Experience

Macy's

• Retail Apparel and Fashion
• 700 & Above Employee

• Lead Business Administration

  • Oct 2021 - Present

  • Lead and monitor daily Business administrative, HR and operational functions including customer service, at front desk or by phone, New colleague Onboarding and Safety store system.• Train new hires and support the team when needed to ensure efficiency.• Assist managers in coordinating staff coverage and daily workflow.

• Business Administrator and HR liaison

  • Nov 2019 - Sep 2021

  • Perform administrative tasks for all new hire paperwork and current employees.Assist with schedule edits request through Kronos system and MSP.• Coordinate all functions of the hiring process including prescreening applicants, entering their information in the system, scheduling interviews with store management and conduct training.• Act as the key store operations contact by opening work orders for repairs in the store or opening tickets through NCR system for software and register issues.• Balance vault and perform other cash functions on a daily basis.• Handle HR functions, and act as the HR liaison for store employees. • Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management.• Address customer issues by phone or in the store.• Retrieve customers receipts, tracking information and package deliveries as well. Show less

• Men’s basics Sales Specialist

  • May 2016 - Oct 2019

  • Assist customers in making selections and finalizing sales at the register in the men’s department.• Connect and maintain long-term relationships with regular customers via My Client.• Organize the display of merchandise to achieve a visual stunning display.• Exceed my goals in sales and signing up customers for new credit cards weekly.

• Sales Associate

  • Jun 2013 - Apr 2016