Alana Artzer CPCU AIC SCLA
Vice President at CLM Alliance (Claims and Litigation Management Alliance)- Claim this Profile
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Experience
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CLM Alliance (Claims and Litigation Management Alliance)
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United States
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Insurance
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1 - 100 Employee
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Vice President
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May 2022 - Present
Kansas City Chapter Serving as vice president on the board of directors of the recently formed CLM-Kansas City Chapter. I will be working on chapter events and member recruitment
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UFG Insurance
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United States
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Insurance
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700 & Above Employee
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Litigation Specialist
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Aug 2020 - Present
Cedar Rapids, Iowa, United States Manage litigated claims in the areas of commercial auto bodily injury, general liability (property damage and bodily injury), as well as construction defect. Sixteen state territory. The job involves hands on management of claims in litigation, including coverage analysis, formulating and steering the litigation plan of action, reserve analysis, monitoring legal expenses, budget evaluation, high-level injury evaluation, report preparation, participation in mediation/arbitration and settlement… Show more Manage litigated claims in the areas of commercial auto bodily injury, general liability (property damage and bodily injury), as well as construction defect. Sixteen state territory. The job involves hands on management of claims in litigation, including coverage analysis, formulating and steering the litigation plan of action, reserve analysis, monitoring legal expenses, budget evaluation, high-level injury evaluation, report preparation, participation in mediation/arbitration and settlement negotiations. Show less
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Acuity Insurance
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United States
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Insurance
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700 & Above Employee
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Senior Claims Representative
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Jun 2017 - Aug 2020
Kansas City, Missouri Commercial and personal lines property and casualty field representative handling first-party and third party claims in Missouri and Kansas. This role involved investigation and handling of claims from onset to complete conclusion, including litigation management, subrogation recovery and arbitration filing.
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President
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Jan 2018 - Dec 2018
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President Elect
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Jan 2017 - Dec 2017
Kansas City Metropolitan Area
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Vice President
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Jan 2016 - Dec 2016
Kansas City, Missouri Area I previously served on the Board of Directors as the Treasurer for 2015, as well as a one year term as Membership Chairperson for 2014.
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Auto-Owners Insurance
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United States
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Insurance
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700 & Above Employee
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Field Claim Representative
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Oct 2014 - Jun 2017
Olathe, KS Property and casualty field claim representative handling both commercial and personal insurance exposures. My caseload includes, but is not limited to, homeowners property; commercial property; third party bodily injury /property damage; litigation management; garage keepers/dealer blanket; employee dishonesty; personal/advertising injury; inland marine; HOA & condo association property and liability; construction defect; automobile damage and liability; and subrogation.
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Claim Manager
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Aug 2013 - Oct 2014
Cline Wood Agency is an insurance brokerage specializing in transportation and agricultural accounts. I use my expertise to monitor and direct our clients' pending insurance claims. My duties include claim investigation, reserve analysis, coverage analysis, conflict resolution, marketing, and claim auditing. I serve as an advocate for our clients for both insured and uninsured losses.
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Continental Western Group
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United States
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Insurance
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200 - 300 Employee
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Senior Claim Representative
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Mar 2001 - Aug 2013
My work consists of handling a wide array of cases, including initial investigations on serious casualty losses and construction defect claims, as well as overseeing new and existing litigation cases through to the phases of mediation, settlement or trial.
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Prince of Peace School
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United States
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Investment Management
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Winter Gala Chairwoman
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Feb 2011 - Feb 2012
Olathe, KS Chairwoman for Prince of Peace Catholic school's largest fundraising event benefitting the Parent Teacher Organization. The event grossed over $163,000 with a net profit of $132,000+
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American Family Insurance
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United States
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Insurance Agencies and Brokerages
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Senior Claim Adjuster
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May 1997 - Mar 2001
Investigation and resolution of property damage and bodily injury claims arising out of automobile, premises and businessowners liability. Served as an arbitrator with Arbitrator Forums.
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Enterprise Rent-A-Car
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United States
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Real Estate
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Assistant Manager
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Apr 1995 - May 1997
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Education
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Florida State University
BA, English