Alana Jane Hildebrand

Health Safety and Wellbeing Advisor at Supreme Court of Victoria
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Experience

    • Australia
    • Government Administration
    • 200 - 300 Employee
    • Health Safety and Wellbeing Advisor
      • Mar 2022 - Present

    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Health And Safety Advisor - Workplace Response & Compliance
      • Jan 2022 - Mar 2022

    • Australia
    • Government Administration
    • 200 - 300 Employee
    • Safety & Wellbeing Coordinator
      • Jun 2021 - Jan 2022

    • Government Administration
    • 700 & Above Employee
    • Covid-19 Assurance Program Officer
      • Nov 2020 - Jun 2021

    • Health And Safety Consultant
      • Apr 2020 - Oct 2020

      Focusing primarily on creating and implimenting COVID heath and safety policies and procedures Focusing primarily on creating and implimenting COVID heath and safety policies and procedures

  • Supereasy Storage
    • Altona North, Victoria, Australia
    • Account Management Specialist
      • Jul 2019 - Apr 2020

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Allocations & Support Officer - Psychosocial Inspectorate Operations Team
      • Feb 2019 - Jun 2019

      My role as Allocations & Support Officer consists of two core functions. The first core function is to provide daily support to the Psychosocial Operations Manager with any tasks required, including analysing data, incident reports, media releases, service requests and other ad-hoc tasks. The second core function is providing support to the Inspectors through reviewing and documenting incoming service requests from the public into a spreadsheet which assists with inspector workload management; as well as providing administrative support to maintain inspector TRIM files. Through this role I have been able to improve and expand my knowledge of the Occupational Health and Safety Act 2004 through determining what service requests relates to our team and what falls under our part of the legislation. Achievements: • Main Psychosocial point of contact for the Essendon Fields Office  Main contact for all Coroners Court related matters – Decreasing my manager’s Workload • Adapting to the ever changing and unforeseen tasks dealing primarily with complex and highly sensitive information • Improved the quality of data in the workload management spreadsheet by streamlining and updating missing information – decreasing input of information, decreasing open service requests, identifying and quantifying trends e.g. Occupational Violence, work-related stress in the workplace • Reviewing Inspector’s TRIM Files to ensure they are meeting WorkSafe’s Standards and Compliance • Offered my services to the Health and Safety Representatives for the Essendon Fields Office • Asked to be part of the Essendon Fields Social Club administration team – increasing social activities: Joint effort in organising International Women’s Day Morning Tea and Helping Put on the Biggest Morning Tea Event (Essendon Fields) Show less

    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Operations Support Officer (Company Liquidation)
      • Oct 2018 - Dec 2018

      My role as Operations Support Officer was to provide assistance to the Victorian Operations team of Redstar, this included general administration duties; managing driver trip sheets; processing payments; reviewing and completing OHS related matters including incident reports. Achievements: • Main point of contact between Victorian Operations and Safety & Compliance Teams • Worked together with Safety & Compliance Team to ensure all operations and drivers met the NHVR as well as the standards set by the Victorian Occupational Health and Safety legislation • Managed and maintained Fatigue, Speed and Medical/Physical Breaches of all Victorian drivers including Agency employed – Decreasing the number of breaches in Victoria, targeting repeat offenders and re-educating drivers • Acquired the role of Driver Engagement Coordinator which dealt with all driver related issues including Toolbox Talks and OHS alerts • Exposure to Dangerous / Hazardous Goods – Road Transport Reform / Dangerous Goods Act / NHVR • Obtained responsibility for the Monthly Redstar Safety Newsletter • Lead the implementation of a new standard operating system • Development and continuous improvement of existing policies and procedures Show less

  • Roadmaster Traffic Management
    • Keilor East, Victoria, Australia
    • Office Administrator
      • Jul 2018 - Sep 2018

