Experience

Pittsburgh Riverhounds SC

• United States
• Spectator Sports
• 1 - 100 Employee

• Director of Ticket Operations

  • Jan 2022 - Present



Schaumburg Boomers

• United States
• Spectator Sports
• 1 - 100 Employee

• Box Office Manager

  • Apr 2020 - Dec 2021

  -Sold individual game, mini plan, season and group tickets over the phone and during walk up -Conducted outbound sales calls and reach outs to prospects and previous ticket purchasers -Implemented unique ticket packages and ticket types to improve fan experience -Created and managed fundraising ticket links for various groups -Managed staff and assisted with non-baseball events at the stadium -Managed team social media accounts and website -Sold individual game, mini plan, season and group tickets over the phone and during walk up -Conducted outbound sales calls and reach outs to prospects and previous ticket purchasers -Implemented unique ticket packages and ticket types to improve fan experience -Created and managed fundraising ticket links for various groups -Managed staff and assisted with non-baseball events at the stadium -Managed team social media accounts and website



University of Louisville Athletics

• United States
• Spectator Sports
• 200 - 300 Employee

• Ticket Office Intern

  • Aug 2016 - Apr 2020

  - Generated $3,000,468.34 in revenue for the University of Louisville from selling single game and season tickets for Football, Men’s and Women’s Basketball, Soccer, and Volleyball- Provide customer service in person, phone and via email- Train and assist six interns with Archtics ticketing system and office policies

• adidas Intern - Ticket Office

  • Aug 2018 - May 2019

  - Sell single game, season, and mini plan tickets for Football, Men’s and Women’s basketball, Men’s and Women’s soccer and volleyball while providing customer service in person, phone and via email- Train and assist new interns with Archtics ticketing system and office policies

• Cardinal Athletic Fund Intern

  • Sep 2017 - Apr 2018

  - Manage main telephone line and email account for the department- Assist with the maintenance and upkeep of donor accounts- Generated $28,550 in general scholarship fund donations with the Student Cardinal Athletic Fund for 2017-2018 school year- Create and execute Student Cardinal Athletic Fund engagement opportunities- Research strategies for donor cultivation experience- Execute annual Student Athlete Thank-A-Thon - Process payments for season ticket orders and donor contributions Show less



Louisville Bats

• United States
• Spectator Sports
• 1 - 100 Employee

• Suite Level Intern

  • Mar 2019 - Sep 2019

  - Sell group and luxury suite tickets ranging from 16 to 177 people - Assist with suite and club level will call - Organized a fundraising ticket opportunity and generated almost $1,000 for a philanthropic group - Provide fans with information about the ballpark, including leading stadium tours - Sell group and luxury suite tickets ranging from 16 to 177 people - Assist with suite and club level will call - Organized a fundraising ticket opportunity and generated almost $1,000 for a philanthropic group - Provide fans with information about the ballpark, including leading stadium tours



Schaumburg Boomers

• United States
• Spectator Sports
• 1 - 100 Employee

• Box Office Intern

  • May 2018 - Jul 2018

  - Managed $85,000 in ticket sales - Sold individual game, flex packs, season and group tickets over the phone and during walk up - Cold-called prospects based on upcoming game promotions - Managed off site promotion events - Participated in on field promotions during and after games - Helped with stadium and field up-keep - Managed $85,000 in ticket sales - Sold individual game, flex packs, season and group tickets over the phone and during walk up - Cold-called prospects based on upcoming game promotions - Managed off site promotion events - Participated in on field promotions during and after games - Helped with stadium and field up-keep



Louisville Bats

• United States
• Spectator Sports
• 1 - 100 Employee

• Game Night Intern

  • Apr 2017 - Aug 2017

  - Sold $12,000 in walk-up individual game tickets - Sold Bats merchandise on concourse at ten games - Operated speed pitch station and kids club booth - Distributed promotional items at gate - Sold $12,000 in walk-up individual game tickets - Sold Bats merchandise on concourse at ten games - Operated speed pitch station and kids club booth - Distributed promotional items at gate