Experience

Press Data Ltd

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Head Of Client Services

  • Jan 2016 - Present

  In this role, I lead a team of high performing Client Services Managers who are responsible for delivering summaries of key media coverage and editorial content for Press Data's client base. - Manage key client accounts spanning multiple industries from FTSE100 companies to major public sector bodies. - Prioritise team workloads while working to tight deadlines and meeting client demands - Lead cross-team collaboration for new client on-boarding to ensure smooth and timely set up… Show more In this role, I lead a team of high performing Client Services Managers who are responsible for delivering summaries of key media coverage and editorial content for Press Data's client base. - Manage key client accounts spanning multiple industries from FTSE100 companies to major public sector bodies. - Prioritise team workloads while working to tight deadlines and meeting client demands - Lead cross-team collaboration for new client on-boarding to ensure smooth and timely set up of new clients and integration into team workflows. - Implemented a number of processes in the Client Services team to improve team functions and encourage continual improvement within the team. - Report to senior management and members of the board on team progress and achievements.

• Media Team Manager (Night Shift)

  • Jun 2011 - Jan 2016

  On moving to night shift I led a team of media monitoring specialists who were responsible for delivering summaries of relevant media content and editorial stories for key clients.

• Client Delivery Manager

  • Mar 2008 - Jun 2011

  Internal promotion with additional responsibilities including: - Managing client accounts - Setting up new client summary formats

• Senior Media Monitoring Assistant

  • Oct 2005 - Mar 2008

  Internal promotion with additional responsibilities including: - Training new members of staff - Writing editorial content for key clients

• Media Monitoring Assistant

  • Oct 2003 - Oct 2005

  Main responsibilities included: - Analysing news content - Sending relevant articles to clients - Writing news stories for client websites



Poppyscotland

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• PR & Marketing Officer (Voluntary)

  • Oct 2007 - Dec 2011

  This was a voluntary, ad-hoc position with responsibilities including copy writing for both internal and external communications, and liaising with other charities on cross promotional activities. This was a voluntary, ad-hoc position with responsibilities including copy writing for both internal and external communications, and liaising with other charities on cross promotional activities.