Alan Sun
IT Infrastructure Lead Engineer at Vacon Plc- Claim this Profile
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Bio
Experience
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Vacon Ltd
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Finland
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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IT Infrastructure Lead Engineer
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Aug 2013 - Present
Implementation of administrative works IT resource tracking(Hardware asset list; Software License) Network (LAN and WAN) and PBX system maintenance Cisco Equipment (Cisco Router; PIX, AP and Switch) HP Network Equipment(HP Switch) Palo Alto Firewall Aerohive Wireless system Polylink iPBX system System Backup and Restore EMC Avamar System Simpana Commcell System Server-end hardware/software configuration and troubleshooting ERP system (iScala) maintenance and development SAP ME system(Visiprise) installation and maintenance Infrastructure security management Door access, Patrol system, CCTV monitoring, Fence wall etc. Production PC, Production Testing machine and system maintenance Production Line Software&OS maintenance, Labeling system troubleshooting Helpdesk Support Solidus service Service Center support Communicate with service manager, project manager & Global team members to have problem fast resolved, take preventive actions, and continuously improve system performance and users satisfaction Show less
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Littelfuse
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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IT Engineer
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Jun 2004 - Aug 2013
Implementation of administrative works IT Budget planning and forecast in Suzhou plant IT resource tracking(Hardware asset list; Software License) Network (LAN and WAN) and PBX system maintenance Cisco Equipment (Cisco Router; PIX, AP and Switch) Ericsson PBX system System Backup and Restore Symantec (Veritas) Backup Exec Dell PowerVault 124T. Dell PowerVault TL2000 Microsoft SMS system installation and maintenance Microsoft SCCM system installation and maintenance Microsoft SUS system maintenance Mail system (Exchange) maintenance and troubleshooting Server-end hardware/software configuration and troubleshooting ERP system (Forth Shift and Kryton) maintenance and development SAP system installation and maintenance Telecommunication service (Cisco IP Phone, Cisco IP Communicator, OCS Meeting, Blackberry service, Smartphone service, Video Conference) Labeling system maintenance and troubleshooting Design function and format of label base on BarOne software; EasyLabel software and LabelView software Symbol scanner and Zebra printer maintenance and troubleshooting Software development. End user training in all IT system and applications usage. Perform helpdesk service for internal and remote users. Upgrade Windows2003 to Windows2008. Upgrade WindowsXP to Windows 7 Plan and execute the HRIS project for Global HR.( Platinum System) Plan and execute the network project for Shanghai 3PL (Third Part Logistic) Server; Pc and internet installation and configuration. Infrastructure support and MES installation in Wuxi plant and Suzhou plant. Networking project plan and execute for Wuxi new plant (Wafer Fab factory) Show less
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IT Supervisor
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May 2002 - Jun 2004
Provide technical supporting for customs, such as Filtronic (Suzhou), Hi-ti (Su Zhou). Plan and execute the hardware, software and network installation, configuration, maintenance and troubleshooting. Specialize in maintaining PCs, Servers, and networks. Develop and implement service schedules, systems and procedures to assure delivery of quality, cost-efficient technical services. Assist customs with installation and troubleshooting of Microsoft network systems. Plan and establish information system, Cisco routers and mail server. Show less
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Education
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Suzhou University
Bachelor of English, English Language and Literature/Letters -
Suzhou Employee University
Information Technology Project Management