Executive: Cloud and Cybersecurity South Africa at Liquid Intelligent Technologies

• Jan 2022 - Present

Liquid C2 amins to help companies streamline their operations, increase efficiency, and improve customer engagement thought the use of technology.

Enterprise Sales Executive

• Jan 2021 - Jan 2022

Group Executive Cloud Business Development

• May 2019 - Jan 2021

The Group Executive Cloud Business Development is a partner channel development role focused on driving cloud business for Liquid Telecom partners across the African continent in Mauritius, Botswana, the DRC, Kenya, Lesotho, Rwanda, South Africa, Uganda and Zambia, Zimbabwe. I am responsible for the health of the Liquid Telecom Cloud Partner ecosystem with my measurement on meeting our partner cloud revenue goals and scorecard metrics. The role programmatically drives cloud frequency (#… Show more The Group Executive Cloud Business Development is a partner channel development role focused on driving cloud business for Liquid Telecom partners across the African continent in Mauritius, Botswana, the DRC, Kenya, Lesotho, Rwanda, South Africa, Uganda and Zambia, Zimbabwe. I am responsible for the health of the Liquid Telecom Cloud Partner ecosystem with my measurement on meeting our partner cloud revenue goals and scorecard metrics. The role programmatically drives cloud frequency (# of transactions) and consumption of cloud services to grow our partner cloud revenue. I am a subject matter expert on all things Cloud and the lead that owns the Liquid Telecom Cloud partner strategy across sales, marketing and partner enablement across existing and new partner business models

Group Executive Cloud Business Development at Liquid Telecom

• May 2019 - Jan 2021

Microsoft Cloud Solutions Architect

• Oct 2017 - May 2019

Working in a team environment, I am responsible for providing technology consulting to external customers and internal project teams with the focus being the deployment of Azure and/or Office 365 to existing customers. I am responsible for providing technical leadership and/or support in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As a trusted advisor, I am responsible for… Show more Working in a team environment, I am responsible for providing technology consulting to external customers and internal project teams with the focus being the deployment of Azure and/or Office 365 to existing customers. I am responsible for providing technical leadership and/or support in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As a trusted advisor, I am responsible for creating and maintaining effective customer relationships so as to ensure customer satisfaction. I provide support to the account team for complex projects/programs that include business and technical solutions throughout the pre-sales process. As well as planning, design, implementation and support to ensure the information technology (IT) solutions strategy and architecture align with business strategy. ROLE AND RESPONSIBILITIES • Technology and business enablement advocate to advise the best practice methods on how to utilize IT to drive competitive advantage. • Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy. • Ability to develop pre-sales material, detailed project plans and work breakdown structures. • Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies. • Create and implement solution roadmaps and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape. • Able to independently complete solution implementation or application design deliverables. • Keep up to date with the rapid changes in the IT industry particularly in cloud and mobility.

Microsoft Cloud Architect & Operation Manager

• Sep 2018 - Apr 2019

Father and loving husband Obsessed with Microsoft Cloud Solutions and the Microsoft One Commercial Partner programme Generator of New Ideas and Problem Solver Entrepreneurial thinker

