Recursos Humanos

• Jun 2023 - Present

SR HR Generalist / Recruiter

• Apr 2022 - Jun 2023

This position involves providing comprehensive HR assistance, including tracking shift hours and generating payroll reports for a global workforce of 60+ employees. It also includes managing online training programs, assisting with recruitment for US administrative and health positions, and supporting the Senior HR Generalist with various tasks and reports. Compliance with regulations and maintaining professionalism are essential. This position involves providing comprehensive HR assistance, including tracking shift hours and generating payroll reports for a global workforce of 60+ employees. It also includes managing online training programs, assisting with recruitment for US administrative and health positions, and supporting the Senior HR Generalist with various tasks and reports. Compliance with regulations and maintaining professionalism are essential.

Team Leader/Human resourses assitant

• Apr 2016 - Dec 2017

Supervised a staff of up to 35 employees, produced daily productivity reports outlining sales and levels of customer satisfaction, interviewed potential new employees and participating in hiring decisions, interpreted for Spanish-speaking employees and customers, selected outstanding employees for special recognition, communicated performance standards to Team Members, resolved employee performance issues, trained new employees to meet sales and hospitality standards, exceeded restaurant cleanliness standards, maintained a respectful and positive work environment while providing employees with direction and feedback, reached sales goals, ensured accuracy of recipes and customer orders, resolved customer complaints to ensure guest satisfaction, and oversaw execution of proper cash handling procedures Show less

Team Member

• Dec 2015 - Apr 2016

Took customer orders, exceeding speed and sales goals while maintaining excellent customer service, ensured cleanliness of work station, restocked condiments and other food and beverage items, executed proper cash handling procedures, monitored guest satisfaction, and ensured cleanliness of the dining room.

Compliance Manager

• Oct 2014 - Mar 2015

Supervised 30 staff across four shifts to ensure compliance with both company policy and applicable laws/regulations. Organized staff and assigned duties in order to efficiently manage resources. Planned communication and training programs to facilitate employees’ understanding of their roles in compliance. Learned each individual’s medical and psychological background in order to provide specialized care. Produced reports for the senior executive team, highlighting areas of potential risk to the company. Ensured that staff understood and complied with all laws and regulations, including strict enforcement of Health Insurance Portability and Accountability Act (HIPAA) rules. Responded to emergencies during non-working hours. Inspected, maintained, and repaired adaptive equipment in addition to filing equipment conditions reports and performing follow-up tests. Show less

Direct Support Specialist

• Oct 2013 - Oct 2014

Facilitated development of community support for persons with intellectual disabilities and assured that individuals were fully integrated into the community through employment, volunteering, or participating in community activities. Assisted individuals in setting and achieving their own goals, such as hygiene routine, life routine, safety & security, and socialization in their homes. Continuously monitored the activities and well-being of individuals, and completed multiple layers of reports throughout the shift. Accompanied individuals to medical and dental appointments, as well as working with them to maintain or improve their nutrition, health and wellness. Assisted with office duties as needed. Show less