      My role as Office Administrator was to oversee the daily operation of the office. This included liaising with staff, customers and stakeholders; completing all new employee inductions; ensuring that all OHS standards, regulations and the OHS legislation where being complied within all 3 entities and support to directors when required. Achievements: • Solely in charge of the daily running of the office • All administration/office managerial duties • Accounts receivable and payable, bills, quotes, invoicing, filing, emails, etc. • Implemented new standard operating systems, Continuous Improvements to old systems/procedures • Created new staff notice board, a new docket system and examples, updated OHS information, new organisational systems • Liaise with the managing directors, stakeholders, suppliers, customers and staff members • Online staff inductions, email follow ups, purchase orders etc. • Lead new staff inductions / updating current staff member’s files - Decreasing the Managing Director’s Workload • Created each personnel file available on the mainframe/ back up system / • Personal Assistant duties to the managing directors when required • Help scheduling works to fit the clients requirements and matching the right workers for the jobs • Fixed Marketing/Advertising brochure to promote all lines of business • Updated OHS systems and manuals adhering to the current Victorian OHS Legislation • Introduced staff health and safety notice boards – Decreasing the risk of Employee Injury • Helping implement new registries for company equipment and induction programs – Decreasing the Employee’s paperwork making payroll more efficient • Knowledge and experience in implementing SWMS, Traffic Control Measures Checklists, Traffic Management Plans • Understanding and exposure to Quality Management Systems – AS/NZS ISO 9001:2008, Occupational Health & Safety Management Systems – AS/NZS 4801:2001, Environmental Management Systems – AS/NZS ISO 14001:2004 Show less

    • Australia
    • Human Resources
    • 1 - 100 Employee
    • Administrator / Consultant
      • Jul 2015 - Dec 2017

      • General Administration Duties • General Customer service Duties • General Administration Duties • General Customer service Duties

    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • VENDOR COLLECTIONS ADMINISTRATOR
      • May 2015 - Jul 2015

      • Managed vendors, customers • Answered and managed incoming and outgoing emails and calls while recording accurate messages. • Managed vendors, customers • Answered and managed incoming and outgoing emails and calls while recording accurate messages.

    • New Zealand
    • Automation Machinery Manufacturing
    • 300 - 400 Employee
    • Site Administrator
      • Feb 2015 - May 2015

      • Managed office supplies, vendors, organization and upkeep • Opened and properly distributed incoming mail, e-Mails • Greeted numerous visitors, including VIPs, Vendors • Manage the suppliers and vendors including paperwork, invoices etc. • Managed the site for the shipments etc. • Managed office supplies, vendors, organization and upkeep • Opened and properly distributed incoming mail, e-Mails • Greeted numerous visitors, including VIPs, Vendors • Manage the suppliers and vendors including paperwork, invoices etc. • Managed the site for the shipments etc.

    • Australia
    • Automotive
    • 400 - 500 Employee
    • RETAIL BUSINESS SERVICES ADMINISTRATION CO-ORDINATOR
      • Jul 2014 - Nov 2014

      • Responsible for the day-to-day general administration of the organisation, assisting the Dealer Principle and supporting our team of staff in all departments e.g. Service and sales. • Assisting the Stock Controller when required • Reporting to the Dealer Principle and Senior Manager of Retail Business Services at Mercedes-Benz Administrative duties including: • Daily banking and administer the petty cash system and ensure appropriate record keeping. • General word processing, filing, copying and faxing • Undertake the sorting, recording and processing of invoices, receipts and payments as required for each department and manage sundry invoices for all departments. • Managing vehicle leasing/ vehicle agreements, vehicle infringements, Citylink/Eastlink accounts • Stock take of equipment, materials and office supplies. • Collation and distribution of minutes, reports and other documents. • Minute taking for Board, team meetings and other meetings as required. • Prepare contracts for suppliers as advised. • Maintain the central filing system, general database and archive. • Provide administrative support for matters relating to the premises and operations including security, alarms, opening, insurance and transport. • Ensure Mercedes Benz policies and procedures are adhered to, including health and safety, equal opportunities and customer care, at all times. • The main point of contact for visitors and maintenance workers, including reception duties when required. • Work in any of the premises within the organisation on either a permanent or temporary basis. • Answered and managed incoming and outgoing calls while recording accurate messages. • Greeted numerous visitors, including VIPs, vendors and directed them to the correct employee or office. • Managed office supplies, vendors, organization and upkeep. • Answered and managed incoming and outgoing calls while recording accurate messages. Show less

