Alana Sanchez
Customer Service Representative at Sedona Staffing Services- Claim this Profile
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Bio
Experience
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Sedona Staffing Services
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Customer Service Representative
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Feb 2020 - Present
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Jenny Craig
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United States
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Wellness and Fitness Services
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700 & Above Employee
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JR. Sales Representative
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Jan 2017 - Feb 2020
As a Jr Sales Rep I am connecting with past clients to get them restarted on their weight loss journey. I accept incoming phone calls, E-chats, text messages, and Emails to connect with clients. On my down time I am reaching out to clients who missed their appointments, updating trackers using Microsoft Excel, calling appointments scheduled through Outlook, or responding to Email leads. As a Jr Sales Rep I am connecting with past clients to get them restarted on their weight loss journey. I accept incoming phone calls, E-chats, text messages, and Emails to connect with clients. On my down time I am reaching out to clients who missed their appointments, updating trackers using Microsoft Excel, calling appointments scheduled through Outlook, or responding to Email leads.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Oct 2015 - Feb 2018
As Barista at Starbucks my responsibility was to provide customers with excellent customer service by greeting them when they walked in, remembering their names and orders, engaging with them while they waited on their order. I also would introduce them to new coffees that they could take home to try and share with them how they could use the app to order their drinks. On my downtime I would organize our retail section or I would deep clean our bar stations to standard. As Barista at Starbucks my responsibility was to provide customers with excellent customer service by greeting them when they walked in, remembering their names and orders, engaging with them while they waited on their order. I also would introduce them to new coffees that they could take home to try and share with them how they could use the app to order their drinks. On my downtime I would organize our retail section or I would deep clean our bar stations to standard.
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Education
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MiraCosta College
N/A, Educational Leadership and Administration, General