Experience

The Warehouse

• Retail Office Equipment
• 1 - 100 Employee

• Systems Enginner

  • Oct 2011 - Present



Warehouse Stationery

• New Zealand
• Retail
• 100 - 200 Employee

• Infrastructure Operation Analyst at Warehouse Stationery

  • Apr 2005 - Sep 2011

  Duties:Build, support, integrate and develop the store and support office network infrastructure.Organise, plan and implement various scales of systems and technology deployments and rollouts.Support various applications running on the systems. They are MS products and accounting and POS application system.Design and programme in-house tools for support office and store staff to execute their work efficiently and easily.Monitor all server and network performance at support office and stores.Maintain and further increase the system and server uptime.Support POS sale and RF applications for the storesMajor Achievements and learningDecreased the system down time and fault number by building and developing standardised store and support office network infrastructure and documentation.Managed and completed a few deployment and rollouts and met the tight deadlines, e.g. PCIDSS this year to meet eftpos Payment Application Data Security Standard.Provided IT solutions for the Business, e.g. customer access kiosk with custom own-designed web browser and also company advertising screen savers as well.Consolidated the trusted relationship with all levels of users by having treated them well and provided the excellent customer services and consistently received excellent feedback from the store users about the support and services I had provided to them.Proactively avoided system disasters happened.by developing monitoring systems with .Net framework technology to monitor support office and store systems with graphic display, email and text notification functionalities. Show less

• Development Officer and System Support

  • Apr 1998 - Mar 2005

  Duties:Built, supported and developed the store and support office network and serversDeveloped accounting and POS software system in ClipperSupport POS sale and RF applications at the stores.Store IT systems setup.Major Achievements and learning:Understood the company business and the store and support office IT requirements through system purchase, setup and troubleshooting.Learnt how to use Clipper to create company accounting system reports used for business analysis.Understood how Microsoft network worksFully mastered IT requirements for the business from IT equipment selection, purchase, testing and site setup processes Show less



Arche technoligies Ltd

• Auckland

• Quality Controller

  • May 1995 - Mar 1998



NCR (AT & T) Shanghai Office

• Shanghai City, China

• Account Manager

  • Jul 1994 - Mar 1995

  Managed customers and provided the IT solutions for bank industry in China. Managed customers and provided the IT solutions for bank industry in China.



East-China Computer Research Institute

• Shanghai City, China

• Project Team leader and system designer

  • May 1984 - Jun 1994

  Duties: Designed and built multiple RISC architectures running up to 12 interconnected CPUs. Computer architecture research. Designed and created the testing environments. Project team leader for computer architecture design and manufacture projects. Major Achievements and learning: 12 such systems were sold to the universities and research institutions in China. Published 21 technical computer articles in Chinese computer magazines. Learnt how to create proper testing environments. Show less



Professional design institute of railway department

• Beijing City, China

• Software Engineer

  • Aug 1982 - Jul 1984

  Duties: Designed aerial measurement applcation for railway design and construction Major Achievements and learning: Railway industry requirements. Duties: Designed aerial measurement applcation for railway design and construction Major Achievements and learning: Railway industry requirements.