Partner Channel Development Manager -SMB Cloud

• Nov 2016 - Nov 2017

The PCDM is a partner channel development role focused on driving cloud business for SMB. I am responsible for the health of the cloud partner ecosystem and is measured on meeting the SMB cloud revenue goals and scorecard metrics. I am also responsible for the Cloud SureStep engine – readiness & enablement of cloud partners based on their cloud business maturity. I work with the local distributors and reseller partners to scale the engagement and enablement of the channel, driving cloud… Show more The PCDM is a partner channel development role focused on driving cloud business for SMB. I am responsible for the health of the cloud partner ecosystem and is measured on meeting the SMB cloud revenue goals and scorecard metrics. I am also responsible for the Cloud SureStep engine – readiness & enablement of cloud partners based on their cloud business maturity. I work with the local distributors and reseller partners to scale the engagement and enablement of the channel, driving cloud across all SMB cloud services – Office 365, Azure, Enterprise Mobility Suite (EMS) and CRM Online. The role programmatically drives cloud frequency (# of transactions) and consumption of cloud services to grow the SMB cloud revenue. I am a subject matter expert on all things SMB cloud and v-team leader that owns the SMB Cloud partner strategy across sales, marketing and partner enablement across existing and new partner business models (Reseller, ISV, MSP etc.) Show less The PCDM is a partner channel development role focused on driving cloud business for SMB. I am responsible for the health of the cloud partner ecosystem and is measured on meeting the SMB cloud revenue goals and scorecard metrics. I am also responsible for the Cloud SureStep engine – readiness & enablement of cloud partners based on their cloud business maturity. I work with the local distributors and reseller partners to scale the engagement and enablement of the channel, driving cloud… Show more The PCDM is a partner channel development role focused on driving cloud business for SMB. I am responsible for the health of the cloud partner ecosystem and is measured on meeting the SMB cloud revenue goals and scorecard metrics. I am also responsible for the Cloud SureStep engine – readiness & enablement of cloud partners based on their cloud business maturity. I work with the local distributors and reseller partners to scale the engagement and enablement of the channel, driving cloud across all SMB cloud services – Office 365, Azure, Enterprise Mobility Suite (EMS) and CRM Online. The role programmatically drives cloud frequency (# of transactions) and consumption of cloud services to grow the SMB cloud revenue. I am a subject matter expert on all things SMB cloud and v-team leader that owns the SMB Cloud partner strategy across sales, marketing and partner enablement across existing and new partner business models (Reseller, ISV, MSP etc.) Show less

Senior Business Development Manager

• Nov 2011 - Nov 2016

Providing strategic advice to the CEO and the Executive Committee requires much more than technical expertise. Overseeing development of new technologies and solutions to offer our customer base. Monitoring new technologies and assessing their potential to become new products or services. Key involved with formulating IP strategies and exploiting proprietary technologies. The technical businessperson deeply involved in shaping and implementing overall corporate strategy, also involved in the… Show more Providing strategic advice to the CEO and the Executive Committee requires much more than technical expertise. Overseeing development of new technologies and solutions to offer our customer base. Monitoring new technologies and assessing their potential to become new products or services. Key involved with formulating IP strategies and exploiting proprietary technologies. The technical businessperson deeply involved in shaping and implementing overall corporate strategy, also involved in the marketing and media relations. Show less Providing strategic advice to the CEO and the Executive Committee requires much more than technical expertise. Overseeing development of new technologies and solutions to offer our customer base. Monitoring new technologies and assessing their potential to become new products or services. Key involved with formulating IP strategies and exploiting proprietary technologies. The technical businessperson deeply involved in shaping and implementing overall corporate strategy, also involved in the… Show more Providing strategic advice to the CEO and the Executive Committee requires much more than technical expertise. Overseeing development of new technologies and solutions to offer our customer base. Monitoring new technologies and assessing their potential to become new products or services. Key involved with formulating IP strategies and exploiting proprietary technologies. The technical businessperson deeply involved in shaping and implementing overall corporate strategy, also involved in the marketing and media relations. Show less

Technical Manager

• Apr 2010 - Nov 2011

Solution Development and Delivery Understand and adopt our SLA as agreed to with our clients Apply significant knowledge of industry trends and developments to improve our service to our clients. Manage and review work of technical team. Recognize system deficiencies and implement effective solutions. Technical Expertise Keep project manager informed of status of development effort and serves as liaison between technical staff and project manager. Communicates and… Show more Solution Development and Delivery Understand and adopt our SLA as agreed to with our clients Apply significant knowledge of industry trends and developments to improve our service to our clients. Manage and review work of technical team. Recognize system deficiencies and implement effective solutions. Technical Expertise Keep project manager informed of status of development effort and serves as liaison between technical staff and project manager. Communicates and enforces company standards. Performs reviews and mentors junior technicians. Manages technical resources within project schedule. Consistently delivers high-quality services to our clients. Communication Facilitate team and client meetings effectively. Hold regular status meetings with relevant role players within projects. Keeps technical team well informed of changes within the organization and general corporate news. Deliver engaging, informative, well-organized presentations. Engage with management team regarding technical input for tenders, proposals or client presentations. Resolve issues in a timely fashion. Attend Product updates and then provide all technical and sales staff with updates Leadership Manage the development of technical team by ensuring that project tasks are in line with each person’s career interests when possible. Inspire team members to attain goals and pursue excellence. Identify opportunities for improvement and make relevant changes within the technical environment. Remain on the forefront of emerging industry practices and technology Interact with Management with regards to the strategy of the technical environment. Show less Solution Development and Delivery Understand and adopt our SLA as agreed to with our clients Apply significant knowledge of industry trends and developments to improve our service to our clients. Manage and review work of technical team. Recognize system deficiencies and implement effective solutions. Technical Expertise Keep project manager informed of status of development effort and serves as liaison between technical staff and project manager. Communicates and… Show more Solution Development and Delivery Understand and adopt our SLA as agreed to with our clients Apply significant knowledge of industry trends and developments to improve our service to our clients. Manage and review work of technical team. Recognize system deficiencies and implement effective solutions. Technical Expertise Keep project manager informed of status of development effort and serves as liaison between technical staff and project manager. Communicates and enforces company standards. Performs reviews and mentors junior technicians. Manages technical resources within project schedule. Consistently delivers high-quality services to our clients. Communication Facilitate team and client meetings effectively. Hold regular status meetings with relevant role players within projects. Keeps technical team well informed of changes within the organization and general corporate news. Deliver engaging, informative, well-organized presentations. Engage with management team regarding technical input for tenders, proposals or client presentations. Resolve issues in a timely fashion. Attend Product updates and then provide all technical and sales staff with updates Leadership Manage the development of technical team by ensuring that project tasks are in line with each person’s career interests when possible. Inspire team members to attain goals and pursue excellence. Identify opportunities for improvement and make relevant changes within the technical environment. Remain on the forefront of emerging industry practices and technology Interact with Management with regards to the strategy of the technical environment. Show less

