Alan Faingold, EdD
Founder • Academic Editor of Dissertations and Proposals, Communication Coaching, Customer Service at Customer Loyalty Concepts Coaching- Claim this Profile
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Bio
Murdell McFarlin
Alan Faingold is an authentic, experienced, highly-skilled, successful professional customer service coach, trainer, advisor, and teaching consultant. Alan is a generous professional who shares information and business management practices that get results for his clients. Alan's effective people skills consistently help his clients improve customer services. Alan's expertise translates into larger profits for clients. Alan knows how to treat people. Alan is honest, trustworthy, and committed to helping clients achieve their business goals. I highly recommend Alan to business managers, operators, and owners looking to improve customer service. Alan's work leads to greater financial yields and builds stellar business reputations for his clients from generation to generation. I highly recommend Alan Faingold with pride and confidence in his ability to 'successfully deliver what he offers his clients'.
Dr. Ileana Wilson Ed.D
Alan was phenomenal, patient, and diligent with my project goals and what I wanted to achieve. I would highly recommend him to any other students.
Jesse W. Robinson, Jr., Ed.D
Alan is truly an amazing individual! I am a doctoral student writing my proposal, and I needed an editor. Alan came highly recommended and did not disappoint. Not only did he edit my proposal, but he also spent 2 hours on the telephone with me going over one of my dissertation committee member's comments. We developed a list of words and phrases that were common mistakes in my proposal so I can avoid them in the future. He shared the story of his doctoral journey with all its trials and tribulations. I have also read his book, "We Are All Customers!", and I highly recommended it to everyone. His book gives a unique perspective on customer service from the customer's, frontline worker's, supervisor's, and executive leader's point of view. If you need an editor or want to learn about customer service, connect with Alan!
Murdell McFarlin
Alan Faingold is an authentic, experienced, highly-skilled, successful professional customer service coach, trainer, advisor, and teaching consultant. Alan is a generous professional who shares information and business management practices that get results for his clients. Alan's effective people skills consistently help his clients improve customer services. Alan's expertise translates into larger profits for clients. Alan knows how to treat people. Alan is honest, trustworthy, and committed to helping clients achieve their business goals. I highly recommend Alan to business managers, operators, and owners looking to improve customer service. Alan's work leads to greater financial yields and builds stellar business reputations for his clients from generation to generation. I highly recommend Alan Faingold with pride and confidence in his ability to 'successfully deliver what he offers his clients'.
Dr. Ileana Wilson Ed.D
Alan was phenomenal, patient, and diligent with my project goals and what I wanted to achieve. I would highly recommend him to any other students.
Jesse W. Robinson, Jr., Ed.D
Alan is truly an amazing individual! I am a doctoral student writing my proposal, and I needed an editor. Alan came highly recommended and did not disappoint. Not only did he edit my proposal, but he also spent 2 hours on the telephone with me going over one of my dissertation committee member's comments. We developed a list of words and phrases that were common mistakes in my proposal so I can avoid them in the future. He shared the story of his doctoral journey with all its trials and tribulations. I have also read his book, "We Are All Customers!", and I highly recommended it to everyone. His book gives a unique perspective on customer service from the customer's, frontline worker's, supervisor's, and executive leader's point of view. If you need an editor or want to learn about customer service, connect with Alan!
Murdell McFarlin
Alan Faingold is an authentic, experienced, highly-skilled, successful professional customer service coach, trainer, advisor, and teaching consultant. Alan is a generous professional who shares information and business management practices that get results for his clients. Alan's effective people skills consistently help his clients improve customer services. Alan's expertise translates into larger profits for clients. Alan knows how to treat people. Alan is honest, trustworthy, and committed to helping clients achieve their business goals. I highly recommend Alan to business managers, operators, and owners looking to improve customer service. Alan's work leads to greater financial yields and builds stellar business reputations for his clients from generation to generation. I highly recommend Alan Faingold with pride and confidence in his ability to 'successfully deliver what he offers his clients'.
