Alana C.

Content Operations Project Manager at Message Lab
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon Metropolitan Area

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Experience

    • Romania
    • Technology, Information and Internet
    • Content Operations Project Manager
      • Mar 2023 - Present
    • New Zealand
    • Business Consulting and Services
    • Project Manager, Content
      • Apr 2022 - Mar 2023

    • Content QA Editor
      • May 2021 - Apr 2022

    • United States
    • Media Production
    • 100 - 200 Employee
    • Digital Editor
      • Oct 2020 - Apr 2021

      • Managed and posted articles for online publication across three brands • Edited articles from print publication to digital with a focus on SEO • Reported and analyzed traffic data to inform news content decisions • Edited and developed online features, including State of the PR Nation and Best Places to Work • Managed all newsletter production processes • Managed and posted articles for online publication across three brands • Edited articles from print publication to digital with a focus on SEO • Reported and analyzed traffic data to inform news content decisions • Edited and developed online features, including State of the PR Nation and Best Places to Work • Managed all newsletter production processes

    • United States
    • Software Development
    • 700 & Above Employee
    • Event Expert
      • Oct 2019 - Feb 2020

      Worked with customers regarding ticket orders and private purchase information Used SQL and Looker to explore databases to support projects with data metrics Worked with customers regarding ticket orders and private purchase information Used SQL and Looker to explore databases to support projects with data metrics

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Online Editor and Workshop Assistant
      • Jan 2019 - Oct 2019

      As Manager and Editor of Tin House Online:• Created content schedule and managed all submissions• Worked closely with writers on edits for content• Copyedited and proofread all content for final publication• Taught and managed editorial interns• Worked with manager to create online advertising opportunities• Curated and posted all content for Tin House Online• Organized and evaluated all online submission content• Reported analytics for posts and website traffic• Handled all eCommerce systems and troubleshot website issuesAs Workshop Assistant for Tin House Workshop:• Read and evaluated manuscripts for acceptance, with a focus on championing marginalized voices• Hosted readings and workshop week events• Created affinity group program for week-long workshop• Worked directly with invited authors and participants for all events• Hosted and managed single-day craft intensives in Portland• Created post-workshop survey and managed participant follow-up Show less

    • Assistant Editor
      • May 2017 - Jan 2019

      Oversaw manuscripts across all aspects of productionReported analytics for website traffic and managed all website-related issuesManaged editorial interns and trained new Assistant EditorAssisted in Tin House Summer and Winter Workshop management

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Specialist
      • Oct 2016 - May 2017

      Performed Search Engine Optimization work for client websites, writing and editing site metadata, copy, and user experience Developed presentation for clients regarding SEO services Worked alongside Account Directors to manage the representation of the FCA brand Edited and reviewed copy written by contracted writers and peers for publication Performed Search Engine Optimization work for client websites, writing and editing site metadata, copy, and user experience Developed presentation for clients regarding SEO services Worked alongside Account Directors to manage the representation of the FCA brand Edited and reviewed copy written by contracted writers and peers for publication

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Workshop Intern
      • Jan 2016 - Sep 2016

      Organized participant information and helped to schedule events for the Tin House Summer Workshop Developed documents to distribute information about workshop schedule and used Basecamp to communicate this information with participants Sorted and managed participant applications in order to assist the Director of Tin House Summer Workshop Organized participant information and helped to schedule events for the Tin House Summer Workshop Developed documents to distribute information about workshop schedule and used Basecamp to communicate this information with participants Sorted and managed participant applications in order to assist the Director of Tin House Summer Workshop

    • United States
    • Higher Education
    • Quantitative Methods Teacher’s Assistant
      • Aug 2014 - Dec 2015

      Teacher's Assistant for COMM110 Quantitative Methods at Saint Mary's College of CaliforniaIn-class assistance with students, communicating information between the professor and students, organized study sessions with students and working directly with Communication professors

    • Data Entry Intern
      • Jan 2015 - Aug 2015

      Input quantitative and qualitative data for the Communication department at Saint Mary's College of CaliforniaExperience with SPSS and experience with survey-based study

    • Marketing Staff Member
      • Oct 2014 - May 2015

      Member of Marketing Staff for Campus RecreationExperience with Adobe Photoshop CC and Adobe InDesign CC, produce graphic materials (posters, social media images) for outdoor adventure athletic events

    • Tutor
      • Aug 2014 - May 2015

      Tutor for Communication courses at Saint Mary's College of California.Weekly tutoring and exam study for Quantitative Methods course.

Education

  • Saint Mary's College of California
    Bachelor’s Degree, Communication and Media Studies
    2012 - 2016
  • University of Oregon
    Certificate, Data Analytics
    2019 - 2019

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