Experience

Lautsprecher Teufel

• Germany
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Q.A. Test Engineer

  • Aug 2015 - Present



Behringer Holdings Phil (PTE)

• Engineer

  • 2011 - Present



Music Tribe

• United Arab Emirates
• Music
• 700 & Above Employee

• I.T. Senior Supervisor

  • Dec 2001 - Sep 2011

  -Managing China IT team. -Monitor members task improvement and progress via JIRA and Service Desk System, providing 2nd and 3rd line of support and resolutions to open and pending tickets. -Weekly report and meeting with the IT VP in Singapore and ZSEE Manufacturing VP on project status and service desk progress and resolutions. -Ensure a 100% SLA (Service Level Agreement). -Supervision of asset inventory for all IT related device, equipment, software licenses and existing contracts related on to. -Ensures 99% monthly uptime on server, network and other IT related services. -Responsible on all infrastructure and expansion projects namely, Beijing Sales Office, Shang Hai RnD Office, Macau Finance Office, Macau Repair Center Office, Guang Zhou Repair Center Office, Shen Zhen RnD Office, Zhong Shan Shiqi RnD Office, Zhu Hai Warehouse Office, Lin Hai Warehouse Office. -Implementation and updates of Global IT Policies and Guidelines. -First line of support for Agile (Oracle), SAP and MS Navision Axapta (ERP) System issues. -Set Up, Maintain and Administer SharePoint 2003 and 2007 Portal System. -Manage Vendor performance. -Create IT Department budget for the entire succeeding year and ensure purchases and expenses are made according to department KPI (Key Performance Indicator). -Microsoft Active Directory and MS Exchange 2000, 2003 and 2007 administration. -Familiar with ITIL Standard (IT Service Management), SKMS (Service Knowledge Management System) Show less



Western Electric

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Supervisor Wireless Network Installations

  • Apr 2001 - Dec 2001

  Western Electric Saudi Arabia Co. Ltd. is a joint venture between Lucent Technologies International Incorporated and A. S. Bugshan and Brothers Company. WESA Co. Ltd. provides engineering and technical services in the field of telecommunications and information technology. Also provides professional and skilled manpower needs in its various telecommunication and data networking projects within Saudi Arabia. Responsible for performing installation activities of wireless products and corresponding accessories according to specific installation manuals, wiring diagram or written instructions. Job also includes conversing with customers and engineers regarding design and proper operation of wireless system. Show less



Lucent Technologies S.A.

• Saudi Arabia

• Senior Data Comm Engineer

  • Apr 1998 - Apr 2001

  Working for Lucent Technologies S.A. Responsible for performing installation activities, such as Switches, Routers and Modems. Testing which relates to various technologies, such as, power, transmission, or data products according to specific installation manuals, wiring diagram or written instructions. Project Internet Phase 1 and 2 covers the installation of entire kingdom with internet connection. Working for Lucent Technologies S.A. Responsible for performing installation activities, such as Switches, Routers and Modems. Testing which relates to various technologies, such as, power, transmission, or data products according to specific installation manuals, wiring diagram or written instructions. Project Internet Phase 1 and 2 covers the installation of entire kingdom with internet connection.