Experience

Bolo Live

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Manager Content Operation

  • Feb 2022 - Present

  1.) Conceptualized content IPs and partnerships to drive the adoption of Livestream.2.) Interacted closely with and contributes to the corporate marketing team, property departments, agencies, and media in the planning, proofreading, implementation, and execution of all marketing-related events and programs.3.)Designed content management strategies, which enabled us to drive end-to-end management from creation to delivery of our in-app content.4.)Proactively communicated with internal stakeholders in cross-functional meetings, highlighting operational risks and flagging concerns.5.)Conducted content audits and used findings to develop recommendations to improve content creation/operations.



BIGO

• Mexico
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager of Operations- IMO(India)

  • Apr 2021 - Feb 2022

• Operations Manager- BIGO

  • Apr 2020 - Apr 2021

  1.) Lead the operations of south Asian Countries i.e India, Bangladesh, Nepal & Sri Lanka. 2.) Managed the Broadcasters based South Asian Countries.3.) Provided technology and creative solutions that help channels, broadcasters, content rights holders and brand owners to reach and engage with each other and their audiences in traditional and new ways. 4.) Made marketing campaigns to reach the target audience.5.) Managed digital marketing platforms for e.g Facebook, Instagram, Twitter, blogs, etc.6.) Worked with the team to develop marketing and PR campaign recommendations (Social, Digital and traditional), including idea development/presentation, and planning/managing execution of the agreed-upon plan. Fully understand project budgets and effectively manage costs within scope adhering to internal guidelines7.) Interacted closely with and contributes to the corporate marketing team, property departments, agencies, and media in the planning, proofreading, implementation, and execution of all marketing-related events and programs.8.) Communicated for future advertising needs for production and the execution of all print, broadcast, and internet campaigns. a.) Monitored and communicates marketing information relative to competitors. b.)Monitored and maintains timely responses to all forms of guest feedback, including surveys, mail and social media.9.) Content Management: Able to drive end-to-end management from creation to delivery of our in-app content a.)Cross-collaborate with the marketing teams to streamline workflow, improving efficiency and quality. b.) Conduct content audits and use findings to develop recommendations to improve the content creation/operations. c.) Maintain daily news tracking and reporting.10.) Crisis Management11.) Trainer- Train internal team and content team about operations.

• Operational Specialist

  • Jul 2018 - Apr 2020

  1.) Responsible for Bigo Live day-to-day operations, understanding live-streaming business & competition in market, using Data Analysis & Product Strategy to determine Content Operations directions.2.) Responsible for all operations strategy & execution, able to work with data to improve operations efficiency and operations diversity. Was able to effectively analyse and categorise streaming content and streamers, thus run operations more effectively3.) Recruited and managed streaming talents.4.) Able to identify hot topics in the country to capture on our streaming platform5.) Understood market needs & demands, able to feed the market with most trendy topics through community knowledge and BD. Able to deliver and execute with excellence.



PROMPT PACKWAYS

• India
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Assistant Sales Manager

  • Sep 2016 - Mar 2018

  1.)Coordinate daily customer service operations (e.g. sales processes, orders and payments) and track the progress of weekly, monthly, quarterly and annual objectives .2.) Completion of whole sales process i.e from Pre Sales-->Sales -- >After Sales service Whole market analysis with Secondary Market research for product, existing client and any new organization. 3.) Establish and maintain contacts with heads / key people at various levels, major end users and project/ maintenance team of the companies. 4.)Supervise product installation on job sites and ensure that product installation & service is performed in a manner that enhances the brand image of the Indian products. 5.)Monitor and maintain store inventory and follow up of payments



Arya Omnitalk Wireless Solutions Private Limited

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Management Trainee

  • Jun 2016 - Jul 2016

  1.) Creating marketing Leads. 2.) B2B Marketing &Sales. 3.) Sales Promotion 1.) Creating marketing Leads. 2.) B2B Marketing &Sales. 3.) Sales Promotion



IBM Global Process Services

• Practionar

  • Sep 2014 - Jun 2015

  1.)Working with customers/employees to identify computer problemsand advising on the solutions.2.)Logging and keeping records of customer/employee queries.3.)Analysing call logs to spot common trends & underlying problems.4.)Updating self-help documents so customers/employees can try to fix themselves.5.) Testing & fixing faulty equipment. 1.)Working with customers/employees to identify computer problemsand advising on the solutions.2.)Logging and keeping records of customer/employee queries.3.)Analysing call logs to spot common trends & underlying problems.4.)Updating self-help documents so customers/employees can try to fix themselves.5.) Testing & fixing faulty equipment.