Alec Nelson

IT Support at American Time
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Contact Information
us****@****om
(386) 825-5501
Location
Hutchinson, Minnesota, United States, US

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Bio

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Credentials

  • Desktop Pro
    TestOut Corporation
  • FAIR Analysis Fundamentals
    RiskLens
  • Windows Client Pro
    TestOut Corporation

Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • IT Support
      • Jul 2022 - Present

      - Maintain and manage all IT equipment including, Network Switches, Phone system, Workstations, and Windows Servers.- Maintain Microsoft 365 environment and distribute licensing based upon business needs.- Completed successful migration of VMware vCenter and SAN storage with external vendors.- Implemented PXE booting to make workstation deployment more efficient. - Maintain and manage all IT equipment including, Network Switches, Phone system, Workstations, and Windows Servers.- Maintain Microsoft 365 environment and distribute licensing based upon business needs.- Completed successful migration of VMware vCenter and SAN storage with external vendors.- Implemented PXE booting to make workstation deployment more efficient.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Infrastructure Technology Support Technician
      • Apr 2021 - Jun 2022

      - Refresh computer systems and perform data transfer. - Provide installation support and services to setup, installation, moves, adds, and changes for PC hardware and software.- Complete troubleshooting and diagnostics of hardware/software issues for PCs, laptops, hand-held devices, printers, and scanners. - Refresh computer systems and perform data transfer. - Provide installation support and services to setup, installation, moves, adds, and changes for PC hardware and software.- Complete troubleshooting and diagnostics of hardware/software issues for PCs, laptops, hand-held devices, printers, and scanners.

    • United States
    • Retail
    • 700 & Above Employee
    • Outside Yard/Receiving
      • Feb 2021 - Apr 2021

    • Sales Team Member
      • Mar 2018 - Jan 2021

      - Utilized exceptional sales techniques to increase sales from previous year.- Commended by top management as team member of the week for excellent performance.

Education

  • St. Cloud State University
    Bachelor's degree, Cyber Security
    2017 - 2020
  • Ridgewater College
    Cyber Security/Computer Support Technician, 3.77
    2015 - 2017

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