Technical Manager

• Sep 2004 - Apr 2010

With Imperatech Solutions, I was the Technical Services Director. I liaise professionally with customers on daily basis. I also manage the service desk and senior engineers to meet the SLA for all our clients. I have regular monthly meetings with MD and FD where I report on their SLA performers and give recommendations on new technology as well as customer feedback. Being ITIL certified, I look closely at the IT business needs of our customers and implement “best practise” methodology like… Show more With Imperatech Solutions, I was the Technical Services Director. I liaise professionally with customers on daily basis. I also manage the service desk and senior engineers to meet the SLA for all our clients. I have regular monthly meetings with MD and FD where I report on their SLA performers and give recommendations on new technology as well as customer feedback. Being ITIL certified, I look closely at the IT business needs of our customers and implement “best practise” methodology like, Change Management and Problem Management procedures Show less With Imperatech Solutions, I was the Technical Services Director. I liaise professionally with customers on daily basis. I also manage the service desk and senior engineers to meet the SLA for all our clients. I have regular monthly meetings with MD and FD where I report on their SLA performers and give recommendations on new technology as well as customer feedback. Being ITIL certified, I look closely at the IT business needs of our customers and implement “best practise” methodology like… Show more With Imperatech Solutions, I was the Technical Services Director. I liaise professionally with customers on daily basis. I also manage the service desk and senior engineers to meet the SLA for all our clients. I have regular monthly meetings with MD and FD where I report on their SLA performers and give recommendations on new technology as well as customer feedback. Being ITIL certified, I look closely at the IT business needs of our customers and implement “best practise” methodology like, Change Management and Problem Management procedures Show less