Dr. Ileana Wilson Ed.D
Alan was phenomenal, patient, and diligent with my project goals and what I wanted to achieve. I would highly recommend him to any other students.
Jesse W. Robinson, Jr., Ed.D
Alan is truly an amazing individual! I am a doctoral student writing my proposal, and I needed an editor. Alan came highly recommended and did not disappoint. Not only did he edit my proposal, but he also spent 2 hours on the telephone with me going over one of my dissertation committee member's comments. We developed a list of words and phrases that were common mistakes in my proposal so I can avoid them in the future. He shared the story of his doctoral journey with all its trials and tribulations. I have also read his book, "We Are All Customers!", and I highly recommended it to everyone. His book gives a unique perspective on customer service from the customer's, frontline worker's, supervisor's, and executive leader's point of view. If you need an editor or want to learn about customer service, connect with Alan!
Murdell McFarlin
Alan Faingold is an authentic, experienced, highly-skilled, successful professional customer service coach, trainer, advisor, and teaching consultant. Alan is a generous professional who shares information and business management practices that get results for his clients. Alan's effective people skills consistently help his clients improve customer services. Alan's expertise translates into larger profits for clients. Alan knows how to treat people. Alan is honest, trustworthy, and committed to helping clients achieve their business goals. I highly recommend Alan to business managers, operators, and owners looking to improve customer service. Alan's work leads to greater financial yields and builds stellar business reputations for his clients from generation to generation. I highly recommend Alan Faingold with pride and confidence in his ability to 'successfully deliver what he offers his clients'.
Dr. Ileana Wilson Ed.D
Alan was phenomenal, patient, and diligent with my project goals and what I wanted to achieve. I would highly recommend him to any other students.
Jesse W. Robinson, Jr., Ed.D
Alan is truly an amazing individual! I am a doctoral student writing my proposal, and I needed an editor. Alan came highly recommended and did not disappoint. Not only did he edit my proposal, but he also spent 2 hours on the telephone with me going over one of my dissertation committee member's comments. We developed a list of words and phrases that were common mistakes in my proposal so I can avoid them in the future. He shared the story of his doctoral journey with all its trials and tribulations. I have also read his book, "We Are All Customers!", and I highly recommended it to everyone. His book gives a unique perspective on customer service from the customer's, frontline worker's, supervisor's, and executive leader's point of view. If you need an editor or want to learn about customer service, connect with Alan!
Credentials
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Learning Google AdSense
LinkedInOct, 2020- Sep, 2024 -
Marketing on LinkedIn: The Sophisticated Marketer's Guide
LinkedInOct, 2020- Sep, 2024
Experience
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Customer Loyalty Concepts Coaching
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United States
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Business Consulting and Services
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1 - 100 Employee
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Founder • Academic Editor of Dissertations and Proposals, Communication Coaching, Customer Service
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Nov 2019 - Present
⭐ TIMELY COMPLETION AND AFFORDABLE RATE: I Work with Doctoral Students to help them gain approval for their proposals and publish their dissertations by editing and formatting content, and ensuring accuracy and correctness of APA citations and references. I have coached and assisted more than 30 Doctoral Candidates at multiple universities to meet school requirements and receive their degrees. ⭐ SERVICES I PROVIDE: Substantive Editing and FormattingSubstantive editing is the most time-consuming and the most valuable for you as a degree-seeking higher education student. Substantive editing involves improving logic and clarity, correcting misspellings, grammar, problems with subject-verb agreement, incorrect verb tense, correcting omitted or repeated words, replacing passive voice with active voice, and addressing larger problems of structure and organization. Formatting an academic manuscript requires all text, headings, and tables in the document to meet the standards of APA or other manuscript styles, and adhere to the style expectations of your university. This includes verifying the accuracy of all in-text citations, references, and DOI numbers before publishing.⭐ WHAT OTHERS SAY:“Alan was phenomenal, patient, and diligent with my project goals and what I wanted to achieve. I would highly recommend him to any other students.”Dr. Ileana Wilson, EdD“Alan Faingold is authentic, experienced, and highly skilled. He is honest, trustworthy, and committed to helping his clients succeed. He helped me until my dissertation was 100% approved and prepared to publish so I could receive my Doctorate Degree. Alan knows how to treat people. His effective editing skills consistently helped me improve my dissertation so I could graduate sooner than without help.”Murdell McFarlin, EdD⭐ GET ASSISTANCE NOW:• Email: CLC@customerloyaltypro.com or alanfaingold@gmail.com• Call or Message: +1 (865) 307-4717
