Experience

Majestic Trees

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Horticultural Advisor and Sales Development Team Leader

  • Feb 2023 - Present

• Horticultural Advisor and Training Lead

  • Mar 2017 - Feb 2023

  Actively selling the best product, with the best bespoke service, to fulfil our customers requirements. Ensuring excellent service, capturing repeat business, and developing a loyal and vocal fan base for our company.



Setform Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Assistant Sales Manager - Planner Department - Scientific and Medical Titles

  • Apr 2012 - Mar 2017

  Setform is a leading specialist publisher focusing on magazines, project planners and leading technical news websites for 21 industry sectors. We target key decision makers in a range of companies from SME's to multi-national organisations. Because we actively market to those with purchasing and specifying authority, we are able to achieve industry leading levels of measurable ROI, and that is the reason why so many advertisers are keen to work with us year after year. Setform is a leading specialist publisher focusing on magazines, project planners and leading technical news websites for 21 industry sectors. We target key decision makers in a range of companies from SME's to multi-national organisations. Because we actively market to those with purchasing and specifying authority, we are able to achieve industry leading levels of measurable ROI, and that is the reason why so many advertisers are keen to work with us year after year.



ELLETSON PUBLISHING HOUSE LIMITED

• United Kingdom
• Book and Periodical Publishing

• Sales Executive

  • Jul 2011 - Apr 2012

  Responsibilities: • Fulfilling advertising sales targets for important publications from foundation status organisations (NHS, local government etc) • Setting up and actioning sales presentations with owners, directors, senior managers and other key business decision makers in SME’s • Completion of all necessary sales contracts and associated paperwork, and account management • Telephone and face to face communications Responsibilities: • Fulfilling advertising sales targets for important publications from foundation status organisations (NHS, local government etc) • Setting up and actioning sales presentations with owners, directors, senior managers and other key business decision makers in SME’s • Completion of all necessary sales contracts and associated paperwork, and account management • Telephone and face to face communications



Sysmex UK

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Warehouse Operations Manager

  • Oct 1999 - Jun 2011

  Responsibilities: • Managing the day-to-day logistics operations for UK’s No.1 haematology diagnostics supplier • Forecasting and planning purchases with a monthly spend of over £750k from UK and European suppliers • Managing both warehouse and customer service teams, guaranteeing high standards of work through motivation and communication • Mentoring and training of new and current staff • Ensuring customer satisfaction by defining bespoke approaches to delivery services • Working as part of a peer management team to achieve high levels of success in new sales and retention of current business • Liaising between various teams and other managers to ensure high productivity, customer satisfaction and integrity of company brand and image • Managed a 3PL contract Achievements: • Success in consistently achieving industry leading KPI’s • Ensured consistently high levels of customer satisfaction (>93% rating in customer surveys) • Set-up new internal logistics department from scratch • Kept within pre-set budget despite large increases in potential expenditure • Excellent Health and Safety record – seven years incident free • My team was nominated for a prestigious Corporate-wide Monozukuri award • Value added commitment by both teams regularly recognised through an internal awards scheme Show less



Daimler Chrysler

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Control Office Administrator

  • Mar 1998 - Oct 1999

  Responsibilities: • Planning delivery throughout the UK of essential parts for a vital safety service measure • Successfully managed parts distribution for company-wide recall on braking systems • Ordering goods within the material supplies department • Processing urgent and specialised end-customer orders • Managing couriers for same day deliveries • Location planning and stock checks for specialist items Achievements: • Consistently exceeded end-customer’s expectations • Ensured excellent stock control • Optimised picking locations for specialist items • Gave guided tours around warehouse operations to corporate dignitaries, customers and suppliers • Was offered a permanent position 19 months after initially being hired on a six week temporary contract Show less



Enrich International UK Ltd

• Operations Manager

  • Jun 1996 - Aug 1997

  Responsibilities: • Set up and developed all aspects of warehouse and delivery operations • As part of the management team, promote the company and its products to potential distributors • Planning and purchasing of goods from the USA • Organising distribution throughout the UK Achievements: • Helped to achieve over three hundred distributors in first 12 months of operations • Maintained 100% stock accuracy • Managed within very tight budgetary controls Responsibilities: • Set up and developed all aspects of warehouse and delivery operations • As part of the management team, promote the company and its products to potential distributors • Planning and purchasing of goods from the USA • Organising distribution throughout the UK Achievements: • Helped to achieve over three hundred distributors in first 12 months of operations • Maintained 100% stock accuracy • Managed within very tight budgetary controls



Frosts Hardy Plants

• Nursery Manager

  • Mar 1988 - Jun 1996

  Responsibilities: • Day-to-day management of the seven acre site, 15 full time and 8 part time staff, covering garden centre picking and distribution, landscape stock and production areas. • Training and developing staff • Organising receipts and despatches • Stock control, maintenance, feeding and pesticide application • Site maintenance and security Achievements: • Knowledge of botany, horticulture, conservation and preservation • Taught practical horticulture to Diploma students • Reduced stock losses and wastage from 10% to <3% • Ensured highest horticultural standards were maintained • Promoted regularly to different positions Show less