Alberto Gustavo Casati

Operations Manager at Glovo
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Contact Information
us****@****om
(386) 825-5501
Location
Italy, IT

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Experience

    • Spain
    • Consumer Services
    • 700 & Above Employee
    • Operations Manager
      • Jul 2023 - Present

      Belgrade, Serbia International Leadership Program

    • Expansion Leader
      • Sep 2022 - Jul 2023

      Palermo, Sicily, Italy

    • Senior Account Manager
      • Jan 2022 - Aug 2022

      Milan, Lombardy, Italy

    • Partners Operations Support - Expansion
      • Apr 2021 - Jan 2022

      Milan, Lombardy, Italy

    • Spain
    • Investment Management
    • 1 - 100 Employee
    • Real Estate Manager
      • Feb 2019 - Jan 2020

      Built long term valuable relationships with new customers and led the identification of new projects for the fastest growing Real Estate crowdfunding company in the EU. Responsible for Italian projects due diligence. • Responsible for more than 30 Real Estate projects (Commercial, Residential, Fix & Flip, Ground up Developments) due diligence & valuation processes all over the Italian territory, and led all Italian ongoing activities by acting as single point of contact between clients and… Show more Built long term valuable relationships with new customers and led the identification of new projects for the fastest growing Real Estate crowdfunding company in the EU. Responsible for Italian projects due diligence. • Responsible for more than 30 Real Estate projects (Commercial, Residential, Fix & Flip, Ground up Developments) due diligence & valuation processes all over the Italian territory, and led all Italian ongoing activities by acting as single point of contact between clients and internal management (Marketing, Legal, Operations). • Built a new database of more than 200 different prospects and clients, and modernized and standardized the Client Acquisition process, with the aim of tracking all Deals, Ongoing Projects and possible Clients. • Successfully managed to raise an estimated capital of around $7.000.000 over 20 projects with a minimum investment of $50 (vs. 1000$ industry average). • Negotiated an average IRR of 9.15% (vs. 7.50% standard) with developers on behalf of Housers investors. • Conceptualized and initiated aggressive business development activities by cultivating new partnerships and enhancing the company’s media presence, resulting in 20% growth. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant
      • Mar 2017 - Feb 2019

      Delivered added value to all internal projects by critical research and proved analytic and problem-solving skills. • Developed a Go-To-Market strategy including product definition and implementation for a leading Telco company. • Designed and implemented 20+ Supply Chain (Provisioning, Swap, Repair, and Replenishment), Assurance, and Diagnostic processes flows for a new telecommunication product, yielding 4% costs saving. • Developed data-driven solutions to provide better-targeted… Show more Delivered added value to all internal projects by critical research and proved analytic and problem-solving skills. • Developed a Go-To-Market strategy including product definition and implementation for a leading Telco company. • Designed and implemented 20+ Supply Chain (Provisioning, Swap, Repair, and Replenishment), Assurance, and Diagnostic processes flows for a new telecommunication product, yielding 4% costs saving. • Developed data-driven solutions to provide better-targeted marketing campaigns and improved customer journeys, increasing sales by 3% (1% above target). • Defined business requirements, planned KPIs, and supported the Chief Technology Officer and all Senior Resources within the Technology Department, developing and implementing Client requirements for three new Operation Business units through Agile methodology, minimizing the time delivery of the project. Show less

    • Insurance
    • 700 & Above Employee
    • Internship
      • Nov 2016 - Feb 2017

      INTERNSHIP (Advisory in individual’s safeguard and patrimony insurance) (Nov 2016 to Feb 2017) Collaborated with a professional team of industry leaders to work with clients and provide excellent customer service. • Directed and managed 20+ client portfolios including insurance updating, payment verification, and customer care after sales contributing in decreasing client’s turnover by 3% yoy.

Education

  • IE Business School
    Master's degree, Business Administration and Management, General
    2015 - 2016
  • Harvard University
    Sustainable Finance and Investments, A-
    2015 - 2015
  • Università Cattolica del Sacro Cuore
    Bachelor's degree, Business/Managerial Economics
    2011 - 2014
  • liceo scientifico "vittorio veneto"
    diploma di maturità scientifica
    2006 - 2011

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