    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • ADMINISTRATION OFFICER FOR FUEL, SAFETY AND COMPLIANCE
      • 2014 - 2014

      • Responsible for producing Site maps of petrol stations for the fuel tankers to adhere with safety and compliance for all New South Wales BP petrol stations. • NHVR, OHS, DG Legislation compliance • Responsible for producing Site maps of petrol stations for the fuel tankers to adhere with safety and compliance for all New South Wales BP petrol stations. • NHVR, OHS, DG Legislation compliance

    • Australia
    • Hospitality
    • 700 & Above Employee
    • CUSTOMER SERVICE, GAMING, BISTRO ASSISTANT
      • 2013 - 2014

      In General: • Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette. • Developed and maintained positive working relationships with others to reach business goals. • Consistently provided professional, friendly and engaging service. • Resolved guest complaints quickly and efficiently. • Assisted co-workers whenever possible. Bistro: • Maintained a consistent, regular attendance record. • Routinely checked identification of patrons purchasing alcoholic beverages. • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes. • Set up bar for operation, obtained cash bank and stocked the service bar. • Accurately recorded sales, made correct change and prepared charge slips for guests. • Immediately informed supervisors of any problems or unusual situations and took appropriate action. Gaming: • Explained house rules, such as game rules and betting limits, to patrons. • Exchanged paper currency for playing chips and coin money. • Paid winnings and collected losing bets as established by the rules and procedures of each specific game. • Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution. • Completed and processed jackpot paperwork. Show less

    • ADMINSTRATION OFFICER, CONSULTANT, CUSTOMER COMMUNICATIONS MANAGER
      • 2007 - 2014

      • Managed office supplies, vendors, organization and upkeep • Answered and managed incoming and outgoing calls while recording accurate messages. • Opened and properly distributed incoming mail. • Greeted numerous visitors, including VIPs, vendors and interview candidates and directed them to the correct employee or office. • Oversaw daily office operations for staff of 4 employees. • Organised inventory and office supply purchases. • Trained new employees on programs and data entry software. • Improved timely paying of bills by developing flexible payment plans for customers. Show less

  • SUNFOOD NETWORK
    • KAWANA ISLAND
    • (SUMMER JOB) - ADMINSTARTION MANAGER
      • 2009 - 2010

      • Managed office supplies, vendors, organization and upkeep. • Greeted numerous visitors, including VIPs, vendors and directed them to the correct employee or office. • Answered and managed incoming and outgoing calls while recording accurate messages. • Maintained a clean reception area, including lounge and associated areas. • Opened and properly distributed incoming mail and helped distribute employee notices and mail around the office. • Managed office supplies, vendors, organization and upkeep. • Greeted numerous visitors, including VIPs, vendors and directed them to the correct employee or office. • Answered and managed incoming and outgoing calls while recording accurate messages. • Maintained a clean reception area, including lounge and associated areas. • Opened and properly distributed incoming mail and helped distribute employee notices and mail around the office.

Education

  • Inspire Education
    Diploma, Workplace Health and Safety
    2021 -
  • CBD College
    Certificate IV, Work Health and Safety
    2019 - 2019
  • St. John Ambulance
    Certificate, Mental Health First Aid
    2019 - 2019
  • Australian Online Courses
    Certificate, TRANSCRIPTION - MEDICAL/LEGAL/GENERAL
    2018 - 2019
  • CAREERS AUSTRALIA
    Dual Diploma, BUSINESS AND MANAGEMENT
    2017 - 2019
  • CATC Design School
    Diploma, GRAPHIC DESIGN
    2013 - 2016
  • SETSOLUTIONS
    CERTIFICATE III, BUSINESS ADMINISTRATION
    2012 - 2012

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