Experience

OpSys Australia

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Office Manager

  • Oct 2019 - Present

  Being such a varied role within a small business, this has allowed me to be adaptable and manage priorities on a day to day basis, whilst working as part of a tight-knit team. I am responsible for handling all Admin calls and emails, as well as managing the office and being Executive Assistant to the Managing Director. - Daily reconciliation of bank accounts using Xero accounting software - Accounts receivable, payable and the preparation of Payroll - Diary and email management for the Managing Director, including making travel arrangements and all calendar appointments - Coordination of internal meetings, catering arrangements and events - Minute taking and collating reports - Streamlining administrative procedures and maintaining company CRM’s - Managing allocated IT and Cyber projects - Overseeing the job allocation of tickets and outstanding jobs for the IT Helpdesk team through Autotask - Processing of orders for customers and liaising with wholesalers, vendors, partners and other external stakeholders - Day to day support of the Executive Team, IT and Cyber teams



Digital Marketing AOK

• Australia
• Advertising Services
• 1 - 100 Employee

• Office Manager

  • Jul 2018 - Jul 2019

  Responsible for the accounts of two businesses within one job role was a challenge I hadn’t expected, but I met head on. Working part time throughout this role, forced and encouraged me to prioritize my everyday tasks more efficiently. I gained a lot of experience working for an extremely busy CEO within an Admin environment, as well as experience in managing functions, events and how Admin differs within the hospitality industry. I obtained a greater understanding and respect for time management and deadlines; it enabled me to put these attributes into practice on a daily basis. - Reconciliation of bank accounts for Social Media AOK, invoicing, accounts receivable and payable using Xero accounting software - Daily management of the CEO’s diary - Phone and email management, daily task management using Insightly CRM software, general office duties - Reconciliation of bank accounts for The Duke of Brunswick Hotel, invoicing, accounts receivable and payable using Xero accounting software - Daily till reconciliation and entry of stock into the hotel POS system using H&L - Weekly, monthly and yearly reporting from H&L and Xero - Eftpos and BPoint management, banking, email management, phone enquiries and meal reservations - Function enquiries and bookings, coordination of functions with front of house staff and kitchen, updating of menus and printed advertising material using Word & Canva



Conveyancing Matters

• United Kingdom
• Legal Services

• Conveyancing Assistant

  • May 2009 - Jun 2018

  Initially hired as receptionist, working my way up through different roles throughout almost 10 years with the company. I gained a lot of knowledge of the property industry, as well as a wealth of administration experience and conveyancing expertise. - Setting up and running of files to assist the conveyancers - Attending settlements at the Lands Titles Office - Preparing client documents and financial settlement statements using specialized computer software - Liaising with financial institutions and various other parties to a property transaction - Preparing Contracts of Sale and Vendor Disclosure Statements (Form 1’s) - General office duties including a multi-line phone system and email management, invoicing, diary management, trust account management, attending and minuting team meetings and arranging client functions - Attending various seminars pertaining to conveyancing and property legislation



Rembrandt uniform solutions

• Receptionist/Personal Assistant

  • Oct 2006 - Apr 2009

  - First point of contact, reception and customer service - Banking, invoicing and accounts receivable - Ordering stock from international suppliers and processing of orders - Data entry and quotations - General office duties - First point of contact, reception and customer service - Banking, invoicing and accounts receivable - Ordering stock from international suppliers and processing of orders - Data entry and quotations - General office duties



ZERO/E.L.I. AGENCIES

• Shop and Office Assistant

  • Nov 2005 - Oct 2006

  - Customer service and sales, including returns - Ordering and receiving of stock - Phone and email enquiries - Data entry and general office duties - Customer service and sales, including returns - Ordering and receiving of stock - Phone and email enquiries - Data entry and general office duties