Experience

LanceSoft Singapore
• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee
• Recruitment Delivery Manager

  • Jun 2023 - Present


Q2 HR Solutions

• Philippines
• Human Resources Services
• 100 - 200 Employee

• Supervisor- Sourcing and Recruitment

  • Mar 2023 - Jun 2023

  Account / Stakeholders Management | Business Acumen | People Management | Recruitment Strategies | Staff Augmentation, Manpower service.

• Internal - Recruitment Lead

  • Jan 2023 - Mar 2023

  Internal Recruitment Vacancies

• Team Lead- Talent Acquisition and Account Management

  • Jan 2022 - Jan 2023

  Account / Stakeholders Management | Business Acumen | People Management | Recruitment Strategies | RPO & Permanent Placement service.



Collabera Philippines

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate Account Manager

  • May 2021 - Nov 2021

  • primary point of contact and build long-term relationships with clients• Help clients through email, phone, online presentations, screen-share and in person meetings• Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors• Ensure the timely and successful delivery of our solutions according to client needs and objectives• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders• Forecast and track key account metrics• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Show less

• Recruitment Lead

  • Apr 2019 - May 2021

  • Lead, Coach recruiters in finding right candidates and timely delivery of quality candidates• Source, screen, match and create placement of candidates for client’s job requirements.• Deliver suitable CV’s with the time frame required by the clients• Arrange client interview• Conduct job offer for every selected candidates• Facilitates online exam, typing test and assessment• Incharge in onboarding resources• Checking of pre-employment requirements.• Handles several Account assignment (job openings)• Conduct Job fair, Job caravan and other events.• Doing monthly performance report and quarterly recruiter’s productivity.• Encoding candidate’s information in our Database (Sharepoint) Show less

• Recruitment Specialist

  • Jan 2018 - Apr 2019

  • Sourcing and interviewing for business manpower requirements on job boards, social media websites, company websites, etc.• Conduct pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation requirements.• Participates in calibration meetings and communicates the needs/demands of hiring accounts.• Acting as a Team Lead/ POC with 3 Recruiters since October 2018.Collabera is ranked among the top 10 Information Technology (IT) and professional staffing firms in the U.S., with more than $600 million in sales revenue and a global presence that represents approximately 15,000+ professionals across North America, Asia Pacific and Europe. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 90% of our enterprise clients rank us amongst their top three staffing suppliers by performance. We are committed to exceeding our clients’ needs, while maintaining a high level of employee satisfaction. Our employees are the cornerstone of our success and we want to see them grow. We've created an opportunity-rich environment and promote lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” – seven consecutive years since 2012. Collabera provides services such as staff augmentation, managed services and professional search services to Fortune 500 corporations across the globe.Visit www.collabera.com to learn more about our latest job openings. Awards and Recognitions--Staffing Industry Analysts: Best Staffing Firm to Work For (2018, 2017, 2016, 2015, 2014, 2013, 2012)--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)--Staffing Industry Analysts: Largest Minority-Owned IT Staffing Firm in the U.S. Show less

• Recruitment Associate (Nezda Technologies)

  • Jun 2016 - Dec 2017

  Posting of manpower requirements on job boards, social media websites, company websites, etc.• Conduct pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation• Conduct Job fair, Job caravan and other events.• Checking of pre-employment requirements.• Encoding candidate’s information in our Database (TALEO)



Sykes Enterprises, Incorporated

• Netherlands
• Financial Services
• 1 - 100 Employee

• Customer Service Specialist Tier 2

  • Sep 2015 - Mar 2016

  Customer Service/ Supervisory Calls / Retention Dept Customer Service/ Supervisory Calls / Retention Dept



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Development Officer

  • Jan 2014 - Aug 2014

  Research the market for identifying new business opportunities. Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals. Respond to the client queries regarding the products in a timely fashion. Develop business proposals for new and existing customers. Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan. Maintain a knowledge repository of clients, referrals, prospects and presentations. Develop strong customer relationships in order to generate high volume of prospective clients. Manage customer calls and appointments effectively for new opportunities. Participate in industry forums, client discussions, and conferences as a representative of the organization. Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists Show less



Suyen Corporation

• Philippines
• Retail
• 300 - 400 Employee

• Store Supervisor

  • Jul 2013 - Nov 2013

  In charge inManage retail staff, including cashiers and people working on the floor. Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Formulate pricing policies. Determine daily coupons. Ensure pricing is correct. Work on store displays. Attend trade shows to identify new products and services. Coach, counsel, recruit, train, and discipline employees. Evaluate on-the-job performance. Identify current and future trends that appeal to consumers. Ensure merchandise is clean and ready to be displayed. Approve contracts with vendors. Maintain inventory and ensure items are in stock. Keep up with fluctuating supply and demand. Analyze operating and financial statements for profitability ratios. Ensure promotions are accurate and merchandised to the company’s standards. Utilize information technology to record sales figures, for data analysis and forward planning. Ensure standards for quality, customer service and health and safety are met. Monitor local competitors. Ensure hours of operation are in compliance with local laws. Maintain store's cleanliness and health and safety measures. Organize and distribute staff schedules. Preside over staff meetings. Help retail sales staff achieve sales targets. Manage different departments within the store. Handle customer questions, complaints, and issues. Show less