Alana Knoppow, MSW

Manager, Volunteer Program at Arbor Hospice
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Contact Information
us****@****om
(386) 825-5501
Location
Ann Arbor, Michigan, United States, US
Skills

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5.0

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Ronald Gries

Alana is a terrific volunteer manager. I am one of her volunteers and she always has the needs of her volunteers as a priority, making herself available when we need her. She communicates regularly with us and works to provide opportunities for us to interact with other volunteers. She is a joy to work with!

Paul Ikonen, LMSW

Alana is one of the first people I go to when I have a question or am considering a new plan in regards to volunteer management. Alana is a leader, plain and simple. Decisions she makes are well thought out and meaningful, I trust her opinion because I know she cares about both the process and the outcome.

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Oct, 2024

Experience

  • Arbor Hospice
    • Ann Arbor, Michigan, United States
    • Manager, Volunteer Program
      • Sep 2016 - Present

      I am responsible for overseeing the volunteer program for Arbor Hospice, including Monroe, Washtenaw, Livingston, Lenawee, and Jackson counties. I recruit, train, and deploy numerous volunteers, who donate their time and skills to our organization. I also oversee a team of talented and exceptional Volunteer Program Coordinators. I am responsible for overseeing the volunteer program for Arbor Hospice, including Monroe, Washtenaw, Livingston, Lenawee, and Jackson counties. I recruit, train, and deploy numerous volunteers, who donate their time and skills to our organization. I also oversee a team of talented and exceptional Volunteer Program Coordinators.

  • Royal Princess Parties
    • Ann Arbor, MI
    • Owner and Character Performer
      • Jul 2017 - Nov 2022

      My company brings beloved fairy tale characters to life at children's parties and events, through music, sparkle, and fun. We create customized experiences and magical memories for children and their families. All of our character performers are professional trained singers, with superior vocal talent. My company brings beloved fairy tale characters to life at children's parties and events, through music, sparkle, and fun. We create customized experiences and magical memories for children and their families. All of our character performers are professional trained singers, with superior vocal talent.

  • Hospice of Michigan
    • Oakland County, MI
    • Coordinator, Volunteer Program and Clinical Preceptor
      • Feb 2013 - Sep 2016

      I was responsible for the coordination of 75+ volunteers throughout Oakland County, MI. I worked to ensure that our patients', families', and the organization's volunteer needs are met at all times, and that our volunteers feel valued and appreciated. I was also responsible for mentoring, precepting, and onboarding new Volunteer Program Coordinators within the organization, and designed my department's preceptor program. I was responsible for the coordination of 75+ volunteers throughout Oakland County, MI. I worked to ensure that our patients', families', and the organization's volunteer needs are met at all times, and that our volunteers feel valued and appreciated. I was also responsible for mentoring, precepting, and onboarding new Volunteer Program Coordinators within the organization, and designed my department's preceptor program.

  • Habitat for Humanity of Huron Valley
    • Ann Arbor, MI
    • ReStore Volunteer Coordinator & Marketing Associate
      • Dec 2011 - Jan 2013

      I oversaw the volunteer program as well as the marketing program for the Habitat for Humanity of Huron Valley ReStore. I oversaw the volunteer program as well as the marketing program for the Habitat for Humanity of Huron Valley ReStore.

  • Visiting Nurse Association of Southeast Michigan
    • Oak Park, MI
    • Hospice Social Work Intern
      • 2011 - 2011

  • Jewish Family Services of Washtenaw County
    • Ann Arbor, MI
    • Older Adult Services Intern
      • 2010 - 2011

  • Manpower, Inc. of SE Michigan
    • Ann Arbor, MI
    • Patient Attendant Scheduler
      • 2010 - 2011

  • Survey Sciences Group, LLC
    • Ann Arbor, MI
    • Assistant Survey Manager
      • 2008 - 2009

Education

  • University of Michigan School of Social Work
    Certificate in Advanced Clinical Dementia Practice, Clinical/Medical Social Work
    2015 - 2015
  • Michigan State University - The Eli Broad College of Business
    Professional Certificate in Human Resource Management
    2017 - 2017
  • University of Michigan School of Social Work
    Master of Social Work (MSW), Management of Human Services, Aging in Families & Society, Interpersonal Practice
    2010 - 2011
  • University of Michigan
    Bachelor of Arts (BA), Psychology, Biological Anthropology
    2004 - 2008
  • University of South Florida Muma College of Business
    Diversity, Equity and Inclusion in the Workplace Certificate
    2021 - 2021

Community

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