Experience

NEST Scientific USA
• United States
• Biotechnology Research
• 1 - 100 Employee
• Sales Director

  • Jul 2023 - Present


Pipette/Accutek Lab - The Feel Good Company

• United States
• Biotechnology Research
• 1 - 100 Employee

• Sales Director

  • Sep 2020 - Aug 2022

  Responsible for lab supply distribution sales, pipette calibration sales and customer service. This was a multi-faceted role which required significant flexibility and cross-department cooperation. Below is a non-exhaustive summary : Distribution Sales Management - Hired, trained, coached and oversaw day to day operations of an 18 person sales team. This team was a mix of domestic and outsourced remote inside sales reps and domestic outside sales reps. Best achievement : increased… Show more Responsible for lab supply distribution sales, pipette calibration sales and customer service. This was a multi-faceted role which required significant flexibility and cross-department cooperation. Below is a non-exhaustive summary : Distribution Sales Management - Hired, trained, coached and oversaw day to day operations of an 18 person sales team. This team was a mix of domestic and outsourced remote inside sales reps and domestic outside sales reps. Best achievement : increased revenue 270% in 2 years. Calibration Sales Management - Hired, trained, coached and oversaw day to day operations a team of 2 remote inside reps and 1 local outside sales manager for pipette calibration services. Attained 35% y/y growth after years of stagnant sales. Best achievement: the owner of the company told us to stop selling for 6 months because the service lab couldn't keep up with the new bookings. Customer Service Management- Designed, hired and trained a team of 8 customer service reps and 1 manager. Best achievement : after 18 months the team could function fully independent of me. Product Management - Developed new product categories. Found underserved customer demands, vetted suppliers, created a go to market strategies then trained and managed sales reps to move those products. Best achievement: automated liquid handling tips, $0 to $1,500,000 revenue in one year. Forecasting - Set revenue targets for products and services based on historic performance and market trends, then developed strategies to hit them. Best achievement : 105% to target in 2021. Outsourcing - Developed and executed effective outsourcing to lower personnel costs while improving staff quality. Best achievement : saved 70% on personnel expenses. Marketing - Worked closely with the marketing team to improve product listings, create effective promotions and marketing campaigns. Best achievement : implemented automated email marketing for the sales team.

• Account Manager

  • Feb 2015 - Sep 2020

  Concentrated on the service and sales of pipettes along with other laboratory equipment and plastic consumables. Focused primarily on top Universities and large research institutions all across the United States. Top rep on the sales team, at my peak achieved 40% of company gross profits. Best achievement : closed a $1,600,000 deal, at 50% gross margin, the largest and most profitable deal in company history,