Experience

Capital Travel-Maldives

• Maldives
• Travel Arrangements
• 1 - 100 Employee

• Sales & Reservations

  • Dec 2022 - Present

  • Handled Middle East & Indian Market • Responding to sales inquiries via email, phone, other communication channels. • Offering excellent customer service by providing customers with general information relating to services, packages and pricing. • Ensuring daily prompt follow up and ownership of customer sales enquiries • Handled Middle East & Indian Market • Responding to sales inquiries via email, phone, other communication channels. • Offering excellent customer service by providing customers with general information relating to services, packages and pricing. • Ensuring daily prompt follow up and ownership of customer sales enquiries



FlyCreative Global Holidays

• India
• Travel Arrangements
• 1 - 100 Employee

• Tour Consultant

  • Mar 2019 - Sep 2022

  • Customize packages based on client criteria such as budget, destination, sightseeing, accommodation, transport and assist in planning, organizing, and reservation • Communicate with clients on tour and provide assistance to ensure hassle-free travel • Analyzed customer requirement and offer relevant tailor-made services • Daily update the in-house Customer Relationship Management • Keeping details of all petty cash expenses Organize road shows to promote products by initiate communication with the establishment • Created marketing materials for mailers • Ensured marketplaces and trips are updated with the correct inclusions, itineraries, and prices • Collected Data and compared with competitor’s products • Generated business lead via cold calls, maintained existing clientele and old clientele • Handled walk-in clients and one-on-one meetings • Use promotional techniques and prepare promotional materials to sell itinerary tour packages. • Prepare and deliver appropriate presentations on products and services • Taking the feed-back from customers, client, if any and implement the improvement • dealing with customer queries and complaint • Submit the Daily Sales Report Show less



Thomas Cook India Limited

• India
• Leisure, Travel & Tourism
• 700 & Above Employee

• Graduate Trainee

  • Jan 2018 - Apr 2018

  I have worked in Thomas Cook India Ltd as a Trainee for 04 Months. Working in a top-notch organization has taught me the essentials of Holidays Outbound (Mainly Documentation), customer service and people management. I have worked in Thomas Cook India Ltd as a Trainee for 04 Months. Working in a top-notch organization has taught me the essentials of Holidays Outbound (Mainly Documentation), customer service and people management.



Thomas Cook India Limited

• India
• Leisure, Travel & Tourism
• 700 & Above Employee

• Summer Internship

  • Jan 2015 - Mar 2015

  Underwent Training In FOREX Underwent Training In FOREX