Networks Administrator

• Nov 2003 - Sep 2004

With Enhanced Networks I was the Networks Administrator for Vineyard Hotel, Twelve Apostles Hotel, Lanzerac Hotel, Gatsby International Hotel, Bushmanskloof Resort and Cape Wine Academy dealing with the daily SLA and maintenance of the sites. Other clients under my supervision were Turn & Townsend, African Connexions, Canal Walk Internet Café where desktop support and network administration were two of my many functions. To maintain the integrity and serviceability of customer and… Show more With Enhanced Networks I was the Networks Administrator for Vineyard Hotel, Twelve Apostles Hotel, Lanzerac Hotel, Gatsby International Hotel, Bushmanskloof Resort and Cape Wine Academy dealing with the daily SLA and maintenance of the sites. Other clients under my supervision were Turn & Townsend, African Connexions, Canal Walk Internet Café where desktop support and network administration were two of my many functions. To maintain the integrity and serviceability of customer and clients computers To give clients speedy support on IT issues with regards to their hardware, software and network requirements To maintain a regular report structure on actions required and taken - Hardware support To effectively manage and support the Technical Division and its staff members - PC audits To assist in the delivery and installation of new hardware and software To maintain ongoing communication with clients To assist in the sales process To assist the company in achieving the goals as set out in projects and upgrades To assist the Enhanced Networks in generating new sales Selling of network support services as well as hardware and software products. Presenting of sales reports on a weekly basis Show less With Enhanced Networks I was the Networks Administrator for Vineyard Hotel, Twelve Apostles Hotel, Lanzerac Hotel, Gatsby International Hotel, Bushmanskloof Resort and Cape Wine Academy dealing with the daily SLA and maintenance of the sites. Other clients under my supervision were Turn & Townsend, African Connexions, Canal Walk Internet Café where desktop support and network administration were two of my many functions. To maintain the integrity and serviceability of customer and… Show more With Enhanced Networks I was the Networks Administrator for Vineyard Hotel, Twelve Apostles Hotel, Lanzerac Hotel, Gatsby International Hotel, Bushmanskloof Resort and Cape Wine Academy dealing with the daily SLA and maintenance of the sites. Other clients under my supervision were Turn & Townsend, African Connexions, Canal Walk Internet Café where desktop support and network administration were two of my many functions. To maintain the integrity and serviceability of customer and clients computers To give clients speedy support on IT issues with regards to their hardware, software and network requirements To maintain a regular report structure on actions required and taken - Hardware support To effectively manage and support the Technical Division and its staff members - PC audits To assist in the delivery and installation of new hardware and software To maintain ongoing communication with clients To assist in the sales process To assist the company in achieving the goals as set out in projects and upgrades To assist the Enhanced Networks in generating new sales Selling of network support services as well as hardware and software products. Presenting of sales reports on a weekly basis Show less

IT Technincal Support

• 1998 - 2002

With Bytes Technology Group providing an outsourced IT support service to industry. I have was involved in the following projects SAPI Midlands (2000 - 2002) I was the Systems Administrator for the Natal Midlands area and provided a service to 45 Users across a wide area network (6 Sites) - NT Server platform, Citrix Mainframe and Exchange 5.5 This client is a SAP user and while I do not have in-depth knowledge of SAP I am able to identify SAP related problems. Zululand Chamber of… Show more With Bytes Technology Group providing an outsourced IT support service to industry. I have was involved in the following projects SAPI Midlands (2000 - 2002) I was the Systems Administrator for the Natal Midlands area and provided a service to 45 Users across a wide area network (6 Sites) - NT Server platform, Citrix Mainframe and Exchange 5.5 This client is a SAP user and while I do not have in-depth knowledge of SAP I am able to identify SAP related problems. Zululand Chamber of Business Foundation (2000 - 2002) As Systems Administrator, I provided support to 50 users across a local area network - Windows 2000 platform with Terminal Server ILLOVO SUGAR MILLS (1999 - 2000) Project leader in the implementation of new network systems for the following Illovo Sugar Mill in Africa: Malawi, Tanzania and Mozambique MOZAL ALUMINIUM SMELTER (1998 - 2000) I was team leader for the fiber Optics installations on the Mozal Smelter. This included the commissioning of all office automation network points and fiber optic cable on the plant industrial and commercial network level 1 level 2 and level 3 Show less With Bytes Technology Group providing an outsourced IT support service to industry. I have was involved in the following projects SAPI Midlands (2000 - 2002) I was the Systems Administrator for the Natal Midlands area and provided a service to 45 Users across a wide area network (6 Sites) - NT Server platform, Citrix Mainframe and Exchange 5.5 This client is a SAP user and while I do not have in-depth knowledge of SAP I am able to identify SAP related problems. Zululand Chamber of… Show more With Bytes Technology Group providing an outsourced IT support service to industry. I have was involved in the following projects SAPI Midlands (2000 - 2002) I was the Systems Administrator for the Natal Midlands area and provided a service to 45 Users across a wide area network (6 Sites) - NT Server platform, Citrix Mainframe and Exchange 5.5 This client is a SAP user and while I do not have in-depth knowledge of SAP I am able to identify SAP related problems. Zululand Chamber of Business Foundation (2000 - 2002) As Systems Administrator, I provided support to 50 users across a local area network - Windows 2000 platform with Terminal Server ILLOVO SUGAR MILLS (1999 - 2000) Project leader in the implementation of new network systems for the following Illovo Sugar Mill in Africa: Malawi, Tanzania and Mozambique MOZAL ALUMINIUM SMELTER (1998 - 2000) I was team leader for the fiber Optics installations on the Mozal Smelter. This included the commissioning of all office automation network points and fiber optic cable on the plant industrial and commercial network level 1 level 2 and level 3 Show less