Alan MacPherson

IT Support Analyst at Durrell Wildlife Conservation Trust
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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Bio

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Credentials

  • Microsoft Collaboration: SharePoint, Teams, and Groups
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • SharePoint Online Essential Training: The Basics
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Microsoft Office 365: Administration (Office 365/Microsoft 365)
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Data Protection Practitioner (GDPR) - CPD Accredited Training Course
    PropelFwd
    Oct, 2020
    - Nov, 2024
  • Note-Taking for Business Professionals
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Time Management Fundamentals
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 6 Cryptography
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Outlook: Efficient Email Management
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 5 Risk Management
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • How to Create a Perfect Elevator Pitch
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 3 Architecture and Design
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 4 Identity and Access Management
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Delivering Bad News to a Customer
    LinkedIn
    May, 2019
    - Nov, 2024
  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Ethical Hacking: Viruses and Worms
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Learning SSL/TLS
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Microsoft 365: Achieving GDPR Compliance
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Microsoft Office 365: Administration
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • The Neuroscience of Learning
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Windows Performance Toolkit: Virus Analysis
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Developing Your Emotional Intelligence
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Working with Difficult People
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Learning to Be Approachable
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • The Science of Logo Design
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • CSS Essential Training 1
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • HTML Essential Training
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • HTML: Building Tables
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Social Media Marketing for Small Business
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Train the Trainer
    LinkedIn
    Sep, 2018
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    May, 2021
    - Nov, 2024

Experience

Education

  • Inverness College UHI
    BSC Electrical Engineering, Electrical and Electronics Engineering
    2000 - 2001
  • Moray College UHI
    HND Electronic Engineering
    1998 - 2000

Community

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