Experience

GRUPO ABU Promociones Inmobiliarias

• Spain
• Real Estate
• 1 - 100 Employee

• Responsable del servicio de atención al cliente

  • Oct 2021 - Present



Idalia Salsamendi INC

• Director of Operations

  • Feb 2019 - Oct 2021

  Client and brand relationship managementSocial Media specialization Marketing and Public Relations Brand and Image specialization Client and brand relationship managementSocial Media specialization Marketing and Public Relations Brand and Image specialization



Christian Louboutin

• France
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Store Director Christian Louboutin Madrid

  • Oct 2013 - Dec 2018

  Overseeing marketing strategy for Madrid and SpainManaging and allocating respective budgets in Madrid, Paris and LondonMaximizing profitability through public relations efforts and marketing initiativesSpearheading monthly meetings with other managers in Paris and LondonAnalyzing stock and merchandise per market Recruiting and training company employees

• Assistant Manager

  • Sep 2012 - Oct 2013

• Sales Associate

  • Jun 2010 - Sep 2012



Harvey Nichols

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2009 - Jan 2010

  Detecting customers needs, advice and salesSolve issues with customersStock control and merchandising Detecting customers needs, advice and salesSolve issues with customersStock control and merchandising



Marriott Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Recepcionist

  • Nov 2008 - May 2009

  Welcoming, Check-in, Check-out.Managing bookings, cancellations and complaints. Welcoming, Check-in, Check-out.Managing bookings, cancellations and complaints.



Ayuntamiento de La Palma del Condado

• Internship

  • Nov 2004 - Apr 2005



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Apr 2001 - Sep 2001

  Supporting the sales team.Supporting back office and incoming merchandise tasks. Supporting the sales team.Supporting back office and incoming merchandise tasks.