Experience

Win Systems

• Spain
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Project Manager

  • Dec 2020 - Present

  Sant Cugat del Vallès, Catalonia, Spain Project Manager of the US account. Leading 4 development teams trhough the design and implementation of different solutions with the objective of maturing the product in the US market. The role includes: ✪ Taking charge of leading and overseeing client projects throughout the entire project lifecycle, including planning, design, implementation, testing, deployment, and support phases. ✪ Successfully executing project plans by developing and monitoring project timelines… Show more Project Manager of the US account. Leading 4 development teams trhough the design and implementation of different solutions with the objective of maturing the product in the US market. The role includes: ✪ Taking charge of leading and overseeing client projects throughout the entire project lifecycle, including planning, design, implementation, testing, deployment, and support phases. ✪ Successfully executing project plans by developing and monitoring project timelines, governance plans, schedules, design documents, success criteria, milestones, reporting, and budgets. ✪ Assuming responsibility for project risks and issues, promptly escalating when necessary, and comprehending key decisions and their impacts to drive projects to successful completion, while surpassing customer expectations. ✪ Transforming client functional business requirements into well-architected client solutions by leveraging best practices, technology platforms, and products, while minimizing the need for custom development. ✪ Efficiently handling all project aspects and client communications, including customer expectations, scope, timeline, resources, and budget, through regular project status meetings with customers, utilizing project burn reports and status reports. ✪ Leading design sessions with business and technical stakeholders to gain understanding of processes and related functional requirements, as well as supporting the creation, maintenance and communication of the product roadmap. Show less



Wallbox Chargers

• Spain
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Engineering Senior Project Manager

  • May 2020 - Dec 2020

  Barcelona, Cataluña / Catalunya, España Successfully managed a car charger development for a Chinese car manufacturer, and the design of a Portfolio Management tool for the engineering department. Other main achievements: My functions as an engineering Project Manager: ✪ Take ownership of the product from tech and collaborate with the business product owner and functional heads while reporting to Project Management office. ✪ Day-to-day management of portfolio of AC projects while managing stakeholders… Show more Successfully managed a car charger development for a Chinese car manufacturer, and the design of a Portfolio Management tool for the engineering department. Other main achievements: My functions as an engineering Project Manager: ✪ Take ownership of the product from tech and collaborate with the business product owner and functional heads while reporting to Project Management office. ✪ Day-to-day management of portfolio of AC projects while managing stakeholders expectations. ✪ Managing a multi-functional team of engineers in a matrix org structure. ✪ Maintaining awareness of interdependencies with other projects and their impact. ✪ Monitoring overall progress and use of resources, initiating corrective action when necessary. ✪ Responsible for the project success during Its life cycle. Show less



FEED/DEPT®

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Product Operations Manager

  • Dec 2018 - May 2020

  Manchester, Greater Manchester, United Kingdom My main role was to lead the design and operationalisation of a webbased marketing platform to centralise eBay’s marketing communications with clients. I was also responsible for overseeing projects across creative and tech, ensuring work was delivered on time and within budget, defining processes across and making critical decisions to convey scope of work, delivery schedules, progress and highlight reports. Day to day responsibilities: ✪ Leading designers on user interviews… Show more My main role was to lead the design and operationalisation of a webbased marketing platform to centralise eBay’s marketing communications with clients. I was also responsible for overseeing projects across creative and tech, ensuring work was delivered on time and within budget, defining processes across and making critical decisions to convey scope of work, delivery schedules, progress and highlight reports. Day to day responsibilities: ✪ Leading designers on user interviews (Internationally), the creation of user stories, personas and wireframes, managing user expectations throughout. ✪ Leading cross functional and cross company teams (Feed and eBay), making sure the final product aligned to client requirements. ✪ Creating, maintaining and following the correct procedures, policies and documentation across the project phases. ✪ Actively tracking the metrics that show the value in the strategic work towards the vision, assuring that it is moving client teams closer to the vision, and adjusting when it is not. ✪ Day to day contact with clients at all levels and leading key meetings as necessary ✪ Participating in discussions with clients and team members about technical best practices, and help teams identify optimal technical solutions.

