Experience

LIFESPIRE INC

• United States
• 1 - 100 Employee

• Resident Manager

  • Nov 2022 - Present

  • Work directly with the Regional Program Coordinator to ensure policies and information is a passed down in a timely and accurate manner.• Plan and implement procedures and systems to maximize operating efficiency.• Maintaining an overall management style that follows company best practices.• Keeping day-to-day activities organized and ensuring that all supplies are available when needed.• Serves as liaison between my department and all other departments from Central Office Management.• Resolve complaints and develop corrective action plan for staff.• Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.• Preparation of incident reports.• Provide the necessary recommendations for the Incident Management Committee.• Prepares payroll and overtime sheets for bi-weekly submission.• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. • Monitor program records including service plans, service notes, desk logs, fire drill records, apartment inspections, for accuracy, completeness, and timeliness.• Coach, counsels, and disciplines employees.• Create activities and schedule trips for the consumers.• Perform intake interviewing, as needed.• Create and maintain working schedules for a total of 14 employees and 6 consumers.• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Show less

• Assistant Resident Manager

  • Oct 2019 - Nov 2022

  • Assisting the manager in organizing, planning and implementing strategies for the betterment of the facility• Supervise and motivate staff to perform their best and to also ensure that the tasks are being completed in a timely manner.• Excellent verbal communication, and the ability to convey information clearly and effectively.• Ensure accurate and timely completion of all documentation including but not limited to house logs, staff time sheets, incident reports, and behavior documentation.• Maintains and monitors all financial ledgers, receipts and funds in the programs, such as petty cash and individuals personal allowance accounts/funds.• Participate in preparation of incident reports and in response to questions and recommendations of the Incident Management Committee.• In the absence of the Manager acts as a liaison person between contracted services and the agency.• Coach and support new and existing employees with the procedures and policies of the organization.• Maintains all individuals’ specific documentation (ISP’s, Res Hab Plans, etc) and records in compliance with HIPPA and OPWDD’s regulatory standards.• Maintenance of agency vehicle. Also ensures that staff is trained in all checklists as they relate to the vehicle. · Create reports, analyze and interpret data that is needed for weekly and monthly budget Show less

• Direct Support Professional

  • Mar 2018 - Oct 2019



Montefiore Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Psychiatric Technician

  • Dec 2021 - Mar 2022

  • Observe patients’ behavior and record their condition. • Lead patients in therapeutic and recreational activities. • Admitting and discharging patients. • Monitor patients’ vital signs, such as their blood pressure. • Help patients with activities of daily living, including eating and bathing. • Serve meals and help patients eat. • Restrain patients who may become physically violent • Help transport patients within the hospital. • Observe patients’ behavior and record their condition. • Lead patients in therapeutic and recreational activities. • Admitting and discharging patients. • Monitor patients’ vital signs, such as their blood pressure. • Help patients with activities of daily living, including eating and bathing. • Serve meals and help patients eat. • Restrain patients who may become physically violent • Help transport patients within the hospital.


ACCENT Marketing
• United States
• Advertising Services
• 300 - 400 Employee
• Technical Engagement Specialist

  • May 2010 - Oct 2014