Alan Wood
Technical Support Specialist at NATIONAL Business Technologies- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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Sharp Certified
Sharp ElectronicsMay, 2015- Nov, 2024 -
Riso Certified
RisoJan, 2015- Nov, 2024 -
Kyocera Certified
KYOCERA Document Solutions America, Inc.Mar, 2014- Nov, 2024
Experience
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NATIONAL Business Technologies
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United States
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Retail Office Equipment
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1 - 100 Employee
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Technical Support Specialist
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Mar 2022 - Present
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Field Service Technician
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Oct 2015 - Mar 2022
Maintain and repair Sharp, Kyocera and Muratec multi-function printers. Deliver efficient and reliable customer service to our clientele as well as provide IT related connectivity troubleshooting.
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Field Service Technician
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2010 - 2016
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Lockrow's, Inc.
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IT Services and IT Consulting
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1 - 100 Employee
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Field Service Technician
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Jun 2010 - Sep 2015
Maintain and repair Sharp, Kyocera and Muratec multi-function printers. Deliver efficient and reliable customer service to our clientele as well as provide IT related connectivity troubleshooting. Maintain and repair Sharp, Kyocera and Muratec multi-function printers. Deliver efficient and reliable customer service to our clientele as well as provide IT related connectivity troubleshooting.
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Internet Sales
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Jan 2003 - May 2010
Maintained an internet retail store that sells real wood furniture. In store sales and shipping. Maintained an internet retail store that sells real wood furniture. In store sales and shipping.
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Education
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Hadley-Luzerne Central School
High School Diploma with High Honors, Mathematics and Science with a minor program in Humanities