• Technical Project Manager

  • Mar 2017 - Dec 2018

  Manchester, United Kingdom The role involved leading a team of developers, testers and Junior Project Managers, to deliver digital marketing projects (Web, Banner, Emails) for eBay and Gumtree. Day to day responsibilities: ✪ Working with external vendors to ensure timely & cost-effective delivery where required. ✪ Risk management and issue escalation ✪ Designing and following procedures, policies and documentation requirements across project phases ✪ Working with Technical Directors or… Show more The role involved leading a team of developers, testers and Junior Project Managers, to deliver digital marketing projects (Web, Banner, Emails) for eBay and Gumtree. Day to day responsibilities: ✪ Working with external vendors to ensure timely & cost-effective delivery where required. ✪ Risk management and issue escalation ✪ Designing and following procedures, policies and documentation requirements across project phases ✪ Working with Technical Directors or Senior Developers to architect projects and find the best technical solution to complex problems. ✪ Working with developers in a project, sharing skills, knowledge and providing help and advice in order to build a productive team ✪ Participate in discussions with clients and team members about technical best practices and help teams identify optimal technical solutions ✪ Able to make quick decisions and help solve technical problems to deliver projects on time



Key Computer Applications Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Project Manager

  • Feb 2015 - Mar 2017

  This varied role exposed me to all aspects of the software/ hosting lifecycle. From initial order through delivering to the end users on time and within budget. Liaising with the Senior Project Manager to run the day to day schedules and project deliveries. Working closely with clients, vendors, and employees; Ensuring exceptional customer service and quality at all times. Day to day responsibilities: ✪ Managing several ERP implementation projects while designing and educating on… Show more This varied role exposed me to all aspects of the software/ hosting lifecycle. From initial order through delivering to the end users on time and within budget. Liaising with the Senior Project Manager to run the day to day schedules and project deliveries. Working closely with clients, vendors, and employees; Ensuring exceptional customer service and quality at all times. Day to day responsibilities: ✪ Managing several ERP implementation projects while designing and educating on Project Management standards in a company with no previous PM experience. ✪ Carrying client’s in-house workshops to analyze Business processes to define ERP configuration. ✪ Identifying resource needs and assigning individual responsibilities. ✪ Managing day-to-day operational aspects of projects while performing scope management. ✪ Maintaining risks and issues list and monitoring the impact of them in each of the projects. ✪ Creating project specification documents and templates. ✪ Improving teams’ communication (Developers - QA - BA’s - Sales – Client - Management) while designing the necessary telemetry, meetings and communications. ✪ Defining and implementing the training sessions and processes in the different delivery phases. Pre UAT-Training/ After UAT Training/ Pre Live training. Show less



Rentalcars.com

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Project Manager

  • Feb 2014 - Jan 2015

  Manchester, United Kingdom When working at booking.com as a Project Manager one of the main objectives was to maintain the cars booking system used by the call center, ensuring its quality and continuous improvement. Started from an average of 50 bugs raised per month to an average of 20 issues raised per month. To do that, some of the actions where: ✪ Designed and implemented IT ticket raising process. ✪ Designed and supporting the implementation of several system failures reports. ✪ Support with… Show more When working at booking.com as a Project Manager one of the main objectives was to maintain the cars booking system used by the call center, ensuring its quality and continuous improvement. Started from an average of 50 bugs raised per month to an average of 20 issues raised per month. To do that, some of the actions where: ✪ Designed and implemented IT ticket raising process. ✪ Designed and supporting the implementation of several system failures reports. ✪ Support with the design and implementation of new functionalities. Making sure quality standards and deadlines are met while keeping all stakeholders informed on their status using agile methodologies. ✪ Acting as L1 and L2 fixing issues raised by operations as well as educating all departments about the car reservation system.

• Team Leader

  • Jun 2011 - Feb 2014

  Manchester, United Kingdom Team leader in a customer and supplier based department in charge of dealing and fulfilling customer’s needs as well as creating and maintaining relationships with car partners, reporting directly to Web Fulfilment Manager. Monitoring and reviewing a team of 22 employees, planning allocation of resources and settling the different strategies with the aim on achieving the daily and weekly targets. Preparing daily, weekly and monthly reports to ensure everyone within the business is aware… Show more Team leader in a customer and supplier based department in charge of dealing and fulfilling customer’s needs as well as creating and maintaining relationships with car partners, reporting directly to Web Fulfilment Manager. Monitoring and reviewing a team of 22 employees, planning allocation of resources and settling the different strategies with the aim on achieving the daily and weekly targets. Preparing daily, weekly and monthly reports to ensure everyone within the business is aware of the Department results.



Archs Financial and Legal Consultancy

• Legal Assistant

  • Oct 2008 - Jul 2009

  Barcelona Area, Spain Supporting manager with the legal and administrative work, carrying out the process of labour law services such as contracts, taxes, liaise with Inland Revenue and dismissals of the clients employees.



Sant Joan d'Espi City Council

• Administrative Officer

  • Feb 2005 - Aug 2008

  Barcelona Area, Spain Administration and support services for the immigration, query and permissions department for the city council of Sant Joan Despi, Barcelona.