and plant culture regarding making change -Authored, modeled, and implemented new and improved work plans using scheduling to optimize product production -Designed solutions to ensure quality and stability of database management systems through future expansions & upgrades required by new standards developed at other Merck & Co. plant sites -Used technical knowledge to assure the efficient operation of automated processes & information technology systems -Reviewed automation documents, performed preventative maintenance recording, and revised or developed SOPs Show less