Alan Koch

Senior Systems Engineer at PDC
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Government Administration
    • 300 - 400 Employee
    • Senior Systems Engineer
      • Sep 2002 - Present

      This position is responsible for system administration and management of server computers, network and storage platforms and was the lead server administrator for the infrastructure support services team. The duties included maintaining large or complex computer systems, and serving in a project lead capacity on specialized information systems projects This position is responsible for system administration and management of server computers, network and storage platforms and was the lead server administrator for the infrastructure support services team. The duties included maintaining large or complex computer systems, and serving in a project lead capacity on specialized information systems projects

    • Consumer Services
    • 1 - 100 Employee
    • Senior Network Engineer
      • May 2000 - Jul 2002

      Configured, installed, and maintained approximately 25 servers. These servers were primarily Compaq Proliant hardware. The software included a mixture of NT 4.0 and Windows 2000. Other software included was Exchange Server, SQL Server, Oracle, ISA Server, Proxy Server 2.0, and custom applications Configured, installed, and maintained approximately 25 servers. These servers were primarily Compaq Proliant hardware. The software included a mixture of NT 4.0 and Windows 2000. Other software included was Exchange Server, SQL Server, Oracle, ISA Server, Proxy Server 2.0, and custom applications

    • Systems Engineer
      • Jul 1999 - May 2000

      Designed, documented, project managed, and installed LANs for customers, which included servers, desktop PCs, email servers, and Internet connectivity. Provided customer support and troubleshooting on networked server systems and PCs and networking infrastructure. Designed, documented, project managed, and installed LANs for customers, which included servers, desktop PCs, email servers, and Internet connectivity. Provided customer support and troubleshooting on networked server systems and PCs and networking infrastructure.

  • CTR Business Systems, INC
    • Portland, Oregon Area
    • Systems Engineer | Customer Service Engineer
      • Feb 1980 - Jul 1999

      Provided customer service for 19 years in the following areas: •Local and wide area network support—configured and installed networked servers and PCs, upgraded systems, troubleshot network servers and connectivity issues. •Provided operating system installation, application software installation, and hardware device installation on servers and PCs. •Configured Exchange Server email and Proxy Server and connected to the Internet. •Diagnosed and repaired PC systems including IBM, Compaq, HP, & clones. Repaired peripherals and printers. Supported customers’ needs in the field, in the shop, and via telephone. •Provided desktop support onsite for ~3 years at Freightliner Corp. This included Microsoft applications, mainframe emulation programs, network printing support, and troubleshooting network connectivity issues. •Provided NT 4.0 administration support for the dealer WAN at Freightliner Corp. for 3 months. •Provided Novell Helpdesk services at Hewlett Packard for 3 months.

    • Field Radio Repairman
      • Jul 1972 - Jul 1975

      •Maintained and repaired the unit’s communication equipment which included FM, AM, and SSB transceivers, teletypes, and direction finding equipment. Received a nuts and bolts view of electronic service work. Attained the rank of Specialist 5 (E-5). Held a top-secret clearance. •Maintained and repaired the unit’s communication equipment which included FM, AM, and SSB transceivers, teletypes, and direction finding equipment. Received a nuts and bolts view of electronic service work. Attained the rank of Specialist 5 (E-5). Held a top-secret clearance.

Education

  • LeTourneau University
    Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician

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