Experience

AirPlus International

• Germany
• Financial Services
• 700 & Above Employee

• Head of Corporate Sales and Account Management - UK & Ireland

  • Jun 2023 - Present

  London, England, United Kingdom



Worldpay from FIS

• Relationship Management Director - Crypto & web3. EMEA & APAC

  • Jan 2022 - Jun 2023

  London, England, United Kingdom

• VP, Integrated Customer Care - New Acquiring Platform

  • Dec 2019 - Jan 2022

  London, England, United Kingdom



Worldpay

• United Kingdom
• Financial Services
• 700 & Above Employee

• VP Account Management Centre & Corporate Customer Experience

  • Jan 2017 - Dec 2019

  The Walbrook Building, 25 Walbrook, London EC4N 8AF

• Head of Hospitality, Leisure, Public Sector and Financial Services

  • Jan 2014 - Mar 2017

  The Walbrook Building, London

• Head of Major Corporate Relationships - UK & Ireland

  • Jun 2012 - Jan 2014

  Mansell Street, London

• Head of Non-Retail (Travel, Leisure & Entertainment - Public, Government, Finance, Utilities)

  • Mar 2011 - Jun 2012

  WorldPay (UK) Ltd, 55 Mansell Street, London E1 8AN Card Acquisition - Relationship Management - leading a Team of relationship managers; managing the card acquiring relationships with all large corporate, non-high street retail merchants (covering travel, leisure, entertainment, public, government, finance, utilities, telecoms, media etc). Experienced in all aspects of credit and debit card acquisition. Strong experience / track record in customer retention and sales. Previous Relationship Management experience of other… Show more Card Acquisition - Relationship Management - leading a Team of relationship managers; managing the card acquiring relationships with all large corporate, non-high street retail merchants (covering travel, leisure, entertainment, public, government, finance, utilities, telecoms, media etc). Experienced in all aspects of credit and debit card acquisition. Strong experience / track record in customer retention and sales. Previous Relationship Management experience of other customers including gaming and retail. Management of Team of 9x Relationship Managers and c130 customer relationships - direct responsibility of Team performance objectives, targets (inc. income).



Worldpay (UK) Ltd

• VP Account Management Centre & Corporate CX

  • Jan 2017 - Dec 2019

  London, United Kingdom



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Head of Travel, Leisure & Entertainment

  • Apr 2009 - Mar 2011

  WorldPay (UK) Ltd, 55 Mansell Street, London E1 8AN Head of Travel, Leisure and Entertainment (WorldPay and RBS WorldPay) - leading a team of 5x Relationship Managers responsible for managing the card acquiring relationship with large corporate Travel, Leisure and Entertainment customers. Business travel specialist with relationship held with industry bodies - ABTA and CAA. 92 customers. Negotiated deals for retention and obtained security to cover / mitigate potential travel liability (exposure).