Experience

Service Club Delivery

• United Kingdom
• Software Development
• 1 - 100 Employee

• Senior Account Manager

  • Jan 2022 - Present

  • Stakeholder management: organising, monitoring and maintaining good relationships with the team and with whom have the most impact on the relevant market.• Implementing new team processes and operational procedures as well as identifying opportunities for improvement. • Audit team members about tasks, processes and responsibilities to easily measure the team productivity and improve it, as well as report and monitor the team's key metrics.• Analysing Junior Account Managers and each team member's needs and expectations, ensuring help, support and operational directives.• Be the point of contact between each team member and different in-house departments, ensuring systematic and structured company communication.• Detecting costs and time sinks to benefit the way the team organisation works as a whole. Identifying business moves in line with the staff and account performances.

• Country Account Manager

  • Oct 2021 - Jan 2022



papernest

• France
• Real Estate
• 300 - 400 Employee

• Business Development Representative - Inside Sales

  • May 2021 - Aug 2021

  Creation and implementation of partnership with Real Estate agencies and small-mid Real Estate Networks for the Italian Market. Seeking new potential partners and contacting Real Estate Agencies Holder to present and close new deals. Creation and implementation of partnership with Real Estate agencies and small-mid Real Estate Networks for the Italian Market. Seeking new potential partners and contacting Real Estate Agencies Holder to present and close new deals.



Camaloon

• Spain
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Nov 2020 - May 2021

  As an Account Manager in Camaloon, daily responsibilities concerns:• Managing and growing a portfolio of +200 B2B customers, in order to provide support across the whole sale process and maximize their satisfaction and loyalty.• Build long-term relationships with new and existing customers through email and calls.• Ensure the timely and successful delivery of the company’s solutions according to the customers’ needs in collaborations and coordination with other departments (Sales developer, Supply chain, Marketing, ...).• Drove marketing initiative in collaboration with Customer Loyalty team to increase product visibility and market performance.My goal as an Account manager is not only to provide the best experience to our customers. I truly believe in the importance of creating a trustful relationship and becoming a reference point for all their future needs.

• Account executive POD - Dropshipping specialist

  • Sep 2020 - Nov 2020

  - Organized meeting and training for new POD customers- Managed a customer portfolio- Produced improvements to the POD platform- Negotiated with clients, solved any problems and made sure deadlines are met

• Business Development Intern

  • Aug 2020 - Nov 2020

  - Explored and developed new business opportunities (B2B)- Created new strategy for the team to increase clients base- Generated valuable leads and fostering potential clients- Provided tailored solutions and technical advice to most relevant clients- Maintained relations with prospective and existing B2B clients



Al Naso Di Dante

• Food Server

  • Sep 2017 - Dec 2019



AIL Madrid Spanish Language School

• Spain
• Education Administration Programs
• 1 - 100 Employee

• Study Tour Managment

  • Oct 2018 - Feb 2019