Alan V.

Coordenador de Infraestrutura e Telecom at Ceptis
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Brazil, BR
Languages
  • Inglês Full professional proficiency
  • Francês Professional working proficiency

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Antonio Gomes

Trabalhei com Alan durante muitos anos e em todas as nossas interações sempre percebi uma atenção muito grande em fazer o melhor para a empresa. Sendo nos últimos anos realizando seu trabalho pela ótica de gestão e delegando com eficiência para seu time. Nossos contatos, que por natureza da minha empresa foram relacionados à Cyber Security, sempre foram pautados em critérios de altíssimo nível, profissionalismo e ética.

LinkedIn User

Alan Vieira se mostrou competente para liderar sua equipe durante anos e manteve um excelente trabalho de gestão em frente a pandemia. Uma pessoa de fácil acesso, paciente e sempre cuidadoso com sua equipe. Vasta experiência em gestão de pessoas como também no âmbito técnico. Se mostrou proativo e eficiente em todos os projetos que acompanhei ou participei.

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Credentials

  • Cyber Security Foundation
    CertiProf
    Apr, 2021
    - Nov, 2024
  • GDPR - Regulamento Geral de Proteção de Dados: Formação Básica
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • edX Certificado Verificado para Exercising Leadership: Foundational Principles
    edX
    Mar, 2021
    - Nov, 2024
  • ISO/IEC 27001:2013 FOUNDATION
    CertiProf
    Feb, 2021
    - Nov, 2024
  • Product Owner
    www.scrum.as
    Jan, 2021
    - Nov, 2024
  • Certificação White Belt Lean Six-Sigma
    Escola EDTI
    Sep, 2018
    - Nov, 2024
  • Gestão de Projetos PMBOK
    P-LAB
    Dec, 2013
    - Nov, 2024
  • Microsoft SQL Server
    Microsoft
    Dec, 2005
    - Nov, 2024

Experience

    • Brazil
    • Security Systems Services
    • 100 - 200 Employee
    • Coordenador de Infraestrutura e Telecom
      • May 2021 - Present

      Responsável por toda a infraestrutura de TI corporativa, datacenter, serviços de rede física, wireless, link de dados e voz em soluções on-premise e cloud. Como gerente de projetos, lidero iniciativas globais de segurança da informação, envolvendo soluções de endpoint e de borda de perímetro, além de implementar políticas e regras em nuvem. Trabalho com equipes internacionais, entregando soluções padronizadas globalmente. Experiência em administração de ambientes de virtualização, incluindo backups e replicação de dados em clusters, seja no mesmo site ou entre diferentes locais, tanto on-premise quanto em cloud. Atuo na sustentação e gerência de operações, além da gestão de resposta a incidentes. Crio indicadores da equipe e melhoro os procedimentos internos de TI. Gerencio o budget de infraestrutura de TI, planejando os recursos necessários para as operações Show less

    • Brazil
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Coordenador de Infraestrutura e Telecom
      • Jul 2012 - Dec 2020

      Responsible for the infrastructure of 2 factories, 2 offices (SP, RJ), 1 DC and 89 stores in Brazil and 3 in France. IT budget management (OPEX / CAPEX). Direct team leadership.- Unified 3 Datacenters, distributed in 3 different sites, managing various contracts, scopes, differentiated SLA's and governance, as well as organizing the infrastructure team, integrating teams of applications and key users, defining the migration strategy and increasing the use of virtualization of environments. As a result, I highlight: the 25% to 75% increase in virtualized environments and an initial 30% reduction in estimated costs.- I Led the infrastructure project for the implementation of ERP JDE 9.x, evaluating technologies in HW / SW, managing internal teams and integrating them with teams of consultants and managing the adequacy of distributed infrastructure.- Managed the Service Desk Unification project, to improve service to users, identifying needs, evaluating products and services in the market. Reduced costs, improved service performance, and process synergy.- I Led the Infrastructure Refresh project in cloud azure, with high investments in millions. I conducted standardization of environments, adaptation and unification of telecom contracts, improved the index of sites with a contingency from 25% to 95% availability and continuity of run the business operations.- Conducted a security project with partners such as Checkpoint, McAfee, Ironport, Microsot, designed and implemented information security policy and code of conduct, as well as the dissemination and training and awareness of users, ensuring the security of information and data center and data end users.- Participated in the LGPD project in the mapping of IT processes.- I worked on several projects, as an infrastructure advisor, among them, licensing and dimensioning of factory automation services with the Schneider project. Show less

    • Coordenador de suporte de TI
      • Jul 2004 - Dec 2012

      - Responsible for the Infrastructure Integration project to control all IT-related project activities in the construction and maintenance of the cosmetics factory in Japeri-RJ - Responsible for monitoring the tasks performed in all administrative offices of the company that were performed by employees of the technical support, defined scale, priority, monitoring of mandatory care, identification of recurrent cases and action plan for definitive resolution. - Coordination of service desk, services and field services, managing service levels and performance evaluation. Looking for new solutions to accompany the constant growth of the company together with the business units ensuring the best operation and solutions in the IT market. - As a DBA certified by Microsoft in SQL Server, I implemented necessary improvements in database architecture, providing performance and total availability of data to use the ERP in its best performance. - Implementation of Checkpoint's first UTM-1 in Latin America, internal and external recognition in the media. Show less

    • Analista de suporte de TI
      • Jul 2001 - Jun 2004

      - Implemented the necessary infrastructure for ERP JDE dwards (hardware / software / architecture / telecom). - Implemented Checkpoint's Firewall IP120. - Restructured the entire data and voice network, LAN and WAN, to support all servers, desktops, printers, IP cameras, with centralized protections managed by McAfee ePo, organized and managed all DNS, DHCP and Active Directory. - Controlled the service of level calls according to requests received through the call management system. Performed internal and external support to corporate users, Deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company. Management of Windows Server NT and 2000 servers (Active Directory, DHCP, DNS, File Server, Terminal Service, Antivirus, Printer Server). Show less

    • Mexico
    • Telecommunications
    • 1 - 100 Employee
    • Analista de Suporte / Client Analyst
      • Oct 2000 - Jul 2001

      Performed internal and external support to corporate users, deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company. Management of Windows Server NT and 2000 servers (Active Directory, DHCP, DNS, File Server, Terminal Service, Antivirus, Printer Server). Performed internal and external support to corporate users, deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company. Management of Windows Server NT and 2000 servers (Active Directory, DHCP, DNS, File Server, Terminal Service, Antivirus, Printer Server).

    • Germany
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Trainee
      • Oct 1999 - Feb 2001

      Performed internal and external support to corporate users, Deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company. Performed internal and external support to corporate users, Deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company.

    • Civil Engineering
    • 100 - 200 Employee
    • Helpdesk
      • May 1998 - Sep 1999

      Performed internal and external support to corporate users, Deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company. Performed internal and external support to corporate users, Deployment of workstations on a large scale, support in the documentation of the entire IT structure of the company.

Education

  • Instituto Infnet
    Master of Business Administration - MBA, Governança em TI / COBIT / ITIL / PMP
    2018 - 2020
  • Cefet/RJ - Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
    MBA, Gerenciamento de Projetos
    2006 - 2008
  • UFF - Universidade Federal Fluminense
    Pós Graduação, Informática
    2001 - 2002
  • FAMATH - Faculdades Integradas Maria Thereza
    Processamento de Dados, Tecnologia da Informação
    1998 - 2001

Community

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