Assistant General Manager

• Oct 2021 - Present

Director Of Food And Beverage

• Jul 2019 - Feb 2022

General Manager/Controller

• Aug 2017 - Aug 2019

• Responsible for scheduling and payroll • Responsible for hiring and onboarding • Created/updated training manuals for all Front of House Staff • Assisted with day to day accounting and bill pay • Proficient in Aloha (configuration center and insight), Gusto, Deputy, Bill.com, and OpenTable • Responsible for keeping the POS system up to date • Managed the budget • Responsible for day to day website, and social media sites are updated with correct hours, menus, etc. • Responsible for scheduling and payroll • Responsible for hiring and onboarding • Created/updated training manuals for all Front of House Staff • Assisted with day to day accounting and bill pay • Proficient in Aloha (configuration center and insight), Gusto, Deputy, Bill.com, and OpenTable • Responsible for keeping the POS system up to date • Managed the budget • Responsible for day to day website, and social media sites are updated with correct hours, menus, etc.

Gessner Restaurant Manager

• Oct 2013 - Aug 2017

• Responsible for scheduling and payroll • Responsible for hiring and creating/updating training manuals • Implemented new Aloha POS system • Proficient in Heath, Birchstreet, SMSHost, SMSTouch, Aloha (configuration center and insight), Timesaver, and OpenTable • Responsible for day to day operations in five of the Food and Beverage outlets • Responsible for keeping the POS system up to date • Responsible for formatting and updating new menus • Responsible for monthly inventory Show less

Assistant Manager

• Sep 2012 - Oct 2013

Responsible for scheduling, recruiting, and training of associates Responsible for daily inventory, labor, and sales Opening management team for 2 new Panera locations Responsible for ordering inventory Responsible for food ordering and food budget management Responsible for ensuring all employees adhere to company policy and providing feedback and direction Responsible for cash handling during all shifts Responsible for coordinating all store positions during shift Responsible for scheduling, recruiting, and training of associates Responsible for daily inventory, labor, and sales Opening management team for 2 new Panera locations Responsible for ordering inventory Responsible for food ordering and food budget management Responsible for ensuring all employees adhere to company policy and providing feedback and direction Responsible for cash handling during all shifts Responsible for coordinating all store positions during shift

Server/Cocktail Server

• Jan 2012 - Sep 2012

Maximizing sales through product knowledge, guided selling techniques and stellar customer service. Maintaining cleanliness of restaurant and service areas and ensure work area is orderly and properly stocked. Developing and maintaining positive communication and teamwork with all co-workers and supervisors. Maximizing sales through product knowledge, guided selling techniques and stellar customer service. Maintaining cleanliness of restaurant and service areas and ensure work area is orderly and properly stocked. Developing and maintaining positive communication and teamwork with all co-workers and supervisors.