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Longhorn Steakhouse
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Restaurants
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700 & Above Employee
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Hospitality Manager
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Nov 2016 - Dec 2019
Lead full-service restaurants and inspired our teams to improve customer satisfaction through guest service education and operations leadership. Our management team at the Farragut location achieved 9 out of 10 KPI goals in FY 2018. Effective application of teaching philosophies mastered in adult education to create professional results-driven relationships with managers, team members, and guests. Lead full-service restaurants and inspired our teams to improve customer satisfaction through guest service education and operations leadership. Our management team at the Farragut location achieved 9 out of 10 KPI goals in FY 2018. Effective application of teaching philosophies mastered in adult education to create professional results-driven relationships with managers, team members, and guests.
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Golden Corral Corporation
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United States
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Restaurants
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700 & Above Employee
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General Manager
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Mar 2014 - Nov 2016
30% guest count increase and 28% growth in annual YOY sales. Transformed an underperforming location into one of the top growth restaurants in the Golden Corral system. Provided comprehensive staff training and improved operations management resulting in significant financial improvements. Cultivated positive company culture and built a quality team through servant leadership and a commitment to develop and empower team members. 30% guest count increase and 28% growth in annual YOY sales. Transformed an underperforming location into one of the top growth restaurants in the Golden Corral system. Provided comprehensive staff training and improved operations management resulting in significant financial improvements. Cultivated positive company culture and built a quality team through servant leadership and a commitment to develop and empower team members.
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Executive Training General Manager
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Aug 2003 - Mar 2014
Selected by the Vice President of Operations as the most outstanding Training General Manager in 2008, 2009, 2010, 2011, and 2013 out of 18 training restaurants in the company. Achieved the highest Training Manager peer score in T&K in 2013. The teaching, development, and mentorship of our people resulted in the promotion of 11 team members into management from 2010-2013. Our restaurant earned the award for the largest YOY sales increase among the 90 company restaurants in 2012. Selected by the Vice President of Operations as the most outstanding Training General Manager in 2008, 2009, 2010, 2011, and 2013 out of 18 training restaurants in the company. Achieved the highest Training Manager peer score in T&K in 2013. The teaching, development, and mentorship of our people resulted in the promotion of 11 team members into management from 2010-2013. Our restaurant earned the award for the largest YOY sales increase among the 90 company restaurants in 2012.
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Shells Seafood Restaurants
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United States
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Restaurants
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1 - 100 Employee
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Multi-Unit Director
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Apr 1996 - Aug 2003
Responsible for operations in 9 restaurants in the South Florida market. Our team increased weekly average unit volume $13,000, profitability 7.1%, and average guest counts 17% from 1997-2003. As General Manager of the St. Petersburg Beach location our team set records with a 30% increase in sales and profits as a result of service improvements and building guest loyalty. Responsible for operations in 9 restaurants in the South Florida market. Our team increased weekly average unit volume $13,000, profitability 7.1%, and average guest counts 17% from 1997-2003. As General Manager of the St. Petersburg Beach location our team set records with a 30% increase in sales and profits as a result of service improvements and building guest loyalty.
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Education
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2020 -
University of Tennessee, Knoxville
Master's Candidate, Digital Strategic Communication -
2014 - 2019
Walden University
Doctor of Education (Ed.D.), Adult Education -
2011 - 2013
Walden University
Master of Science - MS, Leader Development, Organizational Leadership -
2008 - 2011
University of Phoenix
Bachelor of Science - BS, Business Management.
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