Alba de Francisco

Customer Support Specialist at Bannerwise
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Contact Information
us****@****om
(386) 825-5501
Location
Haarlem, North Holland, Netherlands, NL
Languages
  • Spanish Native or bilingual proficiency
  • Basque Native or bilingual proficiency
  • English Full professional proficiency
  • Dutch Elementary proficiency
  • Francés Elementary proficiency
Skills

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Credentials

  • Certificado International House de Profesor de Español
    International House Barcelona
    Feb, 2016
    - Nov, 2024
  • Introduction to Spanish Didactic as a foreign language
    University of Deusto
    Nov, 2013
    - Nov, 2024
  • French A2 CEFR - Escuela Oficial de Idiomas
    Escuela Oficial de Idiomas
    Oct, 2012
    - Nov, 2024
  • German A2 CEFR - Internationales Studienzentrum Studienbegleitung
    Goethe University
    Feb, 2011
    - Nov, 2024

Experience

  • Bannerwise
    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Customer Support Specialist
      • Jan 2020 - Present

  • Virtuagym
    • Netherlands
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Senior B2B Consultant
      • Jun 2018 - Jan 2020

      Besides being a consultant making clients successful I have a wide range of other responsibilities such as onboarding new clients and creating onboarding content (webinars/articles), translating (Spanish-English / English-Spanish), upselling and various marketing activities.

    • Client Success Consultant
      • Sep 2016 - May 2018

Education

  • The Goethe University Frankfurt
  • Universidad del País Vasco/Euskal Herriko Unibertsitatea
    English philology, English Language and Literature/Letters

Community

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