Experience

LABS196

• United States
• Internet Publishing
• 1 - 100 Employee

• Business Development Associate

  • Jul 2022 - Present

  Sugar Land, Texas, United States

• Head Of Operations

  • Jan 2020 - Oct 2022

  Sugar Land, Texas, United States



EDGE196

• United States
• Investment Management
• 1 - 100 Employee

• Operations Manager

  • 2018 - Jan 2022

  Sugar Land, Texas, United States Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology solutions throughout the organization Manage contracts and relations with customers, vendors, partners and other… Show more Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology solutions throughout the organization Manage contracts and relations with customers, vendors, partners and other stakeholders Evaluate risk and lead quality assurance efforts Oversee expenses and budgeting to help the organization optimize costs and benefits Mentor and motivate teams to achieve productivity and engagement Report on operational performance and suggest improvements Show less



Freelance

• Consultant

  • Feb 2016 - Aug 2020

  Katy, Texas, United States Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology solutions throughout the organization Manage contracts and relations with customers, vendors, partners and other… Show more Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology solutions throughout the organization Manage contracts and relations with customers, vendors, partners and other stakeholders Evaluate risk and lead quality assurance efforts Oversee expenses and budgeting to help the organization optimize costs and benefits Mentor and motivate teams to achieve productivity and engagement Report on operational performance and suggest improvements Show less



Days Inn Hotel & Suites

• Jordan
• Hospitality
• 200 - 300 Employee

• General Manager

  • Nov 2014 - Feb 2016

  333 N IH-35 Cotulla Texas GM Duties, Front Desk Manager, Accounts Payable, Payroll



Emmanuel Print and Copy

• General Manager

  • May 2012 - Feb 2016

  Laredo, Texas Area GM Duties, Production Manager, Graphic Designer