Ahmed Lashin

Senior Technical Support Engineer at DigiNation
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA

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Bio

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Credentials

  • OpenText RightFax
    OpenText
    Feb, 2021
    - Oct, 2024
  • OnBase Installation
    Hyland
    Dec, 2016
    - Oct, 2024
  • OnBase Workflow
    Hyland
    Dec, 2016
    - Oct, 2024
  • Citrix Certified Associate - Virtualization (CCA - V)
    Citrix
    Mar, 2021
    - Oct, 2024

Experience

    • Czechia
    • Advertising Services
    • 1 - 100 Employee
    • Senior Technical Support Engineer
      • Jun 2019 - Present

      Provide first-level application support to customers by troubleshooting operational issues and developing/implementing appropriate fixes to existing solutions and enabling continued usage. Provide first-level application support to customers by troubleshooting operational issues and developing/implementing appropriate fixes to existing solutions and enabling continued usage.

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • OnBase System Administrator
      • Oct 2016 - Jun 2019

      Provide implementation, maintenance and first-level support for the OnBase suite of products & customers, and build reports leveraging the Hyland Report Services and reporting dashboards. Provide implementation, maintenance and first-level support for the OnBase suite of products & customers, and build reports leveraging the Hyland Report Services and reporting dashboards.

    • Saudi Arabia
    • IT Services and IT Consulting
    • Frontend Web Developer
      • Jan 2015 - Mar 2016

      Design & develop Joomla templates, components, and modules. Design & develop Joomla templates, components, and modules.

Education

  • Helwan University Cairo
    Bachelor's degree, Computer Science
    2007 - 2012

Community

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