Amministrazione, Finanza e Controllo

• May 2021 - Present

Shift Manager - Last Mile Operations

• Aug 2020 - Apr 2021

- Managing the sortation operations of an Amazon Delivery Station of 100+ workers- Leading Lean/Kaizen, Black Belt, and other Operational Excellence initiatives- Driving compliance throughout the site to global process standards and work on continuous improvement initiatives- Ensuring Last Mile compliance, including route assignment, leading meetings, and communicating with internal and external suppliers

Program Manager - Middle Mile Operations

• Oct 2019 - Jul 2020

- Co-Leading 24x7 frontline team of Transportation Specialists monitoring the UK Middle Mile Amazon network- Managing business projects with aim to develop transportation network and optimise costs- Auditing, coaching, supporting and acting as a point of escalation for team of ~10 associates- Continuously developing and optimising processes aiming for automation- Spotting, analysing and challenging trends to avoid negative customer experience- Maintaining business relationships with multiple internal and external stakeholders i.e. top freight companies, warehouses, customer service teams- Building and delivering business reports based on network and team performance- Participating in more than 50 hiring panels- Supporting node launches across the network Show less

Process Improvement Intern

• Jun 2019 - Sep 2019

- Lean Six Sigma implementation through DMAIC methodology principles - Scrap and sustainability impact analysis - Financial projection analysis - Project management through GEMBA, CTQ, VOC, COPQ, SIPOC, KANBAN - Lean Six Sigma implementation through DMAIC methodology principles - Scrap and sustainability impact analysis - Financial projection analysis - Project management through GEMBA, CTQ, VOC, COPQ, SIPOC, KANBAN