Experience

Sight and Sound Technology

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sight and Sound Assistive Technology Trainer

  • Oct 2020 - Present

  I provide training in Assistive Technology (AT) software and hardware to disabled people, those with visual sensory impairment and those with specific learning difficulties (SpLDs) (including dyslexia, AD(H)D, Asperger’s, autism, dyscalculia, dysgraphia and dyspraxia) in both education and the workplace. Following an initial consultation with the end-user, training will be delivered according to their individual needs to benefit from the fully technology provided. I undertake an initial short assessment to establish specific requirements of the individual appropriate to their disability and environment. I train customers on how to use specific software or hardware according to individual’s specific requirements as stated in the needs assessment report. I regularly need to keep up to date with new assistive software and hardware. I deliver training according to Sight and Sound Technology’s quality guidelines and code of conduct to ensure training is delivered effectively. I regularly attend any relevant training or meetings and have the ability to develop existing skills. I manage post-training reports and other paperwork effectively, accurately and promptly. I maintain a high standard of presentation whilst representing Sight and Sound Technology I ensure confidentiality is respected to agreed disclosure levels. I maintain communication with my Line Manager and Training Manager in regards to progress and issues and partake in regular review meetings. I manage my own schedule as allocated by Sight and Sound Technology Training Manager.



University of Stirling

• United Kingdom
• Higher Education
• 700 & Above Employee

• Mental Health Mentor

  • Feb 2019 - Oct 2020

  I provide regular, individualised specialist support to students with mental health conditions through one to one sessions, in a casework approach. While I aim to build professional and supportive relationships with clients while maintaining boundaries. I also work with students who are distressed and give appropriate support to enable students to successfully complete their studies. I also work with students at risk of personal or academic crisis and provide appropriate emotional support, assessing and observing at each contact session, and escalating any issues of concern to the Student Adviser for Mental Health.I also work with clients to develop appropriate learning and study strategies which take account of individual support needs and assist clients in managing and organising their workloads, time scales and attendance in relation to meeting the core requirements of their course.In the support sessions, I regularly explore with clients any issues surrounding motivation and morale and assist clients to achieve a balance between study and personal time. While making suitable referrals to, and liaise with SSS colleagues as appropriate.I must keep accurate records and write reports in accordance with NMPH records and SSS confidentiality policy and respond appropriately if an emergency situation arises or if the mentoring relationship breaks down.I need to ensure I monitor, evaluate and review the mentoring process at regular intervals and seek supervision as required from the Student Adviser for Mental Health. I have to assist clients with problem-solving and goal setting. While assisting clients with communications with their personal tutor and academic department.It is also my responsibility to keep abreast of developments in the external environment, including changes to legislation, policy and recommended good practice in the field of mental health. While continually develop my own knowledge of specialist support.

• Assistant Student Advior (Wellbeing)

  • Jul 2017 - Oct 2020

  Provide initial guidance and support to new students accessing the Counselling and Wellbeing service, including agreeing appropriate and temporary interim support arrangements, in line with established advisory principles and protocols. Provide pre-entry information, advice and guidance, including the organisation of pre-entry visits. Manage waiting lists for assessments and appointments for students registered with Counselling and Wellbeing (including mental health support) in partnership with Counsellors and the Student Adviser (Mental Health) using agreed prioritisation and risk model. Supporting the development and continuous review of Counselling and Wellbeing procedures and protocols, including prioritisation models, service level agreements, case management procedures. Match students with Mental Health Mentors in line with staff expertise, availability and student circumstances. Monitor engagement of students flagged by the service as ‘at risk’, ‘high priority’ or ‘fast tracked’ to ensure appropriate support is provided within a timely manner within the boundaries of agreed protocols. Coordinate the development of wellbeing resources e.g. online. Manage Counselling and Wellbeing enquiries and correspondence, including contact with students waiting for support arrangements. Coordinate regular Counselling and Wellbeing Team meetings. Host a regular wellbeing student drop-in session during which students needs can be identified, triaged and referred to senior clinical staff if required. Coordinate support for students accessing alternative mental health resources, e.g. Silvercloud within the boundaries of agreed protocols and procedures. Provide regular update reports and management reports to senior staff members (Counsellors, Student Adviser (Mental Health), Head of Student Guidance and Wellbeing, Head of Accessibility and Inclusion, Head of Student Support Services) regarding students registered with the Counselling and Wellbeing service.



