Marketing Coordinator

• Jun 2021 - Present

Hostess

• Jul 2019 - Mar 2021

• Created a positive first impression via phone by answering guest questions and scheduling reservations • Delivered an exceptional guest experience by managing requests and complaints effectively and in a timely manner• Coordinated seating arrangements between reservations and walk-ins to maximize sales opportunities for both the restaurant and servers • Created a positive first impression via phone by answering guest questions and scheduling reservations • Delivered an exceptional guest experience by managing requests and complaints effectively and in a timely manner• Coordinated seating arrangements between reservations and walk-ins to maximize sales opportunities for both the restaurant and servers

Digital Marketing Coordinator

• Dec 2019 - Apr 2020

• Created local SEO content, including backlinks and keyword searches, that contributed to an increase of traffic on various company branch websites• Designed the company’s email marketing, using Constant Contact, improving the average email open and click-through rate by 5 percent• Lead a team to improve the company’s social media presence and keep all profiles up to date by writing and posting daily, weekly, bi-weekly, and monthly posts • Helped develop an advertising campaign using celebrity endorsements and giveaways that were broadcasted through several media channels

Contract Content Writer

• Mar 2020 - Mar 2020

• Rewrote and strengthened content for the company’s website as a part of the website redesign • Created user-friendly content explaining the company’s tax and accounting solutions, available services, and company values• Researched best in industry SEO content and applied accordingly to improve web presence • Rewrote and strengthened content for the company’s website as a part of the website redesign • Created user-friendly content explaining the company’s tax and accounting solutions, available services, and company values• Researched best in industry SEO content and applied accordingly to improve web presence

Student Aide

• Feb 2017 - Jul 2019

• Encouraged children to learn, grow, socialize and create alongside their peers • Designed lesson plans for students while helping them comprehend and succeed at the task at hand • Developed relationships with students and parents when addressing issues and concerns • Encouraged children to learn, grow, socialize and create alongside their peers • Designed lesson plans for students while helping them comprehend and succeed at the task at hand • Developed relationships with students and parents when addressing issues and concerns

Intern

• May 2018 - Aug 2018

• Assisted with the editing process by proofing 1870 Magazine, a college culture publication • Wrote short and creative blurbs for the calendar section to inform readers about events happening around the Columbus area• Wrote articles and interviewed subjects for general interest magazine pieces on topics ranging from but not limited to college culture, health and fitness, and self-help guides • Assisted with the editing process by proofing 1870 Magazine, a college culture publication • Wrote short and creative blurbs for the calendar section to inform readers about events happening around the Columbus area• Wrote articles and interviewed subjects for general interest magazine pieces on topics ranging from but not limited to college culture, health and fitness, and self-help guides