Alan MacPherson
IT Support Analyst at Durrell Wildlife Conservation Trust- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Credentials
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Microsoft Collaboration: SharePoint, Teams, and Groups
LinkedInDec, 2020- Nov, 2024 -
SharePoint Online Essential Training: The Basics
LinkedInDec, 2020- Nov, 2024 -
Microsoft Office 365: Administration (Office 365/Microsoft 365)
LinkedInNov, 2020- Nov, 2024 -
Data Protection Practitioner (GDPR) - CPD Accredited Training Course
PropelFwdOct, 2020- Nov, 2024 -
Note-Taking for Business Professionals
LinkedInSep, 2020- Nov, 2024 -
Time Management Fundamentals
LinkedInJun, 2020- Nov, 2024 -
Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
LinkedInFeb, 2020- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 6 Cryptography
LinkedInFeb, 2020- Nov, 2024 -
Outlook: Efficient Email Management
LinkedInNov, 2019- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 5 Risk Management
LinkedInSep, 2019- Nov, 2024 -
How to Create a Perfect Elevator Pitch
LinkedInSep, 2019- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools
LinkedInAug, 2019- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 3 Architecture and Design
LinkedInAug, 2019- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 4 Identity and Access Management
LinkedInAug, 2019- Nov, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
LinkedInJul, 2019- Nov, 2024 -
Delivering Bad News to a Customer
LinkedInMay, 2019- Nov, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInApr, 2019- Nov, 2024 -
Ethical Hacking: Viruses and Worms
LinkedInMar, 2019- Nov, 2024 -
Learning SSL/TLS
LinkedInMar, 2019- Nov, 2024 -
Microsoft 365: Achieving GDPR Compliance
LinkedInMar, 2019- Nov, 2024 -
Microsoft Office 365: Administration
LinkedInMar, 2019- Nov, 2024 -
The Neuroscience of Learning
LinkedInMar, 2019- Nov, 2024 -
Windows Performance Toolkit: Virus Analysis
LinkedInMar, 2019- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInFeb, 2019- Nov, 2024 -
Listening to Customers
LinkedInJan, 2019- Nov, 2024 -
Working with Difficult People
LinkedInJan, 2019- Nov, 2024 -
Working with Upset Customers
LinkedInJan, 2019- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInDec, 2018- Nov, 2024 -
Learning to Be Approachable
LinkedInDec, 2018- Nov, 2024 -
The Science of Logo Design
LinkedInNov, 2018- Nov, 2024 -
CSS Essential Training 1
LinkedInOct, 2018- Nov, 2024 -
HTML Essential Training
LinkedInOct, 2018- Nov, 2024 -
HTML: Building Tables
LinkedInOct, 2018- Nov, 2024 -
Social Media Marketing for Small Business
LinkedInOct, 2018- Nov, 2024 -
Train the Trainer
LinkedInSep, 2018- Nov, 2024 -
CompTIA Security+
CompTIAMay, 2021- Nov, 2024
Experience
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Durrell Wildlife Conservation Trust
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Jersey
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Non-profit Organizations
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100 - 200 Employee
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IT Support Analyst
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Jan 2021 - Present
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Complicated Gentleman IT
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Jersey, United Kingdom
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Owner
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Jan 2019 - Mar 2021
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Beresford Street Kitchen
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Jersey
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Food & Beverages
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1 - 100 Employee
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Volunteer
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Aug 2020 - Jan 2021
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Support Worker
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Nov 2019 - Aug 2020
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Volunteer
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Nov 2018 - Nov 2019
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Saltgate Group
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Jersey
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Financial Services
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1 - 100 Employee
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Service Desk Administrator
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Nov 2019 - Sep 2020
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...
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Jersey, United Kingdom
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Short Career Break
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Jul 2018 - Oct 2018
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Societe Generale Private Banking - SGPB
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Financial Services
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700 & Above Employee
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Hosted Services Analyst
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Jan 2012 - Jul 2018
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Top Personnel
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Jersey
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Staffing and Recruiting
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1 - 100 Employee
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IT Contractor
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Oct 2008 - Jan 2012
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Shopmobility Moray
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Elgin
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Volunteer
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May 2002 - May 2008
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HRH GEOLOGICAL SERVICES INTERNATIONAL LIMITED
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United Kingdom
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Oil and Gas
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Software Test / Support engineer
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Oct 2005 - Mar 2008
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Contracted IT Technician
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Jun 2002 - Aug 2005
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Education
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Inverness College UHI
BSC Electrical Engineering, Electrical and Electronics Engineering -
Moray College UHI
HND Electronic Engineering
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