Manning Global AG

• Germany
• Staffing and Recruiting
• 1 - 100 Employee

• Technical Supervisor

  • Aug 2016 - May 2017

  • Responsible for co-ordinating the day to day work schedule of the engineers in the company and rectify any potential problems with regards to work completion • Responsible for reports and documentation in regards to work load of the engineers and completed workload • Timesheet management of the workforce • Responsible for supervising all completed jobs to ensure the engineers followed the correct policies, procedures and health & safety practises while on duty • Organised bookings and noticing for work load with internal and external agencies • Ensuring the workforce held the relevant and up to date qualifications the job and organised any training required • Responsible for handling any public enquiries and taking action where appropriate • Maintain financial records of complete work and organise billing paper work to customers and businesses



UHI

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Support and Wellbeing Officer

  • Nov 2015 - Jun 2016

  • Responsible for co-ordinating the provision of appropriate support to students who have additional support needs within a mental health context and those with social communication conditions such as Autism or Asperger’s. • Working with External agencies in regards to Promoting positive Wellbeing and mental health practises • Providing support to students who are experiencing emotional upset, trauma or crisis, and those with identified mental health difficulties. • Promote positive mental health and supporting students with mental health difficulties and adopt a pro-active, student-centred approach to work undertaken in this area. While Offering opportunities for students to learn more about mental health and well-being • Events coordination within the campus in relation to mental health events ie Feeling Great week which linked into the National mental health awareness week. • Sign posting students to external agencies or relevant services within the college such as the Leaning centre or the counselling services available to students needing additional advice or support



Perth & Kinross Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Play development Officer

  • Aug 2014 - Nov 2015

  • Line management of Perth and Kinross council Employees • To identify appropriate play experiences and opportunities, then manage and co-ordinate sessional staffs in delivery of such play provision. • Identify, and deliver as appropriate, the necessary training and development to support and promote play in the early years and childcare providers within Perth and Kinross • Develop marketing material for events • To devise new and imaginative resources to support flexible methods of delivery of play provision and training for those involved in play services • To facilitate, deliver and support the development of play experiences, in the context of best value, ensuring the highest quality of play activities and experiences



University of the Highland and Islands

• Perth, United Kingdom

• Graduate Student

  • Aug 2010 - May 2014

  • Conducted in depth Qualitative and Quantitative research from a psycho/social perspective in my final dissertation. • Conducted risks assessments for the participants involved to reduce the risk of any psychological harm to the participant while conducting my project • Adhered to any strict ethical guidelines set by the ethics comity • Class representative • Working in a highly academic environment • First point of contact for students with problems or queries • Maintaining a high standard of academic work



Scottish Institute for Enterprise

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Intern

  • Sep 2012 - Apr 2014

  My role at SIE is extremely varied and flexible. My normal duties include, • Increase the number of students who consider entrepreneurship through projects, competitions and promotion of the SIE brand. • Organising events within the University campus • Liaising with SIE staff, staff with in the University of the Highlands and Islands, internal and external organisations to improve relations, support and productivity • Adhere to deadlines set by SIE • Look smart and professional at all times to represent SIE in a positive manner • Handling a small yearly budget • Working with and leading small teams dedicated to SIE projects



Cj Laing and son

• Transport

  • May 2006 - Sep 2010

  • Maintenance of Vehicle • Multi-drop in the Scotland area • Organisation of daily duties • Ensuring high quality of paperwork and record-keeping • Ensuring the security of load • Carrying out any other duties required • Maintenance of Vehicle • Multi-drop in the Scotland area • Organisation of daily duties • Ensuring high quality of paperwork and record-keeping • Ensuring the security of load • Carrying out any other duties required



IRT Surveys

• United Kingdom
• Building Construction
• 1 - 100 Employee

• Infrared Thermographic Surveyor

  • Feb 2007 - Sep 2007

  • Operation of specialised state-of-the-art equipment • Assessing customer needs to ensure all project requirements were met and expectations were exceeded • Travelling across the UK to meet clients • Adherence to specific procedures and protocols enabled me to produce vast quantities of technical data • Working as part of a dedicated team • Introducing and training new team members • Presentation and interpretation of data • Analysing data to produce reports using Word, Excel and specialist software



HM Forces

• Armed Forces
• 700 & Above Employee

• Signaller

  • Jun 2000 - Apr 2006

  • Maintaining Power Supplies (Batteries and Charging for example) • Radio sets; storage and logistics; installation and operation; maintenance and repair at unit level. • Station Organisation; Managing Radio Nets and Maintaining Net Discipline for example, map marking, log keeping etc. • Voice and wireless telegraphy procedure. Formal message procedure, electronic mail. • Electronic Warfare (EW); Communications Security (COMSEC) - including the encryption and deciphering of coded messages using paper/voice and electronic codes for example. • Telephone and Line • Information and Communication Technology • Antennae selection and design