Experience

Playnation Ltd

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Assistant Resorts Amusement Manager / Technical

  • Jul 2023 - Present



BDS Yorkshire Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Groundworker / Tarmacer

  • Dec 2021 - Jul 2023

  Our strapline, “driven by quality”, is more than an empty advertising phrase. - quality underlines everything we do: BDS directors carry out quality audit procedures and regular team briefs to emphasise quality. Links and relationships with major suppliers means we are up to date with new products and innovations as they’re developed. We always use the best materials for every jobH&S and transport are maintained to a high standard in accordance with legislation. We employ our own in-house H&S manager with NEBOSH qualifications and a transport manager with CPC qualification. We pride ourselves on our H&S record and aim to be a model contractor, adjusting our working practices to meet our clients’ requirements. All works are covered by a one year guarantee. Show less



Noble Corp Limited

• Bridlington, England, United Kingdom

• Arcade Technician

  • Jul 2021 - Dec 2021



GeWeTe Geldwechsel- & Sicherheitstechnik GmbH

• Germany
• Machinery Manufacturing
• 1 - 100 Employee

• Technical Support Engineer UK & Ireland

  • Jan 2019 - Jun 2021

  The role undertaking at GeWeTe was to help be the point of contact regarding Technical Support but was not limited to just Technical Support. The role was also to install and maintain GeWeTe products across the UK & IRE in terms of updates and service visits at the Customers Premises. Attended Shows with the GeWeTe UK team and EAG and ICE. Daily and Weekly reports were performed and sent directly to the Sales Manager. Yearly visits to Germany Head Office for end of year meetings. The role undertaking at GeWeTe was to help be the point of contact regarding Technical Support but was not limited to just Technical Support. The role was also to install and maintain GeWeTe products across the UK & IRE in terms of updates and service visits at the Customers Premises. Attended Shows with the GeWeTe UK team and EAG and ICE. Daily and Weekly reports were performed and sent directly to the Sales Manager. Yearly visits to Germany Head Office for end of year meetings.



COSTA EXPRESS LIMITED

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Field Services Engineer

  • Feb 2017 - Dec 2018



Playnation Ltd

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Senior Field Service Engineer

  • May 2016 - Feb 2017

  Hand picked to work on the Resorts side for Playnation. To help maintain machine downtime and maximise income. Working closely with the Area Manager to pinpoint machine issues with regarding, pushers, redemption, videos, CatC/D/B3, pool tables etc. Working closely with the RAM's also on their Resorts to highlight issues in regards to machine downtime. Liaise with on site Engineers with new products and training.

• Senior Field Service Engineer

  • Nov 2014 - Apr 2016

  Maintain, repair and service the machines in the companies estate including but not limited to multi-site bowling alleys, holiday park Arcades, motorway services and in the pub sector. Pre-Cabling, Installing then performing on-site training to customers to understand the collection procedure on Storm and ATR.Worked closely with Account Managers / Directors, Area Managers, Operations Managers, Multi Site owners ranging from big to small sites to ensure SLA targets were met and to maximise income for Redmeption, Video, Cranes, Coin Pushers, AWP ( CatC to B3) pool tables and more.Immediate point of contact for 5 Service Engineers covering the North East to Scotland ( before areas changed) Show less



Gamestec

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Senior Field Service Engineer

  • Apr 2016 - May 2016

  Multi site field Engineer covering, Multi site bowling alleys, AGC's, Motorway Services and public houses. Servicing videos, cranes, redemption machines, pool tables, Catc and Catd AWP's and Playnation's Storm and ATR terminals. Site surveys, pre-cabling and install of Storm and ATR terminals in customers premises. Multi site field Engineer covering, Multi site bowling alleys, AGC's, Motorway Services and public houses. Servicing videos, cranes, redemption machines, pool tables, Catc and Catd AWP's and Playnation's Storm and ATR terminals. Site surveys, pre-cabling and install of Storm and ATR terminals in customers premises.



Gamestec

• Field Based

• Field Service Engineer

  • Oct 2011 - Nov 2014

  I service and repair all of gamestec's machines in their extensive estate. I help customers with their problems with their machines, also communicate with customers on a friendly level as well as a professional level. I also give technical advice via telephone calls, face to face or on site demonstrations. I've currently taken on a new role as relief engineer/support engineer to cover holidays and also assist other engineers on site with issues that may need resolving. I service and repair AWP's, SWP's, VAWP's, pool tables, digital and cd jukeboxes, video games, betting terminals, multi-site bingo halls and multi-site arcades. I plan my daily route efficiently so I can maximise out of order calls to minimise down time. I pride my self in the work I do so I can have a long term friendship with customers. Update boot stock when needed to improve my first time fix rate, so I can reach my yearly targets when I have my appraisal. Show less



Northumbria Leisure

• Field service engineer

  • Sep 2003 - Oct 2011

  Service and repair machines in their estate. Also installed and removed machines. I repaired damaged machines, pool tables and juke boxes that had been broken into. Installs included all pre-wiring and then installation of multi-room audio, single jukebox/wall box combo. Helped with collections and on site customer service relations with the account manager. Service and repair machines in their estate. Also installed and removed machines. I repaired damaged machines, pool tables and juke boxes that had been broken into. Installs included all pre-wiring and then installation of multi-room audio, single jukebox/wall box combo. Helped with collections and on site customer service relations with the account manager.



In Da Bar

• Bar Assistant

  • Nov 2007 - Dec 2008

  Duties included, General bar duties, taking customer food orders, stock ordering, stock replenishment and cashing up. I also provided supervisory cover as and when required which involved compiling weekly staff rota's, authorising annual leave and supervision of bar and door staff Duties included, General bar duties, taking customer food orders, stock ordering, stock replenishment and cashing up. I also provided supervisory cover as and when required which involved compiling weekly staff rota's, authorising annual leave and supervision of bar and door staff



The Bridge Inn

• General Assistant

  • Sep 2006 - Oct 2007

  Duties included. General bar duties, taking customer food orders, stock replenishment and cashing up. Duties included. General bar duties, taking customer food orders, stock replenishment and cashing up.



E Walton Transport

• Drivers Mate

  • Jul 2001 - Jan 2003

  Duties included. Nationwide customer deliveries, liaising with customers regarding deliveries and ensuring supplier deliveries were correct upon receipt. Also helped with logistical planning to make sure van routes were planned efficiently and made sure 5x 3 tonne, 2x 7.5 tonne, 1x 18 tonne and 1x 40 tonne HGV vehicle routes were planned and breaks were met in accordance with tachometer regulations. Duties included. Nationwide customer deliveries, liaising with customers regarding deliveries and ensuring supplier deliveries were correct upon receipt. Also helped with logistical planning to make sure van routes were planned efficiently and made sure 5x 3 tonne, 2x 7.5 tonne, 1x 18 tonne and 1x 40 tonne HGV vehicle routes were planned and breaks were met in accordance with tachometer regulations.