Experience

Hiperdist

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical product manager for NetApp & Supermicro, Africa

  • Jul 2022 - Present



DataposIT Limited

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales & Presales Manager

  • May 2015 - Aug 2022

  • Responsible for the management of the sales team.• Works to understand customer needs and business challenges and to effectively articulate our ability to meet them.• Performs client research to build prospects' list and create pitches, positioning & go-to market strategies. • Builds strategic partnerships with key vendors as well as other business partners.• Tracks the deals in the pipeline and their closure and reports on the team performance.• Assists to qualify leads and develop opportunities to closure.• Supports demos, POCs, RFIs, & business justification in a technical pre-sales capacity.• Participates in structuring compelling proposals, RFP and RFI responses.• Creates standardized proposal templates for replicating across RFPs/Tenders and to be used by the sales team.• Advises on RFP bidding decisions based on technical compliance & probability to close.• Assists account managers to keep good relationships with clients, identify upsell/cross-sell opportunities and develop account roadmaps.• Prepares content for marketing and business development e.g. company decks, Social media, factsheets and case studies.• Sets team and individual KPIs & targets and appraises the team’s performance.• Contributes to the creation of marketing concepts and demand generating activities like campaigns, marketing events, roundtables or workshops.• Develops training plans for sales team to empower the salesforce with in-depth product and business knowledge.• Works with the R&D team to capture new market requirements and opportunities in order to expand our portfolio.• Participates in presales to post-sales handover ensuring alignment to customer expectations.• Upskills and conducts product, market and industry research to ensure we remain ahead of the curve.

• Presales Engineer

  • Jun 2013 - Apr 2015

  1. Assisted senior sales team members with sales efforts including development of client proposals and product pitch.2. Generated leads, created quotes and sales technical proposals.3. Proactively and accurately identified prospect needs, detected functional gaps during scoping calls and worked with the technical team to find viable solutions.4. Participated in the designing and development of presentations and proposal documents including responding to RFIs/RFPs and tenders.5. Delivered sales & technical presentations and product demos to articulate use-cases and value to prospective enterprise customers.6. Drove trial periods with prospects to ensure they are assured that proposed IT solutions will work for them.7. Trained & acquired deep knowledge of various IT solutions offered by DataposIT.8. Worked on negotiations and contract closing by providing technical support to the Sales Team.9. Participated in sales to technical handovers - Ensured that products & solutions sold were executed both functionally and technically, within the scope and timeline defined in agreement with the customer.



Farlen Limited

• Nairobi, Kenya

• Software Developer

  • Oct 2012 - May 2013

  • Performed requirements gathering and developed software requirements specifications. • Designed and developed software application modules in OpenCV, PHP, JavaScript, HTML, C++, OpenGL and C. • Developed Database systems in MySQL and Ms SQL. • Participated in software testing of developed software modules. • Designed and developed websites on CMS –WordPress, Joomla, etc. • Managed junior software developers to ensure that project timelines were adhered to and that the right software development models were followed and code documented. • Performed customer presentations on developed software products.



Grassroots Organizations Operating Together in Sisterhood (GROOTS KENYA)

• Nairobi, Kenya

• IT Support Executive

  • Mar 2012 - Sep 2012

  • Development, management and maintenance of the organization's website and content. • Extending of the organizations network to new offices. • Managing the movement's network and network devices (both Wireless and wired networks) • Providing user support to all the organization's employees including grassroots women. • Designing and defining organization communication media e.g. brochures, letterheads, logo, E-newsletters etc. • Managing various ICT suppliers. • Performing regular backups of user data and emails and implementing the organisation’s data security plan. • Procurement and purchase of IT devices e.g. Printers, GPS devices, desktops, network devices, software etc. • Design and development of digital maps.



Society Internationale Telecommunicationale Aeronautiques (SITA)

• Nairobi, Kenya

• Information Technology Intern

  • Apr 2011 - Sep 2011

  Involved in the following activities at SITA’s 2nd level support workshop (Nairobi) • VISA and MasterCard network installations and migrations at various Kenyan banks. • Component level repairs in the workshop on various IT hardware equipment. • Planning and effecting high availability designs for VSATs, Routers, Switches, ISP links etc. • Commissioning and decommissioning of hardware equipment e.g. servers, routers, switches, UPS systems, Storage systems etc. • Configuring different network devices e.g. DTU modems, routers, switches, iDirect modems, using firebird spectrum analyzers etc. • VSAT Installations for major banks, airlines and embassies: configuring iDirect modems, mounting antennas, setting RF uplink frequencies, fine tuning and satellite cross polarization, network cable termination, configuring DTU modems. • Project documentation and progress report writing.