Experience

Amtelco

• United States
• Telecommunications
• 1 - 100 Employee

• Field Services Engineer

  • Aug 2020 - Present

  Working with cusotmers to fix issues with our telecommunication product used for call centers. This includes issues with SQL, Linux Ubuntu servers and Mobile phone app MSM. Fixes range fro m upgrading customer software to fixing issues with errors in databases to testing our apps connection between different devices and to our main system Working with cusotmers to fix issues with our telecommunication product used for call centers. This includes issues with SQL, Linux Ubuntu servers and Mobile phone app MSM. Fixes range fro m upgrading customer software to fixing issues with errors in databases to testing our apps connection between different devices and to our main system



Direct Networks Inc

• Madison, Wisconsin Area

• Inside Team

  • Nov 2019 - Mar 2020

  Worked as a inside support for Connectwise automate. We used Connectwise to provide IT services to medium and small businesses that needed IT support but did not want an inside support team. I worked in the inside support and was being trained to create scripts for the connectwise automate system. Worked as a inside support for Connectwise automate. We used Connectwise to provide IT services to medium and small businesses that needed IT support but did not want an inside support team. I worked in the inside support and was being trained to create scripts for the connectwise automate system.



The Home Depot

• East Towne, Madison Wisconsin, United States

• Cashier

  • Mar 2017 - Jul 2018