Alberts Appens
Founder / Chairman of the board at Solar PV Latvia- Claim this Profile
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English Full professional proficiency
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German Limited working proficiency
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Russian Professional working proficiency
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Latvian Native or bilingual proficiency
Topline Score
Bio
Credentials
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SolaEdge Certified Installer
SolarEdge TechnologiesFeb, 2019- Nov, 2024 -
PV system design, delivery and installation
SoliTekNov, 2018- Nov, 2024 -
WEB solution development
Inovatīvo Tehnologiju AģentūraNov, 2017- Nov, 2024 -
Small Business Organization
Mācību centrs "BUTS"Aug, 2017- Nov, 2024 -
English for Negotiations
SIA Lingua Baltic - Communications Teacher GroupMar, 2015- Nov, 2024 -
ITIL Continual Service Improvement
-Nov, 2014- Nov, 2024 -
ITIL Service transition
-Oct, 2014- Nov, 2024 -
ITIL Foundation
-Feb, 2014- Nov, 2024 -
Configuring Microsoft Windows 7 certificate (70-680)
MicrosoftMay, 2013- Nov, 2024 -
Configuring Microsoft Windows 8 certificate (70-687)
MicrosoftMay, 2013- Nov, 2024 -
TRX® Suspension Training Group Instructor (GSTC)
Gfitness LatviaMay, 2012- Nov, 2024 -
Certificate in computer graphics for designers
Mācību komercfirma (JSC)Oct, 2006- Nov, 2024 -
Knauf facade finishes specialist
Knauf Ltd.Jun, 2005- Nov, 2024 -
AutoCAD 2D/3D certificate
KOGRA Ltd.Sep, 2004- Nov, 2024
Experience
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Solar PV Latvia Group
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Latvia
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Founder / Chairman of the board
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Jan 2018 - Present
We`re passionate about renewable energy and it`s application in our daily lives, infrastructure and society. We provide full solar PV system life-cycle consultancy, sales and support in Latvia and worldwide. We`re working on the most effective PV applications for every customer with individual approach due to many variables, including financing options, that can improve the solar system payback time and improve life quality of the PV system owners. Our company is implementing new products and solutions for sustainable energy management and EV passive infrastructure is one of the fields that we`re supporting our customer needs especially maximizing the solar PV system usage potential with the breakthrough technologies. Complete system allows you to use your own generated energy to commute on your daily basis. Show less
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IBSC SIA
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IT Services and IT Consulting
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1 - 100 Employee
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IT Service Desk Manager
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Mar 2016 - May 2017
Managing and monitoring service provided by delivery teams to international customers. Key responsibilities: - governance, escalation procedures; - monitoring and reporting SLA`s; - reviewing delivery processes, identifying and implementing improvements in order to improve service delivery quality; - Maintaining tactical level relationships with customers and communication of business needs and requirements to service delivery teams; - Managing warehouse operations; - Manage team employees, their leadership and coaching; - Plan staffing, including recruitment; - Providing internal training in customer service, processes and communication; - Developing and implementing workflow processes; - Maintaining SharePoint intranet. Show less
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Atea Sverige
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Sweden
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IT Services and IT Consulting
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700 & Above Employee
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Service Manager
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Jun 2013 - Feb 2016
Managing transition projects for international customer onsite services worldwide. Experience with transition for customers from Sweden, Denmark, Norway, Finland, Baltics France, Italy and UK with branch offices worldwide.Work with managing and monitoring service provided by different suppliers to international and group customers. Working on contract database, governance, escalation procedures, monitoring and reporting SLA`s, reviewing delivery processes, identifying and implementing improvements in order to improve service delivery quality. Maintaining tactical level relationships with customers and communication of business needs and requirements to service delivery teams.Additional roles - CSI and Risk manager for division and cross customer services and deliveries. Creating and maintaining CSI and Risk management approach according to ITIL best practices. Participating in ISO audits as CSI and Risk manager. Show less
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Service Desk Consultant
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Jan 2012 - Jun 2013
Service Desk Level 1 Consultant and customer responsible.Creating service delivery model and processes in order to align internal processes for high quality service delivery including creating guidelines for Multilanguage support for international customer located in 17 countries.
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AA Energy Ltd.
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Latvia
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Lecturer on computer applications
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Dec 2010 - Jan 2012
Teaching Engineer software to adults - AutoCad, SolidWorks etc. Teaching Engineer software to adults - AutoCad, SolidWorks etc.
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AMRA Ltd.
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Latvia
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Construction Engineer
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Jan 2007 - Dec 2010
Construction engineer/technician, sales representative. Construction engineer/technician, sales representative.
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Ierosme Ltd.
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Latvia
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Construction Engineer
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Feb 2006 - Dec 2006
Construction engineers` assistant. Construction engineers` assistant.
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AMRA Ltd.
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Latvia
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Construction Manager
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Jan 2005 - Feb 2006
Managing construction process and overseeing construction projects. Managing construction process and overseeing construction projects.
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KVADRS Ltd.
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Latvia
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Architect`s assistant
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Sep 2004 - Dec 2004
Working as architects` assistant/technician. Working as architects` assistant/technician.
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Education
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2003 - 2007
Rigas Tehniska Universitate
Bachelor of Engineering (B.E.), Civil Engineering -
1991 - 2003
Rigas 47. highschool
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2015 - 2018
Rigas Tehniska Universitate
Bachelor's degree, Business Administration and Management, General
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