Experience

MiTek USA

• United States
• Construction
• 200 - 300 Employee

• Software Quality Analyst

  • Sep 2020 - Present



TDS Telecommunications LLC

• Telecommunications
• 700 & Above Employee

• IT Software Tester- Software Analyst

  • May 2017 - Jul 2020

• IT OSS Intern

  • May 2016 - May 2017

  Create notifications sent to users of the application.Resolve error messages.User Security (add, remove, update user access).Password Resets.Create teams or work groups for various applications.Liaison between support and Level II and III.Work with other help desks on global issues.Maintain products.Maintain application rules.Assist with application preventative maintenance.***Currently being trained for Software Testing



University of Wisconsin-Whitewater

• United States
• Higher Education
• 700 & Above Employee

• Residence Life Technology Technical Analyst

  • Aug 2014 - Jan 2017

  Solve software and hardware issues for staff and students. Troubleshoot and solve cable issues for residence halls. Installed and maintained access point’s and switches. Project planning. Student management. Providing a high level of customer service via phone, email, and in person communication. Reimaging both Mac and Windows operating systems Solve software and hardware issues for staff and students. Troubleshoot and solve cable issues for residence halls. Installed and maintained access point’s and switches. Project planning. Student management. Providing a high level of customer service via phone, email, and in person communication. Reimaging both Mac and Windows operating systems



Zimbrick Fish Hatchery Road

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Lot Attendent

  • May 2014 - Sep 2014

  Perform routine maintenance of cars such as resetting locks and security systems, changing batteries, coding keys, etc. Ensure the cleanliness of all cars on display, customer cars, as well as cars used for test drives. Inventory supplies used and needed place orders. Perform routine maintenance of cars such as resetting locks and security systems, changing batteries, coding keys, etc. Ensure the cleanliness of all cars on display, customer cars, as well as cars used for test drives. Inventory supplies used and needed place orders.



Don Miller Dodge West

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Auto Technician

  • May 2012 - May 2014

  Examined work orders and discussed work with manager. Performed regular vehicle maintenance tasks; oil changes, lubrications and tune ups. Tested parts and associated systems to make sure that they are working accurately. Identified mechanical problems of cars manually or by means of computerized diagnostic tools. Replaced damaged parts of vehicle. Repaired different parts of automotive systems. Adjusted repaired systems to predefined specifications. Informed clients on work performed, overall condition of vehicle and future repair requirements. Followed checklists to make sure that all critical parts are inspected. Show less



Cherokee Springs Golf Course

• United States
• Food & Beverages
• 1 - 100 Employee

• Grounds Technician

  • Jun 2011 - Sep 2011

  Perform grounds keeping and building maintenance duties. Mowed lawn either by hand or using a riding lawnmower. Trimmed and edged around walks, flower beds, and walls. Landscape by planting flowers, grass, shrubs, and bushes. Applied pesticide to rid grounds for pests such as mosquitoes, wasps, ticks, and others. Applied fertilizer to ground to enhance growth. Shoveled snow from walkways and sprinkled salt down to keep people from falling. Performed routine maintenance duties such as applying plaster, fixing fountains, and other duties. Swept driveways and walkways of debris. Cut down tree limbs that are posing a danger. Trimmed shrubs and pulled weeds. Performed minor repairs and maintenance procedures on equipment utilized in grounds keeping. Installed lawn furniture. Raked, mulched, and pruned the grounds as needed. Installed rock, cement, lighting, water, and furniture. Watered plants and grass as needed. Show less



Genesys Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Volunteer

  • Jan 2010 - 2010

  Spent over one hundred hours volunteering my time in their Emergency Room as well as at the Convalescent Home. Ultimately rewarding me with a humbling experience as well as being a recipient of the Presidential Volunteer Service Award. Spent over one hundred hours volunteering my time in their Emergency Room as well as at the Convalescent Home. Ultimately rewarding me with a humbling experience as well as being a recipient of the Presidential Volunteer Service Award.