Albert Leung
General Manager at David J. Louie, Inc.- Claim this Profile
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Topline Score
Bio
Devona (Lynn) Sharpe
I've known and worked with Albert in various capacities for five years. He is one of the hardest and most meticulous workers that I've known. There isn't a challenge or project that he hasn't approached, dissected intelligently, and championed by successfully securing resources and navigating it toward a strategically successful ending. He is the asset that every team needs to shed light on potential gaps and inefficiencies while presenting a multitude of business sensitive options. He's a true team player that puts ego aside to bolster his teammates participation and advancement while building sustainable options. Albert is truly one of a kind and any company within any industry would benefit by having him aboard.
Samuel Kim, CPCU
Albert is knowledgeable, dedicated and a linchpin for the organization. He’s a great team player and is frequently asked to join work streams as the subject matter expert. Albert adds tremendous value and I had the pleasure of working him.
Devona (Lynn) Sharpe
I've known and worked with Albert in various capacities for five years. He is one of the hardest and most meticulous workers that I've known. There isn't a challenge or project that he hasn't approached, dissected intelligently, and championed by successfully securing resources and navigating it toward a strategically successful ending. He is the asset that every team needs to shed light on potential gaps and inefficiencies while presenting a multitude of business sensitive options. He's a true team player that puts ego aside to bolster his teammates participation and advancement while building sustainable options. Albert is truly one of a kind and any company within any industry would benefit by having him aboard.
Samuel Kim, CPCU
Albert is knowledgeable, dedicated and a linchpin for the organization. He’s a great team player and is frequently asked to join work streams as the subject matter expert. Albert adds tremendous value and I had the pleasure of working him.
Devona (Lynn) Sharpe
I've known and worked with Albert in various capacities for five years. He is one of the hardest and most meticulous workers that I've known. There isn't a challenge or project that he hasn't approached, dissected intelligently, and championed by successfully securing resources and navigating it toward a strategically successful ending. He is the asset that every team needs to shed light on potential gaps and inefficiencies while presenting a multitude of business sensitive options. He's a true team player that puts ego aside to bolster his teammates participation and advancement while building sustainable options. Albert is truly one of a kind and any company within any industry would benefit by having him aboard.
Samuel Kim, CPCU
Albert is knowledgeable, dedicated and a linchpin for the organization. He’s a great team player and is frequently asked to join work streams as the subject matter expert. Albert adds tremendous value and I had the pleasure of working him.
Devona (Lynn) Sharpe
I've known and worked with Albert in various capacities for five years. He is one of the hardest and most meticulous workers that I've known. There isn't a challenge or project that he hasn't approached, dissected intelligently, and championed by successfully securing resources and navigating it toward a strategically successful ending. He is the asset that every team needs to shed light on potential gaps and inefficiencies while presenting a multitude of business sensitive options. He's a true team player that puts ego aside to bolster his teammates participation and advancement while building sustainable options. Albert is truly one of a kind and any company within any industry would benefit by having him aboard.
Samuel Kim, CPCU
Albert is knowledgeable, dedicated and a linchpin for the organization. He’s a great team player and is frequently asked to join work streams as the subject matter expert. Albert adds tremendous value and I had the pleasure of working him.
Credentials
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Associate in Claims
The InstitutesJun, 2020- Nov, 2024 -
Customer Experience & Analytics Professional
THE CIOP INSTITUTENov, 2016- Nov, 2024 -
Chartered Property Casualty Underwriter
The InstitutesFeb, 2016- Nov, 2024 -
Certified Program Leaders
Target MarketsOct, 2014- Nov, 2024
Experience
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David J. Louie, Inc.
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United States
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Insurance
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1 - 100 Employee
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General Manager
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Oct 2021 - Present
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Distinguished Programs
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United States
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Insurance
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100 - 200 Employee
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Associate Vice President, Service Underwriting Manager
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Apr 2018 - Oct 2021
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Associate Vice President, Customer Care Manager
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Jun 2016 - Apr 2018
- Led a customer care team that managed 80,000 inbound inquiries and 45,000 inbound phone calls in 2017.- Managed budgeting and allocation of team resources.- Managed and developed training of Customer Care Specialists. - Developed reporting tools which provided visibility and oversight of all service work in the Express Division.
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Customer Care Manager & Senior Program Underwriter
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Jan 2016 - Jun 2016
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Senior Program Underwriter
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Oct 2014 - Jan 2016
- Senior Program Underwriter for the New York Brick & Brownstone Program. The New York Brick & Brownstone Program was started in 2008 and grew close to $50M in premium in around 8 years. - Reviewed and analyzed the program’s claims to identify trends and patterns. - Managed and implemented underwriting standards and procedures. - Created lean processing procedures, which were implemented with our Business Processing Outsourcing unit.
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Senior Underwriter
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Oct 2012 - Oct 2014
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Underwriter
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Dec 2008 - Oct 2012
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Associate Underwriter
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Oct 2007 - Dec 2008
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Brownstone Agency, Inc.
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United States
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Insurance
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1 - 100 Employee
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Associate Underwriter
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Jun 2006 - Oct 2007
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Education
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2002 - 2006
SUNY Binghamton
Bachelor's Degree, Economics, Philosophy
Community
