Experience

Turning Leaf Community Support Services Inc.

• Senior Manager of Service Enhancement

  • Jan 2018 - Present

  Winnipeg, Canada Area Responsible for overseeing the Training Department, Practicum Program & Grant Opportunities GRANT OPPORTUNITIES * Identify, define and develop funding sources to support existing and planned program activities * Research funding opportunities * Lead the development, writing, and submission of grant proposals to various funding agencies. PRACTICUM DEPARTMENT * Liaise with educational institutions to recruit students for practicum * Build on a students' interests… Show more Responsible for overseeing the Training Department, Practicum Program & Grant Opportunities GRANT OPPORTUNITIES * Identify, define and develop funding sources to support existing and planned program activities * Research funding opportunities * Lead the development, writing, and submission of grant proposals to various funding agencies. PRACTICUM DEPARTMENT * Liaise with educational institutions to recruit students for practicum * Build on a students' interests and experiences for professional development * Foster employable skills with encouragement of potential retention and hiring of the individual TRAINING DEPARTMENT * Act as staff trainer in multiple topics, such as but not limited to: ~ Applied Suicide Intervention Skills Training (ASIST) ~ De-escalating Potentially Violent Situations (DPVS) ~ Adults Living with an Intellectual Disability Act (ALIDA) (formerly Vulnerable Persons Act (VPA)) Responsibilities (2018-2023) TRAINING DEPARTMENT * Build network of external trainers and learning opportunities * Track employee professional development * Liaise with IT to formulate technology strategies VOLUNTEER PROGRAM * Recruit volunteers (individual and corporate) to support our programming * Retain volunteers through motivation, encouragement and rewards programming * Build community and networking through volunteerism

• Volunteer & Training Manager

  • May 2016 - Jan 2018

  * Develop volunteer policies and handbook * Develop volunteer program (recruiting volunteers, implementing schedules etc.) * Working with Volgistics database * Act as a staff trainer, when certified * Record and track all staff trainings, including training needs * Recruit attendance for all offered trainings * Develop training strategies, training programs * Schedule outsourced external trainings and workshops for the staff base * Work alongside the Office Manager… Show more * Develop volunteer policies and handbook * Develop volunteer program (recruiting volunteers, implementing schedules etc.) * Working with Volgistics database * Act as a staff trainer, when certified * Record and track all staff trainings, including training needs * Recruit attendance for all offered trainings * Develop training strategies, training programs * Schedule outsourced external trainings and workshops for the staff base * Work alongside the Office Manager to ensure all staff files are up to date

• Community Support Case Manager

  • Mar 2013 - May 2016

  Turning Leaf Community Support Services Inc. (TLCSS) • Act as a community advocate and liaison for the agency and for the funding agent • Conduct interviews and assist in hiring and orientating new staff • Maintain strong communication with staff, supervisors and collaterals • Provide crisis assistance when needed and assist in referrals to appropriate services • Responsible for staff evaluations • Advocate for clients’ in areas of life skills, counseling, transitions, additions and the like • Assisted in conducting and… Show more • Act as a community advocate and liaison for the agency and for the funding agent • Conduct interviews and assist in hiring and orientating new staff • Maintain strong communication with staff, supervisors and collaterals • Provide crisis assistance when needed and assist in referrals to appropriate services • Responsible for staff evaluations • Advocate for clients’ in areas of life skills, counseling, transitions, additions and the like • Assisted in conducting and preparing reports for Independent Living Assessments (ILA's) • Act as a resource to my fellow team members



Epic Opportunites

• South Africa
• Human Resources Services
• 1 - 100 Employee

• Direct Support Professional (DSP)

  • Mar 2013 - Feb 2022

  • Working with adults living with intellectual disabilities • Encourage independence and self advocacy in community • Model and coach life skills, safety planning, and healthy living • Assist my direct report as needed and by request with more formalized tasks

• Residential Manager

  • Mar 2009 - Mar 2013

  Residential Manager - Connections Program Aug 2010-Mar 2013 • Train and support new and existing staff teams while planning for a supported individual transitioning into a new home. • Designate schedules/shifts for staff in collaboration with families. • Maintain strong communication with staff, supervisors and related external colleagues. • Act as family liaison; connect with families and individuals once a week to assist in support as well to ensure satisfaction of support… Show more Residential Manager - Connections Program Aug 2010-Mar 2013 • Train and support new and existing staff teams while planning for a supported individual transitioning into a new home. • Designate schedules/shifts for staff in collaboration with families. • Maintain strong communication with staff, supervisors and related external colleagues. • Act as family liaison; connect with families and individuals once a week to assist in support as well to ensure satisfaction of support services. • Responsible for maintaining funds designated for the department, adhering to the budget, preparing month-end documentation, and organization of all financial documentation. • Proactively research resources and events to continually support clients to achieve PATH and IPP goals. • Assist my direct report with more formalized tasks as needed and by request Residential Manager Mar 2009-Aug 2010 • Interviewed, hired and trained all new staff • Continually mentored and coached staff while assessing job performance. • Supported three men in their home and ensured home was clean, safe and organized. • Ensured all aspects of their house met with residential licensing standards. • Adhered to house budget and kept all relevant documentation current and accurate. • Assisted the men in accessing the community for pleasure or work.



Manitoba Family Services And Housing

• Canada
• Mental Health Care
• 1 - 100 Employee

• Direct Service Worker

  • Apr 2005 - Mar 2013

  • Worked with children ranging from age 5 to 17; • Worked with children living with a wide range of disabilities • Work under MGEU • Provided families with respite, support and encouragement. • Provide children with learning opportunities, administered medication, assisted with chores etc.