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5.0

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Through The P World, we have cooperated with Albert several times organizing our events Zagreb and have always been impressed by his professionalism and kindness. Albert is very proactive, a problem-solver and he always has a solution for anything. On the plus side he is very positive, friendly and energetic and always a pleasure to work with. I am looking forward to our cooperation in the years to come.

Albert was our right hand man in organizing the trainings and annual event at Hotel I. He was highly professional from our first meeting, always there for us and caring about our satisfaction with hotel services. He did everything what was in his power to meet our requests and was fully dedicated to our mutual projects from the start. I really enjoyed the cooperation with Albert and looking forward to the opportunities to cooperate with him again in the future.

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Experience

    • Croatia
    • Hospitality
    • 300 - 400 Employee
    • Group Director of Leisure Sales
      • May 2019 - Present

    • Croatia
    • Hospitality
    • 1 - 100 Employee
    • Director of Sales Sheraton Zagreb Hotel
      • Jun 2017 - May 2019

    • Complex Director of Sales Panorama Zagreb Hotel and Hotel Jadran
      • Jul 2016 - Jun 2017

    • Director of Sales Panorama Zagreb Hotel
      • Nov 2014 - Jul 2016

    • Sales&Marketing Executive, Sheraton Zagreb Hotel
      • May 2012 - Nov 2014

      Managing top corporate accounts for Sheraton Zagreb hotelProactive Sales – managing accounts, achieving Sales goals by executing Sales activitiesUsing sales calls to solicit existing and new clients regarding coordination of corporate VIP clientsConduction of on-site client inspectionsFollowing up on major conferences & one-shot groups trough local & international travel agencies

    • Sales&Marketing Representative
      • Oct 2010 - May 2012

      Communication & correspondence with Tour Operators & Tour Agencies on daily basisDaily maintenance of all bookingsHandled all logisticsExecuting sales activities as per the sales activity planConduction of on-site client inspectionsHunting and negotiating of Leisure and MICE agentsDaily interaction with Reception, F&B and Housekeeping department

    • Front Desk Receptionist
      • Jun 2010 - Oct 2010

      Handle guest check in and checkouts professionally and in a welcoming and specialized mannerMake changes and confirm reservations Keep records of room availability and guests’ accountsVerify that all updated reports have been runAssisted guests with common services and answered any generalquestionsRepresented the Hotel in regard to guest complaints and situations that require instant action

Education

  • Faculty of tourism and hospitality management, Opatija
    economics, tourism management
    2004 - 2010
  • school of tourism and hospitality in Zagreb
    1999 - 2003

Community

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